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Francis Marion Hotel

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Francis Marion Hotel
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2,752 Reviews from our TripAdvisor Community

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Showing 2,720: English reviews
Greenville, SC
Reviewed 10 September 2015

We've stayed at this hotel many times over the years, and they continue to get it right. We usually stay as a couple, but on this visit, we had our two young children with us. The staff was helpful and accommodating, and our boys loved staying at the hotel. We are returning soon for a business trip and cannot wait....

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Thank Madison333
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

It's been a pleasure to host you over the years! So glad you and your family have enjoyed spending time at our hotel so much -- we really appreciate the kind words here on TripAdvisor. Hope to see you again sooner rather than later! Take care, Stephen Parker, Hotel Manager

Treasure Island, Florida
Reviewed 10 September 2015 via mobile

We spent 9 days in the hotel at the end of July. The location was excellent and most of the hotel staff tripped over themselves to meet our every need. The problem was the hotel itself. It is old and in need of some love. During our stay we had numerous issues with the A/C. Maintenance was always quick to...

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Thank cantdance
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so sorry we didn't impress you as much as you'd hoped, despite the friendly service. It's true that we're working with limited space and resources as an older hotel, but we certainly want you to be comfortable during your stay, no matter the season. If you'd like to discuss your experience in more detail, please feel free to reach...

New York City, New York
Reviewed 9 September 2015 via mobile

Had a great stay at the Francis Marion over Labor Day weekend. The hotel is a historic property with plenty of charm but is thoroughly up to date. I use a wheelchair and got an accessible room on the 10th floor -- the hotel is the tallest building in Charleston so we had a nice view of the city. The...

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Thank Anna P
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so glad you enjoyed your stay with us, Anna, from the classic decor to the spacious rooms! That's always wonderful for us to hear, and I can't wait to share the compliments with the rest of the staff as well. We look forward to welcoming you back before long! All the best, Stephen Parker, Hotel Manager

San Francisco, California
Reviewed 8 September 2015

We stayed two nights here while visiting Charleston. It is an historic hotel, across from its namesake Marion Square. It is centrally located. Check-in was smooth; the overall service level from the front desk to the concierge and the valets was outstanding. The room was a bit compact, but it was fine for two nights. The bed was very comfortable....

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Thank RodMcLeod
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so glad you've appreciated our central location so thoroughly, as well as the friendly service! I can't wait to share the compliments with the rest of the staff, who I know will also be thrilled to hear it. I hope you were able to see everything you wished to see in Charleston and that we can welcome you back...

satellite beach
Reviewed 7 September 2015

Hotel is very nice.bathrooms are horrible very tiny and i mean TINY and that's why I didn't give a 5 star. hotel is a bit pricey but overall I would stay again.The reservation people are very rude and not friendly but the reservation desk was upon arrival and did try to meet every need

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Thank medb740
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

We're so sorry the bathrooms were smaller than you were expecting. Also, to hear you didn't get the friendly Southern hospitality we're usually known for pains me to hear! Rudeness is not a word used to usually describe our staff. Overall, though, I am so happy you would love to stay with us again. Thank you, Stephen Parker, Hotel Manager

Madison, WI
Reviewed 6 September 2015

A very nice, historic hotel that will provide a great stay in Charleston. Classic hotel amenities, old school hotel feeling, EXCELLENT valet and front desk service; a very quaint, somewhat cozy particularly the bathroom, but very functional. Excellent bed, soft towels, great shower head & hot water!! The plumbing was kind of noisy at times but it was always temporary...

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Thank tmantic
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so happy to hear your compliments! It's also wonderful to hear you loved the little comforts of your room. In addition, it's good to hear the location was so easy for you to visit the sights of downtown. Hope to have you back if you're ever in Charleston again. Thank you! Stephen Parker, Hotel Manager

Columbus, Ohio
Reviewed 5 September 2015

A classic in downtown CHS. Great staff, excellent food and super location. Be sure to stop at the Swamp Fox bar for a drink. Ask for a room with a view. Many great restaurants and shopping with easy walking distance.

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Thank KEVIN2073
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm happy to hear you enjoyed your stay and the Swamp Fox bar. Please consider us the next time you are in the Charleston area. Best, Stephen Parker, Hotel Manager

Huntsville, Alabama
Reviewed 5 September 2015

An updated Historic Hotel on the National Register with a choice of rooms or suites, event and meeting spaces, and a grand lobby! The Swamp Fox Restaurant is a gem and the menu is packed with local flavors and traditional favorites. The staff from the Greeters and Bellmen, the Front Desk, Housekeeping, Gift Shop, and the bar/restaurant are friendly, helpful,...

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1Thank GlennB35805
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

This was such a lovely description of our hotel, Glenn, and I'm so happy you enjoyed everything -- especially that meal at the Swamp Fox! I'll be sure to pass along your compliments to the staff. They will appreciate your kind words. Thank you! Safe travels, Stephen Parker, Hotel Manager

Crest Hill, Illinois
Reviewed 5 September 2015

This hotel is located in a wonderful area of Charleston. We were able to walk to everything in Charleston from this hotel. The staff is so friendly and helpful. Tyler the bell hop and Carrie Leigh were so helpful. They both made our stay even better.

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Thank Julie C
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Julie, I'm glad you enjoyed the convenience of our hotel. I'll pass along your kind words to Tyler and Carrie Leigh! Best, Stephen Parker, Hotel Manager

New York City, New York
Reviewed 5 September 2015

We spent one night at the centrally-located Franis Marion Hotel. The staff exuded southern charm and hospitality. We were upgraded to a spacious room with a fantastic view of the city and harbor. This classic hotel is beautiful maintained.

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Thank stevemarino53
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Thank you for stopping by our hotel and for writing this wonderful review. So happy you enjoyed our rooms, the view, and our dose of southern hospitality. Hope to have you back for another Charleston visit! Safe travels, Stephen Parker, Hotel Manager

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Amenities

Highlights
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more   less 

Additional Information about Francis Marion Hotel

Address: 387 King Street, Charleston, SC 29403-6468
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $254 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Marion Hotel 4*
Number of rooms: 234
Reservation Options:
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Also Known As:
Francis Marion Charleston
Hotel Francis Marion
Hotel Style:
#5 Spa Hotel in Charleston
#13 Business Hotel in Charleston
#15 Luxury Hotel in Charleston
#21 Family Hotel in Charleston
#24 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Francis Marion Hotel staff and other travellers.
15 questions
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Hartselle, Alabama, United States
4 months ago
Montclair, Virginia
2 days ago
Marana, Arizona

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Questions? Get answers from Francis Marion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a harbor view on a high floor.”
bobandmarieclaude, 24 Apr 2017 | Read review
“Rooms overlooking Marion Square have terrific views.”
elivers2017, 16 Apr 2017 | Read review
“Some rooms probably had a good view; ours on the 4th floor did not. Ask when making reservation.”
brandel50, 14 Apr 2017 | Read review
“get the bottom line price--taxes & everything up front”
  • King st, early morning, outside of hotel going east
  • view from room 1106
daflores, 13 Apr 2017 | Read review
“A microwave or small refrigerator would be nice.”
858sallyd, 12 Apr 2017 | Read review
5 of 5