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The Restoration

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The Restoration
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915 Reviews from our TripAdvisor Community

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Showing 908: English reviews
Reviewed 5 June 2016 via mobile

The Restoration boasts a convenient location to everything happening on King St - great for walking to restaurants and shops. I loved the hotel's unique amenities: a rooftop pool that was warmed in April (so relaxing), freshly made cookies in the evening (they were kind enough to leave a few in our room when I asked) and the gourmet breakfast...

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Helpful?
Thank Lyndsay K
klfriedrichs, Front Office Manager at The Restoration, responded to this review

Dear Lyndsay K, we really appreciate the positive feed back and are so happy that you loved the hotel so much. Based on your description of the kitchenette, it sounds like you stayed in our newer wing so it is disappointing that you were not completely happy with the bed and furnishings. If your travels take you back to our...

Reviewed 4 June 2016

This one of the nicest and most unique hotels that I have stayed at and it completely set the tone for a nice adult weekend in Charleston. The hotel is beautifully decorated (exposed brick, natural wood beams, modern accents) and is in a perfect location right on the main shopping strip in downtown Charleston. Upon arrival, my wife and I...

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Helpful?
Thank Steven C
klfriedrichs, Front Office Manager at The Restoration, responded to this review

Thank you so much for your kind words, Steven C! We are so thrilled that you enjoyed so much of the hotel and what we have to offer. It sounds like you almost got the full Restoration experience. Next time you are in Charleston, we hope you find your way back to our hotel. Maybe you can add The Amethyst...

Reviewed 2 June 2016 via mobile

Best hotel stay I have ever had. The employees truly cared about the guest! There was a slight mix up on their end and they did everything they could to keep us happy. They went above and beyond on all levels of the stay. We will definitely be back. P.S. The watch had great food!

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Helpful?
Thank Cody G
klfriedrichs, Front Office Manager at The Restoration, responded to this review

Thank you, Cody G for the awesome review!! We do truly care about our guest and we are so happy that it showed! We hope to see you again soon!!

Calgary, Canada
Reviewed 1 June 2016

This hotel is a beautiful property in an excellent location. Rooms are spacious and well-appointed with a fridge, microwave, desk, seating area. It is a luxurious place (and they charge for it), but there are a few glitches that need to be sorted out. We stayed for six nights. Some days our room was very well cleaned, and other days...

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4Thank pergamus18
klfriedrichs, Front Office Manager at The Restoration, responded to this review

We really appreciate you taking the time to provide your feedback. We feel like the amenities and rooms are something to write home about but it is so important to hear about them from your point of view. With that being said, it is so disappointing to hear that you were not completely satisfied with your stay. I have personally...

Boston, MA
Reviewed 27 May 2016 via mobile

This is a great hotel in a wonderful location. The room we are in is really a suite with couches and 1.5 baths. Clean, comfortable and just outstanding staff! The rooftop restaurant and bar are great but need a little tweaking. Food and drinks were excellent as was the wait staff. However, the kitchen was out of some of the...

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1Thank vivvitale
klfriedrichs, Front Office Manager at The Restoration, responded to this review

So nice to hear you enjoyed your suite so much!! They truly make you feel right at home. The amenities along with the fact that you don't have to leave your room for a complimentary breakfast can really make you feel like you have moved in! We apologize that the kitchen was out of some basic items like the burger....

Hernando, Florida
Reviewed 27 May 2016

Great staff immediately makes you comfortable and relaxed! Amenities abound as warm cookies and port are served at evening time and wonderful assorted cheeses and wines are available in the late afternoon. Highly recommend this boutique hotel and look forward to another visit!

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Helpful?
Thank Marty_L_11_11
klfriedrichs, Front Office Manager at The Restoration, responded to this review

We can't thank you enough for taking the time to write such a wonderful review!! We are so proud of our staffs ability to care for our guests and help them to feel as comfortable as possible. Glad we succeeded!! We look forward to seeing you again soon!!

