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Went to check in to our room and did an inspection after reading the comments. Found roaches in the air conditioner, dirty underwear behind the dresser, and anal lube under the bed. Needless to say, we went and got our money back.
Friendly service at the desk, nice sized clean rooms. safe location. Didn't see alot of strange activity at night, very peaceful place to stay. Complimentary breakfast is also nice. Grab and go style 😊More
Response from Manager_11525, Manager at Extended Stay America - Columbia - WestResponded 28 June 2016
I appreciate you posting a review of our hotel. I am glad that you enjoyed your spacious room and our friendly staff during your visit with us. As well, I'm glad that you found our hotel to be peaceful and safe. I will certainly share...More
You get what you pay for. Great location and safe. Poor signage makes it hard to find hotel and lobby. Room was big and clean, bed was comfortable, water was hot, kitchen a plus, customer service amazing. There is a train nearby that goes by...More
Thank Jenny V
Response from Manager_11525, Manager at Extended Stay America - Columbia - WestResponded 22 June 2016
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our grab-and-go breakfast was not up to par. I will be discussing with our maintenance engineer about...More
when we arrive in the night I thought it didn't look so bad... the clerk was ok but not very professional, then the room was BAD - the A/C was put on HIGH and still could cool the room... we kept hoping that it would...More
Response from Manager_11525, General Manager at Extended Stay America - Columbia - WestResponded 8 June 2016
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the room conditions you experienced is entirely unacceptable and regrettable. Please be aware that dishware is provided upon request and it is most unfortunate that...More
Was moved here after the nightmare at the one at 5430 Stoneridge to be given a room with roaches crawling up the wall. Went back to the office, in which the manager was very helpful in giving me a master key to find a good...More
Thank Tameca M
Response from Manager_11525, General Manager at Extended Stay America - Columbia - WestResponded 24 May 2016
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with...More
US$56 - US$95 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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