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Extended Stay America - Columbia - West

89 reviews
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Traveller (12)
Room & Suite (9)
Dining (1)
Overview
  • Excellent17%
  • Very good15%
  • Average5%
  • Poor15%
  • Terrible48%
Travellers talk about
“zoo”(6 reviews)
“cleanliness”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (89)Write a Review
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11 - 15 of 89 reviews
Reviewed 30 October 2017

I drove 5 hours from Jacksonville, FL to Columbia and choose this hotel because it was next door to where I had a business conference in the morning. Upon arriving, I checked in, then went to eat dinner and then returned to my room to...More

Thank Chris G
Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 5 November 2017

Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for any "unwanted visitors" in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future...More

Reviewed 27 October 2017

If you are passing through Columbia for a short time or staying a little longer as you transition, this is the place for you. The staff is very helpful and courteous...clean and conveniently let locatedMore

Review collected in partnership with Extended Stay
Thank courtneyw926
Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 28 October 2017

It was a pleasure to have you as our guest Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Reviews such as yours mean a lot! We...More

Reviewed 12 October 2017

Where do I begin! We stayed a week here. We never did get a breakfast. They told us that we would get muffins, granola bars and and instant oatmeal. This morning they had nothing to offer. Every day they said they got marked out. Really,...More

Thank Teresa W
Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 13 October 2017

Teresa, thank you for your stay at Extended Stay America and for taking the time to review our hotel. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making...More

Reviewed 16 August 2017

So I was about to book a reservation on Priceline for two nights (August 16-18, 2017) and called to see if I could get a specific room. The girl tells me that they aren't booking any reservations after 8/17 because of the eclipse!!!??? WTH? What...More

Thank chloedancer
Response from 00esa, General Manager at Extended Stay America - Columbia - WestResponded 17 August 2017

Please accept my apologies for the inconvenience you experienced while making your reservation. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the standards you should always expect from us. Your feedback is important and will...More

Reviewed 15 August 2017

In the event that you decide to stay at this hotel please stop by Wal-Mart (within walking distance from this location) and get some roach spray. The room had a light damp moldy smell, several of the lamps did not work, the bathroom was not...More

Thank 824MrsH
Response from 00esa, General Manager at Extended Stay America - Columbia - WestResponded 16 August 2017

Thank you for your candid evaluation. We are sorry we failed to provide you the clean and comfortable suite. What you encountered should not have happened as we have regular treatments from a professional service to ward off the type of unwanted visitors you mentioned. Thank you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$54 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$54 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (9)
Dining (1)
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Room Tips
"Yes, stay at a different hotel :D"
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"stay away from this hotel or any hotel that needs to have the curtains open and lights on in the room prior..."
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"Don't stay here"
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"They're all bad."
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