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Holiday Inn Express Charleston

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Holiday Inn Express Charleston
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614 Reviews from our TripAdvisor Community

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Showing 599: English reviews
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Lexington
Reviewed today NEW

The rooms that have been remodeled are BEAUTIFUL! The staff is all friendly. Location is great. And the park and cruise package is one of the best prices in town. This will be our cruise hotel from now on. We did not hear all the construction noise on the third floor until 9:00 a.m. This hotel is clean and nice....

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Helpful?
Thank hbca4
Miami Beach, Florida
Reviewed 2 days ago NEW

I stayed here for two nights over the weekend. This property is located a solid 15-20 minutes from the airport and about 20 minutes from historic Charleston. Including the nightly add-on tax/room fees, it was OVER $225 a night for a basic Holiday Inn Express room (whole property under renovation at the time) in a less-than-prime location along a main...

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Helpful?
Thank Sarah B
Reviewed 3 days ago NEWvia mobile

Had a wonderful time at this hotel. Everybody was nice and very helpful especially Leila, Christy, Sherry, and Nicole. The rooms were clean and breakfast was good as well. I will definitely be coming back here in the future.

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Helpful?
Thank purplecat6
Newton Grove, NC
Reviewed 1 week ago

They are under Renovation when we stayed and if you are a late sleeper you will not sleep past 900 AM. Once complete it will be great and I will definitely stay here again. The hot breakfast served is above average with many selections. The Keurig coffeemaker, refrigerator, & microwave in room is a definite plus.

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Helpful?
Thank Ed N
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. Yes, we are making improvements here at the hotel, and we love our new rooms! As you found, the rooms have everything you need! The work is done only between the hours of 9am and 5pm, hours in which most of our guests are either working or exploring Charleston. Consequently, we have had very few...

Bangkok, Thailand
Reviewed 1 week ago via mobile

Had a really nice time here, staff Nicole and Leila were extremely friendly and accommodating. Location is quite far but there are nice restaurants nearby. Good if you have a car but would recommend other areas closer to. Charleston to stay if you don't have a car. Bed springs a little worn out, making my sleep a little under. Breakfast...

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Helpful?
Thank Rudy A
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. We are 6.3 miles from the downtown Historic District and from the Plantation District, which is an easy 15 minute drive. That short drive can save you hundreds of dollars over the downtown hotels though, so it is well worth it! Glad to hear that you found our front desk staff to be so accommodating!...

Farmer City, Illinois
Reviewed 1 week ago

When we booked our room,no one told us that the place was under construction. And BAM! 9:00A.M. the drills,saws & hammers start!The noise was all around us. Loud and obnoxious! The hotel was clean & well stocked with toiletries,but sure wish SOMEONE would have told us at booking, that construction was going on.

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Helpful?
Thank Vikingwench
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. I am so sorry for any inconvenience you experienced during your stay. We are undergoing renovations, but the work is done only between the hours of 9am and 5pm. We have found that most of our guests have left by 9am to either go to work, or to begin their exploration of Charleston, so we...

Reviewed 1 week ago via mobile

When I arrived with my husband I noticed the amazing appearance of the lobby. I was greeted with smiles by Nicole and Leila. They were extremely helpful in getting us checked in and even offered us warm cookies. The room was very nice, clean, and welcoming. If I'm ever in Charleston again, I'll be back for sure.

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Helpful?
Thank Chris S
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. Sometimes you just need to get away, and we are glad that we were able to help you relax! Thank you for mentioning Leila and Nicole- they are awesome, and do such a great job helping our guests. Thanks for staying with us- hope to see you again real soon!

Nashville, Tennessee
Reviewed 3 weeks ago

My mother and I visited the area; walking even short distances is difficult for Mom. The front desk attendant, Nicole, was incredibly helpful and gave us a few different choices of first floor rooms. She showed me where they were and gave tips as to where to park for for the shortest walk from the car, in to the room....

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1Thank 59Rocket
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. I am so happy to hear that Nicole was such a big help to you! She is a wonderful young lady who truly enjoys helping our guests in any way she can, and we are fortunate to have her on our staff. Also glad to hear that you enjoyed our complimentary hot breakfast. The pancake...

Reviewed 14 January 2017

Had a wonderful experience here. Rooms were clean and nice. And I requested a picture of Ryan Reynolds be in my room when I got there, and they delivered. Great and friendly staff and customer service. Nicole was very great!

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Helpful?
1Thank Lauren K
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments, and for mentioning our staff. Nicole is super friendly at the desk, and is always willing to help in any way she can! So glad you enjoyed your stay, and that Ryan was able to be with you! :) Come see us again!

Southport, NC
Reviewed 4 January 2017

We stayed at this hotel before leaving on our cruise to Nassau. Room was clean and well furnished; microwave, refrigerator, iron/iron board; Breakfast was the usual, some hot and some cold; but our driver to and from the port of Charleston, Rodney, was outstanding! He left early since we were ready and was right at the gate to meet us...

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Helpful?
Thank margeaton
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. Sounds like you took advantage of our "Don't Miss the Boat" package! As you found, it takes all of the hassle out of the pre-cruise experience, as well as after you disembark. Thank you for mentioning Rodney- he really is great at running our shuttles to and from the port. Hope you had a wonderful...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 

Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407-6250
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $156 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#6 Best Value Hotel in Charleston
#23 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charleston staff and other travellers.
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Bradenton, Florida
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor appears to be fully remodeled ask for it.”
 of 5 bubbles hbca4, 23 Feb 2017 | Read review
“When you book,be sure to find out if it is still under construction.”
 of 5 bubbles Vikingwench, 13 Feb 2017 | Read review
“Great customer service”
  • My Ryan Reynolds photo I received
 of 5 bubbles laurenk437, 13 Jan 2017 | Read review
“Don't reserve the 3rd floor YET - it is being renovated and noisy. We were warned!”
 of 5 bubbles margeaton, 4 Jan 2017 | Read review
“Back of the building facing the pool. Construction was going on across the street and the front was very noisy.”
 of 5 bubbles 1Linton, 2 Dec 2016 | Read review
5 of 5