Fairfax, Virginia
Reviewed 25 May 2016

On our first trip to Charleston, we spent three nights in the Restoration. The concierge was very helpful in orienting us and the afternoon wine and cheese is a great way to meet other travelers. We were told by a local that the hotel was originally a condo project so the rooms seem to be apartments, which is nice, but...

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1Thank Frederick P
klfriedrichs, Front Office Manager at The Restoration, responded to this review

Thank you very much for taking the time to write such a nice review! We are so happy you enjoyed the wine and cheese hour as well as the complimentary in room breakfast. I do apologize that one of our front office staff were not friendly to you. We pride ourselves on having great customer service through out the hotel...

A TripAdvisor Member
New Jersey
1 review
5 helpful votes
Reviewed 24 May 2016 via mobile

We stayed here for our anniversary. I mentioned on the phone ahead of time that we were celebrating our anniversary and the person I spoke to said he would see what they could do for us. I wasn't expecting much, but was surprised that it wasn't even acknowledged during our stay. On the plus side, the room was large, clean...

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5Thank A TripAdvisor Member
Reviewed 22 May 2016 via mobile

This is a beautiful hotel with big clean stylish rooms. The rooms are like one bedroom apartments with a small kitchen and living space. The staff and service is wonderful. A basket of coffee and light breakfast is brought to your room each morning. We also used the spa and had a great massage. The roof top deck is fantastic...

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3Thank sarascheid
klfriedrichs, Front Office Manager at The Restoration, responded to this review

First of all, I would like to thank you for taking the time to write a review! We always appreciate the feedback no matter positive, negative or anything in between. Glad that so much of your review is positive but I do apologize that you were not completely satisfied with our beds. The missing mattress protector has been discussed with...

New York City, New York
Reviewed 21 May 2016

Perfect location for a girls weekend away! The lobby is small but gorgeous. The rooms were well appointed and clean. Only a 1/2 block off the main shopping strip. Not sure it would be a great family hotel, but adults will find everything they need in this hotel.

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Thank kira r
klfriedrichs, Front Office Manager at The Restoration, responded to this review

Thank you for taking the time to write a review on our property, Kira R! We agree that our hotel is great for all occasions including girls weekends, romantic getaways or family vacations. It's nice to be located so close to great restaurants, shopping, local historic attractions and other fun things like the aquarium and Battery Park. So happy you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
Official Description (provided by the hotel)
Newly Opened & Re-Created The Restoration welcomes you to be our guest at our newly expanded location on Charleston's iconic King Street. From food and drinks to culture and boutique shopping, we have recreated history for your enjoyment. Come get inspired and experience what the New South is all about firsthand. See below for more details. A world class hotel isn't just a place to get a good night's rest (or a refreshing afternoon tipple,) it's a meeting ground, a place where unexpected elements come together to delight, inspire and entertain. Uniting classic elegance with a natural and easy going Southern touch, The Restoration translates its hometown's vibrant local history and culture into a casually chic, luxurious hospitality experience. It's relaxed and refined and just a little bit left of center-a world where high meets low meets Low Country. The Restoration is all about community. From locals to international travelers, we provide an immersive, beautifully designed environment for guests to connect and relax. It is this civic-minded, progressive mindset that powers the Restoration brand- from our jewel box inspired spa and farm to table restaurant, to the motorcycles we custom design for guests to ride away on. This is classic Southern Hospitality, modernized with a few twists and expanded to meet and exceed the highest standards of today's luxury traveler. We welcome you to experience The Restoration first hand to see what the New South is all about. ... more   less 

Additional Information about The Restoration

Address: 75 Wentworth St, Charleston, SC 29401-1427
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $400 - $1,222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Restoration 4*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Restoration On King Hotel Charleston
Hotel Style:
#1 Green Hotel in Charleston
#2 Family Hotel in Charleston
#2 Spa Hotel in Charleston
#3 Romantic Hotel in Charleston
#8 Luxury Hotel in Charleston
#10 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from The Restoration staff and other travellers.
11 questions
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Philly
Cincinnati, Ohio
over a year ago
Greensboro, North Carolina
over a year ago

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Questions? Get answers from The Restoration staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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