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Holiday Inn Express Charleston Downtown - Ashley River

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Holiday Inn Express Charleston Downtown - Ashley River
Holiday Inn Express Charleston Downtown - Ashley River
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703 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Charleston Downtown - Ashley River
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Showing 684: English reviews
South Carolina
Reviewed 23 October 2016 via mobile

My hubby is a priority club member and booked this for a weekend getaway. He usually ALWAYS stays in HI express because of their level of service and overall quality! Well this did not meet his or my expectations! The parking is absolutely horrible!! We had to park in the lot behind the hotel due to construction going on. The...

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Helpful?
1Thank Renea W
Tyler D, Front Office Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are sorry to hear of the issues you faced during your stay. We strive to provide all of our guest with a great stay that creates a positive lasting impression and sincerely apologize that we failed to provide you with such. We have addressed your issues with our Executive Housekeeper to ensure that...

St. Petersburg, Florida
Reviewed 21 October 2016 via mobile

This hotel is in the middle of a renovation. The interior appears complete. Outside, there is a big project taking place with the construction of a parking garage and elevated pedestrian walkway to the Ashley River. This will be a great addition. Our room overlooked the construction site, but surprisingly, the thick windows muted the din of the construction. Great...

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Helpful?
Thank joebayliss
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are pleased to hear that you enjoyed your stay at our location. We value your feedback and use it to ensure that we are continually improving our guest satisfaction. We sincerely apologize for all of the construction around our facility but are glad to hear that it did not negatively affect your stay....

Spartanburg, South Carolina
Reviewed 18 October 2016

Good place to stay if visiting downtown or hospitals. We stayed here several times while visiting the College of Charleston. You will need to drive to downtown, but it isn't far. Charleston is a beautiful, historic city with many restaurants and shops to explore.

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Helpful?
Thank AMomto3
Management response:

Thank you for your recent review. We are thrilled that you enjoyed your stay at our hotel. Our staff takes great pride in accommodating our guest with their best service to ensure we make a positive lasting impression. We look forward to your next visit to our city and invite you back to our hotel. Thank you again for staying...

Richmond, Virginia
Reviewed 10 October 2016

Took a group of my workers to Charleston recently for a week conference. Scheduled to stay Tuesday thorugh Friday but Hurricane Matthew but a big foot on those plans. Got there Tuesday late afternoon and the governor declared mandatory evacuation. So only one night spent in this hotel that needs some love. One room reported to me black mold on...

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Helpful?
1Thank curtreich
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are sorry to hear that some of your guests experienced issues during their stays. We have addressed the issues concerning possible mold with our maintenance and housekeeping staffs to ensure your experience is not repeated. We hope that should you return to our area for another conference you will give us another opportunity...

Reviewed 3 October 2016 via mobile

The hi-light was the receptionist... she recommended a restaurant that was a nice small place with amazing food. I would have never found that if it wasn't for her. Also, she provided more recommendations around the area after I said I enjoyed the place I went before. She was very pleasant to speak with and really made me feel welcome....

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Helpful?
Thank Alexander G
Management response:

Thank you for your recent review. We are so happy to hear that you had an enjoyable stay at our hotel. It's great that one of our staff members was able to recommend a nice restaurant for you during your stay. We look forward to meeting any of your future needs and invite your back should you return to Charleston....

Perth, Australia
Reviewed 28 September 2016 via mobile

We had just the 1 night here and honestly we could not fault the place. Service at the front desk was perfect, room is big and spacious and the beds were the best ever so comfortable. Breakfast was fine and kept us going for the day. Location wise perfect although there were some road works happening through the night which...

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Helpful?
Thank FordyPerth
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay at our hotel. We are glad that you enjoyed the beds in your room and that our staff was accommodating during your stay. We encourage you to visit us again should you return to the area. Thanks again for staying at the Holiday Inn Express.

Columbia, South Carolina
Reviewed 27 September 2016

We stayed here many nights while we had a loved one in Roper Hospital. Clean typical HI Express located close to the hospitals, and walking distance to Joe Riley Park baseball stadium. Rooms are clean, free breakfast in morning is good with the standard HIE items. Even if you are looking to tour more of the historic district, this property...

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Helpful?
Thank Dougal71
Management response:

Thank you for your recent survey response. We are pleased to hear that you enjoyed your stay with us. We strive to provide our guest with a great start to their day and are happy to hear you enjoyed our amenities, local attractions, and breakfast. We hope that you will return to see us should you come back to Charleston....

Athens, Georgia
Reviewed 26 September 2016 via mobile

First and foremost a very special thank you to Brian front desk night manager. He helped us into a room very early and didn't have to. We were so thankful and weary from the drive. The rooms are very clean and quite. Service was excellent. The only reason I gave it a 4 dot was price was too high for...

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Helpful?
Thank motorcop2396
Management response:

Thank you for your review. We are happy to hear that your stay with us went great. Our staff takes great pride in delivering a great stay to each of our guests. We look forward to accommodating any of your future lodging needs. Thanks again for staying with us at the Holiday Inn Express.

North Carolina
Reviewed 25 September 2016

Our room was clean and the beds were very comfortable. Breakfast was good with a lot of attention from the staff. We had a couple of issues that were taken care of immediately by Matthew the manager who was extremely accommodating. The location is not the best, not much within walking distance. Fortunately there is a free trolley stop very...

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Helpful?
Thank Colleen072015
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your review. We are thrilled that you enjoyed your stay with us. Our staff takes great pride in accommodating our guest and providing excellent customer service. We truly appreciate your feedback. We invite you back should you return to Charleston and once again thank you for staying at the Holiday Inn Express.

Reviewed 24 September 2016

I had a reservation with my family for a 2-bed suite for three nights. We checked out after the first night and went to another hotel. I was so angry by the time we left that my wife had to check us out. My family is my wife, my 4yo boy, and my 14mo girl. Both children are mobile and...

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Helpful?
Thank bdwinters5
Management response:

Thank you for your recent review. We are truly sorry to hear about your experience. The situations and issues you had during your stay are extremely regrettable. I have addressed your issues in our team meetings with the entirety of my staff to ensure that your experience will not be repeated. We strive to provide all of our guest with...

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Near Holiday Inn Express Charleston Downtown - Ashley River

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 

Additional Information about Holiday Inn Express Charleston Downtown - Ashley River

Address: 250 Spring St, Lockwood Drive, Charleston, SC 29403-5102
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $239 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Ashley River 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Best Western Charleston
Charleston Best Western
Hotel Style:
#34 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charleston Downtown - Ashley River staff and other travellers.
14 questions
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1 month ago
Brookfield, Connecticut
7 months ago
San Angelo, Texas
9 months ago
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Wilmington, Delaware
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Questions? Get answers from Holiday Inn Express Charleston Downtown - Ashley River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure the construction next door is over”
lbator1, 15 Apr 2017 | Read review
“Accessibility, and service”
taylorv139, 5 Apr 2017 | Read review
“Choose another hotel until construction is complete.........”
  • front of building
  • Gravel driveway....
  • view from room 803
  • view from room 803
89francesm, 12 Feb 2017 | Read review
“Upper floors away from the construction are better.”
JaimeH601, 13 Dec 2016 | Read review
“Don't pay extra for a riverview!”
  • Electrical outlet without cover, yikes!
  • Bathroom curtain would not stay open beyond this
  • Our sliver of a riverview from the 5th floor
  • Change left behind by those previously in the room
  • My
  • Our sliver of a riverview from the 5th floor
NCRNmom, 21 Nov 2016 | Read review
5 of 5