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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

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#29 of 96 Hotels in Columbia
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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202 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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Showing 200: English reviews
Jacksonville, Florida
Reviewed 3 December 2014

I had several options within the area (less $$ as well) but decided to stay here. Overall, not bad but the room did have a slight mildew smell. For one night its practical but not cheap. I think its over priced for the room quality. The unit was a decent size though. It did have a small fridge, microwave. A...

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Helpful?
Thank Charles C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Charles C, Thank you for your recent stay with us and for reviewing our property. I am delighted to hear that you found our staff friendly and accommodating. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the room may have caused you. We greatly appreciate your feedback as this gives us the...

Reviewed 23 November 2014

I have been staying here for an army school and I would not want to stay anywhere else. Breakfast in the mornings are delicious and the room service leaves everything spotless. The front desk is so helpful I went down there when I lost my key card and I believe her name is Kacie, she helped me out right away...

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Helpful?
1Thank FitnessFanatic27
Fort Hood, Texas
Reviewed 21 November 2014

I stayed at this hotel for a few days last week and I've never had such horrible service before. Once I got there I was met by a girl name Casey, Kacie (however you spell it) and she wasn't polite at all. I'm not sure where all of these great reviews from her are coming from but she's about 95%...

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Helpful?
3Thank Issabelle J
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Issabelle J, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Morganton, North Carolina
Reviewed 18 November 2014

This Holiday Inn is very nice. A lot of Military stay at this location so it stays booked. The rooms are very nice, very clean. They have unique layouts if you get rooms with pull out sofas that are really nice.

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Helpful?
1Thank Jeannie L
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Jeannie L, Thank you very much for taking the time to share your comments online. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you found our hotel and rooms up to your liking. It is always motivating on our end to receive commendable feedback from our valued...

Reviewed 30 October 2014

I arrived during morning rush hour and it was insane. Luckily I had a server named Shadai, interesting name I must say. The service was amazing though. I would come to the holiday Inn just for breakfast for that kind of service again every day of the week.

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Helpful?
3Thank Justin C
Reviewed 20 October 2014

I stayed one night with my family. All night long there were people yelling and carrying on so little to no sleep for my family and me. Then the next morning we go down for breakfast and we get down there at around 9:20 and they have already started putting away some items of breakfast and put away ingredients to...

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1Thank mhmissa30
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

We at the Holiday Inn Express would like to thank you for your stay. We also apologize for the inconvenience you experienced during your stay. We hope that you can definitely come back to stay with us for we will make sure that you stay will be exceptional.

Reviewed 14 October 2014 via mobile

Upon checking in, two hours early, I was greeted warmly by Tamara. Indicating to her that I wad suffering from a severe migraine headache, she made certain to provide me with a room on the top floor, away from the noise of the streets and elevators. I am extremely grateful for that. The room was very comfortable and I slept...

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Helpful?
Thank Dottie Y
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you so much for such positive feedback for Tamara. She is one of our best and brightest. We are pleased to hear that you enjoyed your stay. We definitely hope you stay at our property in the future for a pleasure/vacation visit.

Columbia, South Carolina
Reviewed 16 August 2014

Our server Ashley is great! Always really attentive to what we need. She always gives us service with a smile. As soon as she was hired, there was a dramatic upgrade in the service! The hotel is clean and really quiet. Very receptive to military.

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Thank nick w
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

We here at the Holiday Inn Express are very pleased to hear that you enjoyed your stay with us. We definitely hope to see you again in the future to provide you with excellent customer service.

Huntington, West Virginia, United States
Reviewed 2 August 2014 via mobile

We got a late start on our trip home. Booked HI as a place to stay over as part of a long drive with three kids. I called three times to let the hotel know we were arriving very late - there was never any answer. I had to call the national reservation line who emailed the hotel. Arrived in...

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Helpful?
Thank Bex R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Bex R, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Altoona, Pennsylvania
Reviewed 31 July 2014

We stopped at this Holiday Inn as a halfway point between Orlando and central PA. The facility was easy to find off I-77, the parking lot was very well lit, but the parking spaces are very tight and narrow. The staff was polite and very easy to work with - probably the best feature of this property. The cost for...

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Helpful?
Thank 150thBucktailPA
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you so much for staying at the Holiday Inn Express Fort Jackson. We do hope to see you again in the near future to give you an exceptional stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Columbia hotel is surrounded by businesses and attractions. The Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson, located 14 miles from Columbia Metropolitan Airport (CAE) and 5 miles from the CLB Amtrak Station, puts you only minutes away from the major business and culture districts of Columbia, SC. Business travelers lodging in this Columbia hotel are less than five miles from the Vista and Five Points business districts as well as the State Capitol. You'll find our Columbia hotel is one of the closest accommodations to both Fort Jackson and the University of South Carolina. Both the Columbia Metropolitan Convention Center and the hotel's three meeting rooms are available for you to host an event while traveling. The area offers a vibrant cultural life. You can check out the art galleries in Five Points or relax at Finlay Park in the Vista near our Columbia hotel. Downtown Columbia hosts multiple art shows, free concerts, and cultural events throughout the year. You'll also find the peaceful Riverfront Park ,as well as Riverbanks Zoo and Botanical Gardens within seven miles of the hotel. This Columbia hotel shows you true southern hospitality by offering amenities such as a 24-hour convenience store and an indoor, heated pool and whirlpool. You'll enjoy a complimentary hot breakfast bar and a 100% non-smoking hotel room when you stay at the Columbia, SC Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

Address: 7329 Garners Ferry Rd, Columbia, SC 29209-2110
Region: United States > South Carolina > Columbia
Price Range: $145 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbia-Fort Jackson 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel And Suites Columbia-Fort Jackson
Holiday Inn Columbia
Holiday Inn Express Columbia
Columbia Holiday Inn
Hotel Style:
#19 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Columbia-Fort Jackson staff and other travellers.
1 question
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Tobaccoville, North Carolina

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Questions? Get answers from Holiday Inn Express Hotel & Suites Columbia-Fort Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the elevator is quieter”
 of 5 bubbles GFmomx5, 4 Jan 2017 | Read review
“Odd numbered rooms face away from interstate.”
 of 5 bubbles gs32794, 27 Nov 2016 | Read review
“Jacuzzi suite was huge!”
 of 5 bubbles eRiCaCaMpBeLL, 3 Nov 2016 | Read review
“Very nice place”
 of 5 bubbles vanessalanier, 25 Jul 2016 | Read review
“We always ask for a room away from the elevators.”
 of 5 bubbles mtoast50, 19 Apr 2016 | Read review
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