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All reviewsbusiness centerfort jacksonfitness centeroff the highwayfitness roomcalled the front deskcommon areasclean hotelbed was comfortablewould definitely stay here againbusiness tripcomplimentary breakfaststaff was friendlynotchloungemaintenancepillows
I’m a diamond elite with Hilton brands, but I had some expiring IHG points to use, so I decided to look into booking a Holiday Inn. It turned out that I didn’t have quite enough points, but their regular rates were far better than anything...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites - NorthResponded 8 March 2016
Thank you for taking the time to review our property. I am pleased to note that you found our room accommodations spacious, decent and of good value. It is our goal to consistently ensure our facilities and service are superior and we strive...More
The good: Good location, really nice staff and priced right.
The bad: old rooms, not in the best upkeep and paperthin walls. It sufficed but wouldn't stay there again.
Once again, why do hotels spend vast amounts on the lobby and outside and let the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites - NorthResponded 5 March 2016
Thank you for submitting your review of our hotel. I appreciate your positive feedback about the good location, value and wonderful staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value,...More
I arrived to check in and the front desk clerk was unable to find the reservation. After giving her the confirmation number she informed me that my reservation had been canceled due to a problem with my credit card. She asked me if my number...More
Thank Veronica M
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites - NorthResponded 4 March 2016
Dear Veronica M,
Thank you for taking the time to share your feedback regarding our hotel. It is regrettable to learn about your experience. I sincerely apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel...More
I like two queen size bed rooms. The room was clean and bathroom was spacious.
Breakfast was included.
First time staying at this location. A view of the roof from 3rd floor window. If possible, request a room with a view of the city. Waffle...More
I never through I would ever wake up and find large bed bugs in the bed with me. They were in my suite at the 77 two-knotch hotel location in Columbia SC. the front desk the night auditor Randy wasn't very concerned about my finding....More