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Holiday Inn Express Charleston

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Holiday Inn Express Charleston
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601 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Farmington Hills, Michigan
Reviewed 5 days ago NEW

We stayed here two nights on a Low Country road trip. It was very convenient to Charleston and the surrounding area. Several great restaurants nearby on the water. It was fun to watch the boats go by with their lights on as we ate. Easy check in with a good map of the area and things to do info. A...

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Helpful?
Thank 1Linton
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. Glad to hear that you found our convenient location a great place from which to explore the Charleston area. You're right, there are so many great restaurants near by, as well as being near all of Charleston's major attractions. Thank you for staying with us, sounds like you had a lot of fun!

Raleigh, North Carolina
Reviewed 3 weeks ago via mobile

When I say I will always book this hotel I will. Im here for four days and love the staff. They are so friendly it's great since I was a female traveling alone. They had tips they had things I could use instead of going to Walmart which was 20mins away. They catered to me like I was the only...

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Helpful?
Thank Trcephas
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for sharing your experience. Our staff are amazing! They are wonderful examples of true Southern hospitality. Somehow, with all of the guests that we have at any given time, they manage to make each person feel special. We are glad to hear that you loved your stay, and will come again. See you then!

Cape Town, South Africa
Reviewed 29 October 2016 via mobile

For our holiday visit to beautiful Charleston we opted to stay here at about half the cost of a motel in the historic downtown. Rental car pick up at airport seamless and 20 Minutes later we were here! In the morning about 20 Minutes for the 3.5 odd miles to historic downtown. Spent an excellent morning on a free walking...

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Helpful?
Thank SeadogCapeTown
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. We are so pleased to hear that you had such a wonderful stay here in Charleston! You're right- we're the perfect choice for value and convenience, for half the cost of a downtown hotel, and only a short drive from the Historic District. Glad to hear that you enjoyed our complimentary hot breakfast, as well...

Newmarket, New Hampshire
Reviewed 29 October 2016

There are three restaurants which are an easy walk from this hotel. Our room was comfortable and all the staff we encountered were very friendly and helpful. Definitely would recommend this hotel to others and would stay again but there are a few things that could be improved. There are no "do not disturb" signs for the room and so...

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Helpful?
Thank maryo498
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. I am glad to hear that you found your room to be comfortable, and our staff friendly. We are constantly looking for ways to improve our service, so we thank you for your comments. I have shared them with the appropriate departments so they can be acted upon. We appreciate you staying with us, and...

Salt Lake City, Utah
Reviewed 28 October 2016

Easy to find, good non-downtown location. Comfortable beds. Expectations for a Holiday Inn Express property were met. Travel to downtown can be slowed significantly by traffic if traveling at rush hour. Otherwise, only a 15 min drive. Slow elevators, hampered by some property improvements currently going on (contractors using only elevator to move trash and supplies). Friendly front desk staff...

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Helpful?
Thank SteveTrips2013
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for staying with us while you were visiting Charleston. We hope you had a wonderful time seeing the sights. We completely agree about the Glass Onion, it is so good. Wonderful choice on dining. Thank you for understanding on our hotel improvements with the slow elevator. We are excited to see the finish project. We hope that you...

Reviewed 22 October 2016

Very clean. The breakfasts were good and varied from day to day. The staff was always friendly and extremely helpful when we had questions about the area-even recommending a few things we might like to see (and we really liked them!).

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Helpful?
Thank Jay C
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for sharing your experience with us about your recent stay. We are so pleased to know that you had a very enjoyable time in Charleston. We hope you have an opportunity to visit again.

Charleston, South Carolina
Reviewed 15 October 2016

I am currently on the bed in my room. I can't tell you how many times I woke up having to turn to my other side because the side I was laying on hurt so badly. I feel as though I have been sleeping on the floor. What's up with this mattress? Sure hope breakfast somewhere makes up for my...

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Helpful?
Thank robertlrobertson
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your feedback. I'm sorry to hear that you didn't find your bed to be comfortable. They are relatively new, and most of our guests have commented on how comfy they are, and how well they slept. We would have been very happy to move you to another room if we had known of your discomfort. We hope...

Boston
Reviewed 12 October 2016

We came here as evacuees from Hurricane Matthew. The storm left the hotel without TV or any light in the elevator. Not their fault, but other places had service. Carpets a bit ratty in bedroom. Pleasant staff, location on rt 17 just off 526 a plus.

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Thank JIWM
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your feedback. Yes indeed, Hurricane Matthew came through Charleston and our community was certainly affected. Our hotel did lose power for a few days, and after the power came back on, it was another day or so before the work crews in the area were able to restore our cable television and internet service. With much of...

Reviewed 11 October 2016

The hotel is very conveniently located on I-17 and only a few miles from historic downtown Charleston. The hotel itself is like the Hampton Inn's uglier sister...ie. it looks the same; however, not as clean, muggy/moldy due to the humidity- breakfasts are not nearly as delicious. Of note, they have a very nice lady serving it named, "Mary Ann" who...

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Helpful?
Thank J4030FZlaurar
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review, and for your mention of our staff members. Mary Ann and Juwan are hard workers that truly have the comfort and happiness of our guests as their foremost aim. I will pass along your compliments to them. We are currently installing new air handlers to alleviate the humidity issue in a few of the rooms...

Independence, Kentucky
Reviewed 7 October 2016

My wife and I stayed at this hotel during our vacation to Charleston in July. I was very pleased with the room and all of the employees were very friendly and helpful. I say in any hotel review, that the #1 most important aspect of a hotel is the cleanliness of the room, and I found our room to be...

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Helpful?
Thank NickPappagiorgio
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for taking the time to write a review. We appreciate your business!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 

Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407-6250
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $122 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#4 Best Value Hotel in Charleston
#23 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charleston staff and other travellers.
16 questions
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over a year ago
Rincon, Georgia
4 months ago
Arlington, Virginia

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Questions? Get answers from Holiday Inn Express Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of the building facing the pool. Construction was going on across the street and the front was very noisy.”
 of 5 bubbles 1Linton, 2 Dec 2016 | Read review
“Don't bring your pet or you will be downgraded to this room or one like it on the lower levels.”
 of 5 bubbles robertlrobertson, 15 Oct 2016 | Read review
“we were on 2nd floor with no problems- it is very humid, though, so ask if there are some rooms without as much humidity (this was in OCT)”
 of 5 bubbles J4030FZlaurar, 10 Oct 2016 | Read review
“Midway down the hall from the front desk, are two side entrances, which means less walking if your room is near either of them.”
 of 5 bubbles TomR233, 2 Oct 2016 | Read review
“Our room (117) was on the first floor near the side entrance which was convenient. We had no issues with noise. Room size was adequate.”
 of 5 bubbles 783debbiet, 2 Sep 2016 | Read review
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