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BEST WESTERN Charleston Inn

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BEST WESTERN Charleston Inn
BEST WESTERN Charleston Inn
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1,050 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Charleston Inn
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Showing 1,027: English reviews
Reviewed 26 October 2015

There were no complaints, but one. It was nice; the personnel was very helpful; & continental breakfast 'superb'. My husband and I were thinking it was just a little overpriced as to quality of amenities provided, is all.

Review collected in partnership with Best Western
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Helpful?
Thank davidwP896IB
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Hi davidwP896IB, I'm glad you enjoyed our amazing breakfast and that we could provide you excellent customer service during your stay! We like to think our hotel accommodations and customer service is worth the quality of the price. Our goal is to provide you a 5 star experience during your stay, and we hope we can provide that to you...

Roanoke, United States
Reviewed 25 October 2015

Not thrilled with hotels where the doors are accessed by outside but felt very safe here. It was also very quiet. The staff was very helpful and always very friendly. Our room smelled a little musty but it was a large, clean room. Would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Angie G
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Angie G! I'm glad to hear you enjoyed your stay with us! We are located in a quiet area only 4 miles from downtown and other activities for families to enjoy. We are always happy to serve our guests, and we hope this means we will be seeing you again in the future!

Vancovuer, Canada
Reviewed 24 October 2015

This hotel is a gem and one highly recommended. The facility, the staff and location makes it one of the best we encountered during our 16 day trip from Ft. Lauderdale to New York and return. One should consider staying for at least a few days to fully utilize the hotel facilities and enjoy this wonderful area on the country.

Review collected in partnership with Best Western
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Helpful?
Thank Gerald B
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Gerald B! It is great to hear that we can provide a great stay for you while you are traveling to Charleston! It is true there is so much to do here in this beautiful city, and we offer so many amenities to help guide you to the right activities. We hope you will be visiting us again soon!

Reviewed 24 October 2015 via mobile

The saff was very helpful and friendly. They even offered us a crib! (Which came in very handy) the room was clean and quiet. It was also updated recently. A bit pricy but we dont regret staying here. Theres also a pool. There was pleanty of option s for breakfast and it was all fresh. Pancake machine was cool.

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Helpful?
Thank Obed A
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Obed A, I'm glad you enjoyed your stay with us here at Best Western in Charleston! We have lots of amenities for our guests to keep them relaxed and ready to explore the beautiful city. We hope this means the next time you visit the area that you will stay with us again.

Western Massachusetts
Reviewed 23 October 2015

First time I have ever rejected a room upon arrival. We were placed in building 2 and the room smelled of mildew and pet odor. The 2nd room we were offered in the same building smelled of mildew. This was just after the heavy rains that flooded parts of SC. We hoped that running the air conditioner in the room...

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Helpful?
Thank EnzoX2
Bill R, Front Office Manager at BEST WESTERN Charleston Inn, responded to this review

Dear EnzoX2, I'm sorry to hear you did not have a great experience while you were visiting the Charleston area! We always strive to have the best rooms possible for all our guests whether they are tourists or guests in the area on business. We want our guests to have a 5 star experience with us as we value all...

Reviewed 23 October 2015 via mobile

Great place to stay.... We boarded a carnival cruise from Charlestown. The best western provided free shuttles to and from the pier and kept our car for the week. They dropped us off at the boat and we're waiting on us when we debarked. Definitely recommend this package.

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Helpful?
1Thank Sharon T
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Sharon T! I'm glad you were able to have a smooth sailing experience with us here at the Best Western! Booking a cruise is always fun, but trying to find a way to get to the port and back is where we come in. We hope the next time you sail out of Charleston you will come stay with...

Dallas, Texas
Reviewed 19 October 2015 via mobile

It's a Best Western. This was a clean hotel for several days with the Red Cross and the staff was friendly. The breakfast was a BW breakfast. Not a home cooked meal or the $30 ritz breakfast. Rooms were clean every night with clean towels and supplies. What more can you ask for.

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Helpful?
Thank Terry H
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi TerryH! I'm glad you were satisfied with your stay, but we would always love to hear what could have made your stay an EXCELLENT one. We are always striving for greatness in every department as we try to improve with every guest feedback we receive. We hope the next time you visit Charleston that you will stay with us...

Hesperia, California
Reviewed 13 October 2015

Not a bad location as to getting into Savannah. Not the best kept hotel. Noisy. Gas station and mini mart right out front. Came with breakfast which was just OK. Crowded and noisy. Needs a decant cup of coffee.

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1Thank annette425
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Annette425! I'm sorry to hear that we did not provide you an excellent stay while you were visiting the beautiful city of Charleston. We appreciate all feedback from our past guests so we know what could provide that perfect stay for our guests. We want you to know that we hope to see you again as we will be...

columbia, United States
Reviewed 1 October 2015

This was a great experience. Everything went very well. The hotel is bright and has a bright atmosphere as well. My room was very attractive and had all the items I needed. The staff were pleasant and very accommodating.I will stay at this hotel again.

Review collected in partnership with Best Western
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Helpful?
Thank Darlene N
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Darlene N! I'm glad to hear that you enjoyed your stay with us here in Charleston! We are always excited when our guests have a pleasant experience. We hope this means we will be seeing you again the next time you visit the city!

Charleston, South Carolina, United States
Reviewed 29 September 2015

My family and I have had to stay here for an entire month last year because of a fire in our home, and now we are in between homes and had a couple of weeks before we can move into our new home and we wouldn't have chosen any other hotel! Everyone here is so friendly and helpful!! The rooms...

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Helpful?
Thank Gigi T
Bill R, Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Gigi T! We're so glad that we can make this transitional time for you an easier one with a great hotel and staff who can help you with a smile! We take great pride in our service to guests, and we cannot wait for you to stay with us again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Charleston Inn

Address: 1540 Savannah Hwy, Charleston, SC 29407-7845 (Formerly BEST WESTERN Sweetgrass Inn)
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $136 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Charleston Inn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western
Hotel Style:
#4 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#36 Romantic Hotel in Charleston
#36 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Charleston Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Charleston Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It looked like it would be lovely to have a pool view room, but they all seemed like they would be nice.”
 of 5 bubbles 985tiffanye, 11 Feb 2017 | Read review
“Pet Friendly available on request”
 of 5 bubbles Shanghai-McCoy, 20 Jan 2017 | Read review
“We like rooms on the first floor”
 of 5 bubbles 379roberts379, 16 Jan 2017 | Read review
“We had room 120. Parked in front of room, in main building. Ice machine close. View of pool ( very nicely landscaped) very quiet.”
 of 5 bubbles BarbaraB34, 5 Jan 2017 | Read review
“I have only been on the back side”
 of 5 bubbles Z2038DEtinas, 4 Dec 2016 | Read review
5 of 5