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Holiday Inn Express Charleston

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Holiday Inn Express Charleston
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616 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Reviewed 22 October 2016

Very clean. The breakfasts were good and varied from day to day. The staff was always friendly and extremely helpful when we had questions about the area-even recommending a few things we might like to see (and we really liked them!).

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Helpful?
Thank Jay C
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for sharing your experience with us about your recent stay. We are so pleased to know that you had a very enjoyable time in Charleston. We hope you have an opportunity to visit again.

Charleston, South Carolina
Reviewed 15 October 2016

I am currently on the bed in my room. I can't tell you how many times I woke up having to turn to my other side because the side I was laying on hurt so badly. I feel as though I have been sleeping on the floor. What's up with this mattress? Sure hope breakfast somewhere makes up for my...

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Helpful?
Thank robertlrobertson
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your feedback. I'm sorry to hear that you didn't find your bed to be comfortable. They are relatively new, and most of our guests have commented on how comfy they are, and how well they slept. We would have been very happy to move you to another room if we had known of your discomfort. We hope...

Boston
Reviewed 12 October 2016

We came here as evacuees from Hurricane Matthew. The storm left the hotel without TV or any light in the elevator. Not their fault, but other places had service. Carpets a bit ratty in bedroom. Pleasant staff, location on rt 17 just off 526 a plus.

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Thank JIWM
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your feedback. Yes indeed, Hurricane Matthew came through Charleston and our community was certainly affected. Our hotel did lose power for a few days, and after the power came back on, it was another day or so before the work crews in the area were able to restore our cable television and internet service. With much of...

Reviewed 11 October 2016

The hotel is very conveniently located on I-17 and only a few miles from historic downtown Charleston. The hotel itself is like the Hampton Inn's uglier sister...ie. it looks the same; however, not as clean, muggy/moldy due to the humidity- breakfasts are not nearly as delicious. Of note, they have a very nice lady serving it named, "Mary Ann" who...

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Helpful?
Thank J4030FZlaurar
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review, and for your mention of our staff members. Mary Ann and Juwan are hard workers that truly have the comfort and happiness of our guests as their foremost aim. I will pass along your compliments to them. We are currently installing new air handlers to alleviate the humidity issue in a few of the rooms...

Independence, Kentucky
Reviewed 7 October 2016

My wife and I stayed at this hotel during our vacation to Charleston in July. I was very pleased with the room and all of the employees were very friendly and helpful. I say in any hotel review, that the #1 most important aspect of a hotel is the cleanliness of the room, and I found our room to be...

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Helpful?
Thank NickPappagiorgio
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for taking the time to write a review. We appreciate your business!

Gaithersburg, Maryland
Reviewed 2 October 2016

The room was very clean and spacious. Our TV initially didn't work, but when I called the front desk, he came to our room immediately, and fixed it. Don't laugh... when you turn on the TV, the on/off button on the Comcast receiver that's just below the TV, may not be "on". If you don't get any reception, even though...

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Helpful?
Thank TomR233
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. We are happy that you found your room to be clean and spacious, and our staff friendly. Thank you for staying with us!

Walton-On-Thames, United Kingdom
Reviewed 30 September 2016 via mobile

This was a lovely hotel, great location just a short drive to the Historic town. Very clean, good complimentary breakfast. The pool looked inviting but did not have enough time to use it. Loved Charleston and would definitely come back to this hotel.

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Thank x8sam
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review, and for your kind words. We are very pleased that you had a great time, and found our location to be convenient for exploring Charleston. We look forward to your next visit!

High Point, North Carolina
Reviewed 29 September 2016 via mobile

We stayed in Charleston for a few days before our cruise! This was a fantastic hotel! Spotless! Staff was outstanding! Swimming pool was great! Breakfast was great with alot of options! We will stay here every time we visit Charleston!

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Helpful?
Thank yankeefan1969
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. Sounds like you booked our cruise package, which takes all the worry and inconvenience about getting to and from the port, and not having to pay those high prices to park your car at the port while you are cruising. So glad you had a "fantastic" stay! See you next time!

Saint Cloud, Minnesota
Reviewed 23 September 2016 via mobile

Clean and the staff was very friendly. Good breakfast also. Reasonable rates. Fresh coffee available all day in lobby. Clean pool. Quiet. Quick drive to downtown and to the airport. Good restaurants close by

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Helpful?
Thank CGW1980
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. We are so pleased that you had a great stay with us! Thank you for your kind words. We hope to see you again!

Washington DC, District of Columbia
Reviewed 16 September 2016

This hotel is like all Holiday Inn Expresses, clean comfortable and reliable. The staff at this one is superb. The first floor did smell of tobacco even though the signs on all the rooms say no smoking. There is a grocery store across the street and a few restaurants in the area. It is a little far from downtown. For...

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Helpful?
Thank Tom P
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review, and for your kind words regarding our staff. They are wonderful indeed! Glad to hear that you enjoyed our convenient location also. We are only 6.5 miles from the downtown Historic District, with many highly rated local restaurants just down the street. as well as great local shopping outlets. Thank you for staying with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 

Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407-6250
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $157 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#6 Best Value Hotel in Charleston
#23 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charleston staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor appears to be fully remodeled ask for it.”
 of 5 bubbles hbca4, 23 Feb 2017 | Read review
“When you book,be sure to find out if it is still under construction.”
 of 5 bubbles Vikingwench, 13 Feb 2017 | Read review
“Great customer service”
  • My Ryan Reynolds photo I received
 of 5 bubbles laurenk437, 13 Jan 2017 | Read review
“Don't reserve the 3rd floor YET - it is being renovated and noisy. We were warned!”
 of 5 bubbles margeaton, 4 Jan 2017 | Read review
“Back of the building facing the pool. Construction was going on across the street and the front was very noisy.”
 of 5 bubbles 1Linton, 2 Dec 2016 | Read review
5 of 5