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Holiday Inn Express & Suites Columbia Downtown

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204 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Columbia Downtown
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Showing 200: English reviews
North Augusta, South Carolina
Reviewed 16 July 2015

I have stayed at this hotel twice and I love it!!! Hotel staff was always friendly and the rooms were ALWAYS clean! Those king beds were soooo amazing and those blackout curtains were wonderful as we stayed on the east side of the hotel. I pay attention to bathrooms mostly and I honestly don't have a bad thing to say....

Thank WhitneyJusMe11
Hiex C, Front Office Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

Thank you very much for taking the time out of your busy day to write us a review! We are so very happy that you loved your stay, that you just loved our comfy king size beds and the black out curtains in the room! We are also very pleased to hear that our housekeeping staff is doing an outstanding...

Reviewed 11 July 2015 via mobile

This hotel was actually fabulous. They were very efficient and friendly. Whenever we had a problem they addressed the issue right away. When my friend went down to the gym and there was no AC we made them aware and by the next day it was fixed. My only problem was and this isn't a big thing was bananas. I...

Thank JenniferWendy
Hiex C, Front Office Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

We are overjoyed to hear of the outstanding customer service that you received during stay when you had an issue came up, that it was addressed and fixed immediately. We do apologize about having run out of bananas during your stay. Rest assured, we have a new produce provider since then, and we have not had this issue since. We...

Augusta, Georgia
Reviewed 1 July 2015 via mobile

Our room was so clean, me & my fiancé thought this hotel was recently built. There is a short drive to the downtown area near Jillian's and Wet Willies. ..(a little over a mile)...about 4 'country' blocks, (not city blocks) aka.... too far to walk. The staff was great & the free breakfast buffet was great!!

2Thank Melissa A
The Villages, Florida
Reviewed 1 July 2015

We stayed the night at this property to be in close proximity to the Colonial Life Arena for the Paul McCartney Concert. We were not alone, as we ran into several other guests who were staying for the same reason. The rooms were excellent and the common areas were well maintained. The place was impeccably clean. We also enjoyed the...

4Thank SteveBressi
Seabrook, Texas, United States
Reviewed 16 June 2015

We were visiting the University of South Carolina and this hotel was very close. It was clean. The beds and pillows were comfortable. There was an excellent breakfast selection. The staff was very nice. The only negative was the a/c. It had to be turned down really low to keep it cool in the room and then it would get...

Thank Johnnie H
Carrollton, Texas
Reviewed 28 May 2015

I would like to acknowledge the outstanding custoner care provided by the Staff at this facility. I travel weekly between Dfw and Columbia dking consulting work. I have choices on where I stay and am not limited to Holiday Inn Express. I have however chosen this Chain in this City because of its Customer Care. The Clerks are exceptional from...

1Thank Craig T
Denver, CO
Reviewed 27 May 2015

This chain hotel offers what it advertises, for the most part. The breakfast buffet was good. The location is in walking distance of many downtown or university venues. Downside - the walls are quite thin and we were awakened by a television in the next room at one in the morning.

1Thank Ellen D
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

Dear Ellen D, We appreciate your feedback regarding our property. It was nice to know that you liked our location and that you were satisfied with our offered breakfast. On the other hand, I am sorry that due to insufficient soundproofing your stay was negatively affected. Once again thank you for your feedback which will help us improve our services....

Reviewed 26 May 2015 via mobile

I am one of 2 reservations today and its been made apparent the manager is ashamed there are not more guest tonight. I am a repeat guest and I could care less about my points now. I will NEVER stay at a Holiday Inn again. In fact on Memorial Day its a time to remember those whom have passed serving...

1Thank Shankshaw
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

Dear Shankshaw, Thank you for being an IHG Rewards Club Member and for taking the time to share your comments. We are very pleased to know that you had an effortless check in experience and glad you found our rooms clean. On the other hand, we are sorry for this unfortunate event with regards to your IHG Rewards Club points...

Reviewed 17 May 2015 via mobile

Exactly as advertised. Friendly staff, clean room, good breakfast that included gluten free options, good value, and great service. We were extremely happy with the quality of hotel for the money that we paid and would happily stay again next time we're in Columbia.

Thank Taylor K
Charlotte, North Carolina
Reviewed 30 April 2015

The entire staff went above and beyond from the time I book the hotel, during my visit, and at check out. I've been traveled for business for over ten years and is the best customer service and stay I've ever had. They are the best!

Thank Shedrick24

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Historic District of Downtown Columbia, SC and just minutes away from USC, Finley Park, and Columbia Metropolitan Civic Center. We offer free hot breakfast, free wired and wireless high speed internet, manager reception Mon - Thurs, free local calls, and 32 inch HDTV's in every room! Whether here on business or leisure, Holiday Inn Express & Suites Columbia has what you are looking for. ... more   less 

Additional Information about Holiday Inn Express & Suites Columbia Downtown

Address: 501 Taylor St, Columbia, SC 29201-2738
Region: United States > South Carolina > Columbia
Price Range: $179 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Columbia Downtown 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Columbia Downtown
Holiday Inn Express & Suites Columbia Downtown Hotel Columbia
Comfort Suites Columbia
Columbia Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Columbia Downtown staff and other travellers.
2 questions
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Lexington, Kentucky

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Questions? Get answers from Holiday Inn Express & Suites Columbia Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid front entrance facing rooms as there is a trainline and the parking lights glare towards the room.”
862nikhilp, 30 Jan 2017 | Read review
“Request a room facing parking lot, not the busy highway.”
RudyPumpkin, 9 Oct 2016 | Read review
“The elevators and vending are at one end of a long hall. Try to get a room in the smaller digits for added convenience.”
neasep, 21 Aug 2016 | Read review
“Get a room facing away from the parking lot lights. They are really bright!”
993hectorf, 23 Apr 2016 | Read review
“We stayed on the parking lot side. Odd numbers.”
MrsPierce2U, 14 Mar 2016 | Read review
5 of 5