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All reviewsceiling fanfort jacksonfront deskcinnamon rollsjacuzzi tubpancake machinewaffle housearmy graduationother hotelsfirst floorsitting areaindoor poolbusiness centerbooked this hotelstaff was very friendly and helpfulking bedmini fridge
Front desk girl was a little rude. The room felt outdated and dirty. I wouldn’t walk barefoot on the carpet. There was a really weird looking stain on the carpet. It looked like bodily fluid in my opinion. The shower floor was slimy. The shower...More
Thank Amanda A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 1 week ago
Hello Amanda A,
I welcome your thoughts and thank you for making us a part of this trip to Fort Jackson.
We endeavor to provide our guests with a great experience to remember the second you stepped through our doors. On this visit, I'm sorry...More
This is an on base hotel
We visited this base and stayed at this on base hotel when our son graduated from basic training out of the 3-60 infantry brigade
They people here are awesome and very friendly
The free breakfast is very good as...More
We've made this a stop over on trips north and south for several years now. Just a really nice hotel. Very Clean, comfortable rooms. Nice TV's in each room and the bathrooms are spotless.
Breakfast buffet is refreshed constantly and the food is fresh and...More
We decided to not camp because it was cold and rainy, so we booked this hotel because of its indoor pool. The pool was full of ice cold water and where there was supposed to be a hot tub it was filled in with concrete....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 18 April 2018
Thanks for choosing Holiday Inn Express And Suites Columbia-Fort Jackson SC and leaving your honest feedback.
Although you have given us a satisfactory rating on our area of service and sleep quality, I am sorry to read that your stay was not exceptional...More
Good experience overall. I stayed here while visiting the Conagree National Park, and it's a good location for that and for seeing Columbia.
The Pros: Rooms are spacious, clean, have good furniture and plenty of outlets. The beds are comfortable; the bathroom is large and...More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is... More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is unlawful for a hotel to charge anything additional other than the price agreed upon at the time of booking unless the guest does not qualify and has booked a discounted rate. The only other charges that a hotel will impose are purchases made directly at the hotel or if there is any damage in the room. In this particular case none of this applied.
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"Get a suite with a jacuzzi tub. They are like $10 more and they're spacious and brand new"