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TownePlace Suites Columbia Southeast/Fort Jackson

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250 E Exchange Blvd, Columbia, SC 29209-2172
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About

#9 of 105 hotels in Columbia
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Spa
BBQ facilities
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish
Hotel links
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497Reviews5Q+A100Room tips
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Amplified Voice T wrote a review 2 Nov
On Sunday June 26th I arrive for the first time in my life to South Carolina and I was greeted at the front desk with the best customer service. It did not stop there my entire 10 weeks in this "HOME" I was treated with outstanding care. They became my extended family. Making sure when I arrived, I knew about the local area, including food, shopping, free activities as well. I looked forward to the cleaning of my room; each time it was done with TLC. The fresh smell of a clean space was helpful after arriving back. They were able to make accommodations when I left my don’t not disturb sign on my accident on my cleaning days. When I went on vacation I was Coming down daily was a plus as I was always asked how my night was and the daily commute and or activities. Spending time at the pool, doing meditations on the lawn chairs was a highlight of my stay as well. My grandson enjoyed his ability to have a basketball court access daily, which he would spend time playing until it closed. They even got new balls in the middle of the summer. It was helpful to see the weather for week and learning how the Midlands temperature could change at the drop of the dime. Breakfast was family fun with the staff. Different combinations of foods daily was something to look forward to as well as engaging with the staff. It was well kept cleaned area. The outside maintenance of the place was great as well. Arriving daily to the location, I was often offered assistance with bringing items inside as well making inquiring if I had needs in between room cleaning. I was frequently reminded of the other cooking items located behind the desk and the grill outside. They would often remind us of the available board games onsite as well. It was emotional to say goodbye on September 10th. It was as if the family I grew to love I was leaving them behind. The care of my room, breakfast, the care of the lobby and outside recreational, laundry room, exercise room, and pool were always maintained. Each and every person from front desk staff / breakfast staff, housekeeping, maintenance, and the three Managers ensured that me and my grandson’s relocation to the South was the best experience. Ms. Tammie
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 2 weeks ago
Ms Tammie, It means so much to see the impact our team was able to make during you time with us. Relocating can be a hassle and we're delighted to see that we were able to make this stay such a phenomenal experience for you! It was an absolute pleasure getting to know you and share a smile at every interaction. When the time came for you to move out it was like losing family for us as well. We hope that you have settled comfortably and are enjoying your new place. Remember, our doors are always open for you! -TPS Columbia SE Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dwiyana H wrote a review Apr 2022
2 contributions
Hotel's Favourite
I searched all around Columbia to find the perfect venue to host my daughter's Sweet 16 Birthday Celebration, and found a jewel at TownePlace Suites (Marriott)! It is a beautiful location that has the perfect setup. I was able to rent the conference room to decorate and host our guests. The space is lovely! We didn't have to add much to the room to decorate, because it is such a nice place. It even has it's own entrance so we didn't have to worry about our guests disturbing the lobby area coming in and out. The grill and pool area have the perfect ambiance with a firepit perfectly placed in the center of it all. We utilized that space as well. The staff was super accommodating and friendly. They made sure all of our hotel rooms were close together. The rooms were great! We were even able to move the leftover party food and treats to the room that my daughter and her best friends were staying in to recreate a similar setup so they could continue to enjoy themselves after all the guests were gone. The suites are spacious and the table in the room had just enough space to create a late night treat table for them. We even enjoyed breakfast the next morning. I would not change a thing about this location. I would absolutely recommend TownePlace Suites Columbia Southeast/Fort Jackson and will be back to use this location again for our next special event!! - Dwiyana
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 13 Apr 2022
Dear Dwiyana H, Words cannot express how much we appreciate you sharing your recent experience with us! It was a pleasure helping you celebrate your daughter's birthday and we are delighted to see that everyone so enjoyed their stay. We look forward to any future opportunity to be of service to you and yours. Yours in service, Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karla R wrote a review May 2022
1 contribution
Great staff. They were all so kind and accommodating. Joseph thank you for helping me out with the laundry issue! TripAdvisor sucks because they’re making me write a 200 word essay before they’re allowed to post this!
