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Not sure about the low ratings but we had no issues when we stayed 2 nights in December. Check in and out was quick and easy. Parking was a little hard because they were doing construction or whatnot and the construction workers took alot of...More
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charleston RiverviewResponded yesterday
Dear Valued Guest,
Thank you so much for your review! We are happy to hear that you enjoyed your stay and look forward to having you back again.
Diana - LQ Customer Care
This is a family friendly, pet friendly hotel. Best one we have stayed in and would highly recommend for pet travelers among others. Please note that if you are extremely fussy or in town on business this may not be for you. It has some...More
1 Thank highrustler
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charleston RiverviewResponded 4 January 2018
Dear Valued Guest,
We are delighted to hear of your enjoyable stay! Your review shows us that we are meeting your expectations as well as our own. Your wonderful comments will be shared with our entire team. Please come visit us again soon!
Our room is nice. We stayed in the main building. Looks like a lot of work has been done, but there is still plenty that can be improved. My only real complaint is the peeling bath tub and the fact that we went through 4...More
Thank Brittany P
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charleston RiverviewResponded 1 week ago
Although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with management so that corrections are made....More
I am so excited to be staying at the La Quinta Inn & Suites Charleston Riverview. After calling what seems like most all hotels in the area, this one is definitely a winner for value! Fellow Cruisers.... book here! They have free parking with your...More
1 Thank Elizabeth A
Response from LQ Customer Car... T, other at La Quinta Inn & Suites Charleston RiverviewResponded 3 weeks ago
Thank you for choosing La Quinta Inns and Suites. We appreciate you sharing your experience with the TripAdvisor community as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish...More
Broken bottle at the curb at the entrance. The white LaQuinta welcome mat at the entrance was filthy! Not a good first impression.
At check in Nathan was personable and efficient.
I was given Room 425. It was hot in the room so I turned...More
1 Thank allencemea
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charleston RiverviewResponded 4 weeks ago
Thanks for taking the time to post a review of your stay and your kind words about our personable and efficient staff. We are delighted that you enjoyed our comfortable beds and hot showers. However, we are extremely sorry that our hotel didn’t meet...More