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Homewood Suites by Hilton Columbia

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#12 of 94 Hotels in Columbia
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Homewood Suites by Hilton Columbia
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586 Reviews from our TripAdvisor Community

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Showing 585: English reviews
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Columbia, South Carolina
Reviewed 3 days ago NEW

Roaches everywhere when you turn on the lights. Rooms are smoking, furniture in entry is filthy, elevators need painting, kitchens in rooms not stocked well, Air wasn't that great. Entire place smells not clean

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank pamelamH2711LL
Management response:

Thank you for your feedback of your recent stay with us. I am very sorry to hear that you were unhappy with the cleanliness of your suite. It is our goal to exceed the expectations of our guests. I am working with our housekeeping staff to prevent this from happening in the future. I hope that if your travels bring...

HOTEL’S FAVOURITE REVIEW
Reviewed 10 February 2017 via mobile

Good, clean hotel with comfy rooms, beds and breakfast. Unplanned stop on road trip and was very satisfied with hotel. Friendly helpful staff. All in all exactly what we should always get at a hotel. Unexpected nice stop.

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Helpful?
Thank Cris T
About Hotel's Favourite Review
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review

Thank you so much for taking the time to post! I am very happy to hear we made your stop a pleasure. Our goal is to make everyone feel like they are visiting friends. We appreciate your review, and look forward to welcoming you back.

Coastal South Carolina, South Carolina
Reviewed 1 week ago

Horrible experience. They did Not Honor there Guarantee of a clean room. On the last day, we were being rushed out before breakfast was over. Felt like we weren't wanted as of they were in a hurry to get rid of us.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank betsyp733
Swainsboro, Georgia
Reviewed 2 weeks ago via mobile

Stayed here to go to the zoo. Was about 1/2 mile from zoo entrance which was perfect. Clean hotel, good breakfast, friendly staff. Take your own pillow, theirs are very flat. Other than that it was nice stay.

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Helpful?
Thank Margie2437
Management response:

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We are in the process of replacing all of our pillows. We hope to welcome you back again soon! Sincerely, Gary Fultz Assistant General Manager Homewood Suites by Hilton of Columbia, SC. gary.fultz@hilton.com 803-239-4663

Birmingham, United States
Reviewed 2 weeks ago

The hotel was overall okay. The housekeeping staff needs to do thorough cleaning after a customer checks in and every so often dust, sweep, vacuum, and mop. The kitchen staff was nice, friendly and accommodating. The front desk staff was polite as well. The hotel is not bad it just needs some TLC and a few renovations/upgrade to get back...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Vonderia Y
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review

Hello Vonderia, Thank you for your post. I am glad you found our staff to be friendly and accommodating. I will also be sure to check with the housekeeping staff to ensure that they detail the room, especially since pollen season has hit us early and hard. I am so sorry the room was less than perfect. We are in...

Charlotte, United States
Reviewed 2 weeks ago

Poor communication from hotel staff regarding early check-in. Room was in dirty condition and overrun with stink bugs. Appliances were crammed into the kitchen and were unable to function properly in the given space. Fitness facility was very small and also dirty.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank matthewcO4998TY
Management response:

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback and we hope...

NC
Reviewed 2 weeks ago

We stayed at this location for one night on 3/3/17. We were in Columbia to attend our grandson's basketball 5A state championship at the Colonial Life Arena (they won!). The hotel is situated between two car dealerships. No other hotels in the vicinity, which we thought was odd. But the location was within a short drive to the arena. And...

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Helpful?
Thank CarolinaGirl19
Management response:

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We hope to welcome you back again soon! Sincerely, Gary Fultz Assistant General Manager Homewood Suites by Hilton of Columbia, SC. gary.fultz@hilton.com 803-239-4663

Reviewed 2 weeks ago via mobile

Spacious rooms, decent pool & hot tub. Great continental breakfast and very friendly staff. Only complaint would be is that it is noisy due to highway traffic and building not close to being sound proof.

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Helpful?
Thank bcisna13
Management response:

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We hope to welcome you back again soon! Sincerely, Gary Fultz Assistant General Manager Homewood Suites by Hilton of Columbia, SC. gary.fultz@hilton.com 803-239-4663

Pensacola, Florida
Reviewed 2 weeks ago

Clean, modern, great beds and very convenient to USC. Also convenient to plenty of places to eat. We stay here when picking up and dropping off our student at USC. Everyone on staff is very helpful and kind. Hotel has everything we need and we are very comfortable staying here. We will be back!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank map0814
Management response:

I wanted to say thanks for your recent stay here at our hotel! We hope to welcome you back again soon! Sincerely, Haleigh Zimmerman Guest Services Manager Homewood Suites by Hilton of Columbia haleighzimmerman.hilton@gmail.com 803-239-4663

Brookfield, Wisconsin
Reviewed 3 weeks ago

This Homewood is a nice clean property with a good location for most business in Columbia being only a few minutes from downtown or the campus. Nice price point for all of the features you have. Good kitchen, nice breakfast. Internet was super slow.

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Helpful?
Thank Cruzmann
Becca S, General Manager at Homewood Suites by Hilton Columbia, responded to this review

Thank you for your review! your feedback certainly helps us to focus on providing the best customer service. I will definitely check into the internet issue and resolve it. I am very glad for you to note how clean our hotel is. Plus, our proximity to I-26, I-20 and I-77 does make an ideal spot to get you where you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our gorgeous Homewood Suites by Hilton® Columbia hotel is located just three miles from downtown Columbia and exciting local attractions. Whether you’re in town for business or leisure, we offer easy access to major interstate highways and a central location for guests needing a short term or extended stay Columbia hotel. We welcome you to enjoy the opportunity to visit some of the biggest attractions the area has to offer. Whether you'll be in Columbia for a long stay or a shorter visit, hotel guests can choose from an all-inclusive studio suite or one of our two-room hotel suites which feature separate living and sleeping areas. You'll easily be able to spend your time in Columbia hotel working, relaxing or entertaining. ... more   less 

Additional Information about Homewood Suites by Hilton Columbia

Address: 230 Greystone Blvd, Columbia, SC 29210-8005
Region: United States > South Carolina > Columbia
Price Range: $168 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Columbia 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Homewood Suites Columbia Hotel Columbia
Homewood Columbia
Columbia Homewood Suites
Hotel Style:
#5 Business Hotel in Columbia
#8 Family Hotel in Columbia
#9 Romantic Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Columbia staff and other travellers.
8 questions
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Chesterfield, Missouri
8 months ago
Maryland
over a year ago
Silsbee, Texas
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Columbia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Rooms are fantastic”
 of 5 bubbles kimberlysM3319VI, 19 Jan 2017 | Read review
“We just let them pick a room and it was fine. We were on the second level on the front of the hotel and it was very quiet.”
 of 5 bubbles teknoge3k, 7 Jun 2016 | Read review
“Be aware that although the website advertises queen beds they are really doubles.”
 of 5 bubbles ILoveYellowstone, 25 Mar 2016 | Read review
“High floor away from the elevator”
 of 5 bubbles Rlath82, 14 Sep 2015 | Read review
“Choose either end side , to be close to elevators. Also one side is closer to the pools.--Lower levels would be better”
 of 5 bubbles GastoniaRonnie, 5 Sep 2015 | Read review
5 of 5