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 29 May 2022
Hi W1519PYkarlar, Thank you so much for sharing with us your experience during a recent stay. While I am sorry there was an issue at all with the laundry machine, I am delighted we were able to come up with such a simple fix to get you taken care of. We appreciate you choosing to stay with us and look forward to any future opportunity to be of service!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Billy R wrote a review Apr 2022
1 contribution
I have stayed at this property several times over the last few months and wanted to thank them for the excellent service and hospitality. All of the staff is friendly, and very helpful. The property is always clean, and great condition. I would like to especially like to thank Franklin, the front desk manager. It seemed every time I needed assistance he was there to help. He is very professional, and dedicated to assisting in anyway he can. Recommend you guys give him a raise and hold on to him. Thanks Franklin and staff.. see you next time. Billy
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 29 May 2022
Hi billyrC6172UY, Thank you so much for your kind words and especially for recognizing Franklin specifically. We love it when one of our associates is able to make such an impact on our guests' stays and he was absolutely thrilled when he read this review. We truly appreciate the opportunity to take care of you and look forward to the next opportunity!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George D wrote a review Apr 2022
Cleveland, Ohio243 contributions59 helpful votes
A Marriott lover for life, this TownePlace Suites did nothing to impress. Regarding the people, check in was OK, but I literally had to tell the person at the desk I was a Marriott member. They did do a nice job on the chat before we got there and had extra pillows in the room. Room was clean. But the breakfast was a disaster. They were out of everything. And when I say everything, I mean everything. No eggs, cereals, jelly, peanut butter, etc. etc. etc. Was very embarrassing.
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Date of stay: April 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 13 Apr 2022
Hi George D, I am very sorry to see you had such a poor experience at our property recently. We did have an unexpected situation with our parking lot lights a few days ago. I am happy to say that our maintenance team was on property through the duration to ensure the safety and comfort of our guests and an emergency technician had the issue resolved that night. While we cannot always prevent these types of challenges, we are committed to addressing them as quickly as possible. I am glad to see our team was able to address your pre-arrival requests properly and our extra cleaning precautions delivered upon our promise and your expectations there. My Front Office Manager will be following up regarding the failure to recognize your status at check in as should be done with all Marriott Rewards members. As you may have seen at other hotels recently, all of Marriott's Classic Select Brands are transitioning to a new style of breakfast offering with certain items being removed and replaced by other, higher quality items. We are working diligently to navigate supply challenges and offer the best possible offering for our guests. We share your frustrations when these efforts fail to meet our mutual expectations and are continuing to seek new ways to locate reliable supplies. If you would like to speak in more detail regarding your stay, please feel free to reach out to me directly. We appreciate you staying with us and look forward to regaining your trust in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
700jan wrote a review Apr 2022
Michigan46 contributions13 helpful votes
Stay at Marriott’s all the time and this one was below standards. Outside of building looks great and enjoyed the fire pit but the inside is VERY dated and small rooms!! I used a suite award to get an upgrade to a two bedroom and it was sooooo small. Only 1 small bath. Breakfast was a C- Staff was friendly for what they had to work with.
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Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 13 Apr 2022
Hi 700Jan, I would love to speak with you about your recent visit, as this seems a substantial deviation from what many guests say about their stays with us. For a Marriott Rewards member to be dissatisfied with the use of a suite night rewards stay is something I would very much like to make right for you if possible. I am glad to see you enjoyed the fire pit and patio area, and that your staff interaction was pleasant. While we have had many challenges with breakfast supply recently, we do everything in our power to provide the best possible experience for everyone who enters our doors. We are committed to regaining your trust in the future and I look forward to speaking with you soon. Yours in service, Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jimmy M wrote a review Dec 2021
1 contribution
I have been staying with Towne Place Suites for 1.5 months so far. I will be here at least another month or two. Every single employee from Joseph the GM to Erika the morning breakfast service attendant is AWESOME!!! This includes Franklin, Brittany, Kim, Shakim and the unnamed countless others who worked tirelessly to make sure my stay is pleasurable, comfortable and CLEAN. Every single time I needed help either with a malfunctioning shower to a billing issue, these folks were on it! I will recommend Towne Place to anyone coming to South Carolina looking for a great hotel at very reasonable prices. The rooms are spacious and full of amenities. Great job all!!
