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Extended Stay America - Columbia - West - Stoneridge Dr.

68 reviews
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Traveller (14)
Room & Suite (11)
Dining (1)
Overview
  • Excellent16%
  • Very good13%
  • Average26%
  • Poor10%
  • Terrible35%
7 Dec 2017
“Money's worth.....”
5 Dec 2017
“needs inprovments”
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (68)Write a Review
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1 - 5 of 68 reviews
Reviewed 1 week ago via mobile

I have stayed in this hotel since August 2017. I have found the staff more than accommodating to all me needs and request especially Michael and Cory Pendergass. I will always stay at this hotel when I visit Columbia.More

Thank antcbrown
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 1 week ago

Thank you for returning to stay at Extended Stay America. We are thrilled to read you had a great time with us and that you were impressed with our courteous service. We will be sure to share your compliments with the entire team, Michael &...More

Reviewed 2 weeks ago

My pull out bed mattress was nasty. A female mistral cycle was all over it. It was dirty with plastic wrap to the bottom of it. I ask to be moved but no other rooms were open so they said. My kids sleep on the...More

Review collected in partnership with Extended Stay
Thank shaunellc2018
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 1 week ago

Shaunell, thank you for choosing us. We apologize for not living up to our commitment to provide you a clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen...More

Reviewed 2 weeks ago

There are two(2) very good and professional people that I encountered here and their names are Toya and Brandon(the front desk CSR’S). The GM and his Asst are liars, thieves and very unprofessional. Irene, the Asst told 6 lies about charges made to a debit,...More

Thank Aa'ysha A
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 2 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 4 weeks ago

1 - The furniture looks clean and new. But the rooms and hallways have stuffy smell (not necessarily bad , but not fresh either). 2 - As with most Extended Stay America, there is a selection of free or paid WiFi. If you select the...More

Thank tripper470
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 4 weeks ago

Thank you for being a guest at Extended Stay America. We are pleased to know you had a great stay with us and that we were able to meet your expectations at a good price. Your feedback is useful and will be used to improve...More

Reviewed 8 December 2017 via mobile

Pros:. Close to the zoo, inexpensive, looks like it's newly painted, quiet on the 3rd floor, ironing board / iron, good air conditioner. (I like the room cold when sleeping.) Cons: don't expect to many amenities for the price. Want clean sheets, towels.... You take...More

Thank AngieVStewart
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 8 December 2017

Thank you for choosing to stay at Extended Stay America. It’s good to know our location was convenient for your needs and that you enjoyed the comfort of your room. However, we are sorry you were disappointed with our hotel policies. Please know, we do...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Details
Price range
US$62 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$62 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (14)
Room & Suite (11)
Dining (1)
Hotel & Grounds (13)
Questions & Answers
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Room Tips
"Don't stay here!"
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"First floor rooms marginally better"
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"Have no idea if you could find a good room."
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"Suites have a separate bedroom with a door. All have kitchens!"
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