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Date of stay: November 2021
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: I only stayed in 2 different rooms and both were equally comfortable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 10 Dec 2021
Hi N4922FQjimmym, Words cannot express how happy your remarks have made our team. Even before I was able to share it with some of the associates, they were talking about your review among themselves. It has been an absolute pleasure taking care of you and we look forward to serving as long as you will allow us. As always, be sure to let us know if there is anything we can do to improve upon your stay. Yours in Service, Joseph & The TPS Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon M wrote a review Oct 2021
1 contribution
We spend a lot of time on the road and this hotel stands out as one of the best. Erica and all the staff do a wonderful job. She and the other lady whose name I did not get both go above and beyond serving breakfast! Give them a raise! Would stay here again whenever I’m in the area and highly recommend!
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Date of stay: October 2021
Value
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 28 Oct 2021
Dear X1644PKjonm, Thank you so much for taking the time to let us know about your experience with us! I will be sure to let Erica and Fran know that their efforts made such a positive impact on your stay. We sincerely appreciate you choosing to stay with us, and we will look forward to any future opportunity. Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndyB5542 wrote a review Oct 2021
Minneapolis, Minnesota3801 contributions375 helpful votes
We stayed in the TownPlace suites for a night while in Columbia. The hotel was comfortable and our room was quite. The beds were awesome, we had a two bedroom unit. The carpet was loose in spots. The coffee maker was terrible. The shower curtain rod was falling off the wall. The breakfast was ok. But the staff was wonderful.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 28 Oct 2021
Hi AndyB5542, Thanks so much for letting us know about your experience. I am glad to see that you found your room to be comfortable and that the breakfast service had such a positive impact on your stay. I have already spoken with my engineering team regarding your comments about the room condition, and we are working to address your concerns. We appreciate you taking the time to help us improve our property to better serve our guests! If I may be of any continued assistance, please let me know!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larryope wrote a review Sep 2021
Darnestown, Maryland50 contributions69 helpful votes
Review: My wife and I traveled to Columbia for U of SC Parent's Weekend and a football game. The hotel is located about 10 min. from campus and downtown and is also convenient to Ft. Jackson. The hotel is also near restaurants and shopping. Parking is plentiful, and the lot is well lit and has space for larger vehicles and work trucks. Walking in, we were greeted with a big smile and warm welcome. The lobby and breakfast area were very clean. The outdoor spaces are also very nice with a good size pool, tables and chairs, grills and a basketball court. The room was typical for a Townplace, again being clean with plenty of space to hang and store clothes. The only odd thing was that there was no mirror outside of the bathroom, making getting ready at the same time a bit inconvenient. For a solo traveler, or a contractor on a longer stay, this place would be ideal.
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Date of stay: September 2021
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Service
Sleep Quality
Room Tip: Rooms facing the pool may be noisier due to highway proximity.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Stewart, General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded 10 Dec 2021
Hi Larryope, Thanks for letting us know about your stay! I am delighted to see that you enjoyed your experience while visiting Columbia and I truly appreciate your outstanding review of the property and amenities. I appreciate your comment about the mirrors and will look into something like a portable option that we can provide upon request. If there is anything more we can do to improve your next stay, please let us know. We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$125 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites by marriott columbia se/fort jackson hotel columbia, towneplace suites columbia
LOCATION
United StatesSouth CarolinaColumbia
NUMBER OF ROOMS
91
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TOWNEPLACE SUITES COLUMBIA SOUTHEAST/FORT JACKSON: UPDATED 2022 Hotel Reviews, Price Comparison and 157 Photos (SC) - Tripadvisor

Frequently Asked Questions about TownePlace Suites Columbia Southeast/Fort Jackson
Which popular attractions are close to TownePlace Suites Columbia Southeast/Fort Jackson?
Nearby attractions include Adrenaline (0.7 km) and Thrash The Smash Room (0.9 km).
What are some of the property amenities at TownePlace Suites Columbia Southeast/Fort Jackson?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at TownePlace Suites Columbia Southeast/Fort Jackson?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites Columbia Southeast/Fort Jackson?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at TownePlace Suites Columbia Southeast/Fort Jackson?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites Columbia Southeast/Fort Jackson?
Conveniently located restaurants include Chick-fil-A, Big T's Bar-B-Que, and Taco Time.
Are there opportunities to exercise at TownePlace Suites Columbia Southeast/Fort Jackson?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at TownePlace Suites Columbia Southeast/Fort Jackson?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Columbia Southeast/Fort Jackson?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites Columbia Southeast/Fort Jackson offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at TownePlace Suites Columbia Southeast/Fort Jackson?
The staff speaks multiple languages, including English and Spanish.