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924 Senate St, Columbia, SC 29201-3158
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Traveller (196)
Room & Suite (79)
Dining (20)

About

#15 of 105 hotels in Columbia
Location
Cleanliness
Service
Value
Daily Mandatory Charge will be added to the room rate and includes: 2% destination marketing fee paid to the city of Columbia, SC The Hilton Columbia Center hotel in South Carolina is located in the center of the Columbia financial, entertainment and historic district. Close to the hotel are the University of South Carolina, South Carolina State Museum, the Columbia Riverfront Park and new technology epicenter, Innovista. Our hotel is within walking distance of the finest restaurants and nightclubs in Columbia. Shopping is conveniently located nearby in the Congaree Vista. The Hilton Columbia Center hotel boasts 222 guest rooms and suites, including 2 Presidential Suites. Each guest room features wired internet and WiFi, plus a flat-screen LCD TV. A hair dryer, iron and ironing board are standard in each room. Our hotel has a state-of-the-art business center, full-service bar, fine dining restaurant, room service, heated outdoor saltwater pool, meeting space and valet parking.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1221Reviews4Q+A100Room tips
Traveller rating
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SixpackDC wrote a review Nov 2022
Washington DC, District of Columbia278 contributions157 helpful votes
This property is on the edge of USC campus. There are many nice restaurants and bars around the hotel. The self-parking facility is located next to the hotel and is convenient. Gym was adequate...the pool area looked nice. There is a Ruth's Chris Steak House prominently located in the lobby. I would consider staying here again.
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Date of stay: November 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brian S wrote a review Jun 2021
Cincinnati, Ohio62 contributions5 helpful votes
Hotel's Favourite
Staff is friendly, facility is clean, couldn't ask for anything more. 3rd time I've stayed here wouldn't stay anywhere else in the area. The "breakfast" leaves a little to be desired but with COVID a lot of things have changed and I'm sure that will improve.
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Date of stay: June 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Amy B, Guest Services / Front Office at Hilton Columbia Center
Responded 24 Jun 2021
Dear Valued Traveler, Thank you so much for the 5 star rating and positive feedback. I am happy to hear that you enjoyed your overall stay with us. We appreciate your understanding and have been working with the restaurant making many changes to our breakfast in the last few months. We hope to continue to add more options to our breakfast buffet to meet and exceed the expectations of our wonderful guests. We hope to see you again soon. Be safe in your travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gatorRPH1990 wrote a review Oct 2022
Ormond Beach, Florida387 contributions122 helpful votes
Very nice hotel. Front desk staff was very helpful and friendly. Parking was convenient. Rooms were very clean and comfortable. Only possible negative was the AC had a very loud fan. It was constant like white noise so I liked it. Ruth Chris is the on-site restaurant with very high prices but there are many restaurants nearby.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Justin D, General Manager at Hilton Columbia Center
Responded 3 weeks ago
Thank you for taking the time to share your experience with us. We are committed to providing a consistently great experience. This includes convenient parking, clean and comfortable rooms, and friendly staff. While we have a robust preventative maintenance program in place, it seems as though we have some opportunity to improve. We hope you choose us in the future so that we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jajacob wrote a review Sep 2022
Philadelphia, Pennsylvania33 contributions98 helpful votes
Staying in room 312. Bed side table drawer not cleaned, dead spider in. The study desk chair dirty, hair of previous users. Bed linen and towels set up in a hurry and improperly. Bed sheets wrinkled. The hotel lobby ambience is good. Breakfast was an experience - thought breakfast was included and served myself. A lady came and told me that she had not checked me in for breakfast. Nobody was there to check me in. She said breakfast was not included in my room rate and so I had to leave the plate. I called from room for room service and she did not know if that could be done. So, I came down again to pick up breakfast and when I asked for omlette she said it was 9;27 am and breakfast closes at 9:30 and she cannot give omlette. I asked for coffee and they did not have coffee. But charged $16.45 for breakfast. May be the hotel needs some to do some training here.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Justin D, General Manager at Hilton Columbia Center
Responded 3 weeks ago
Thank you for your detailed review. Please accept our apologies for your experience with us. We are fully committed to providing a clean and comfortable stay, and it seems as though we fell below our own standards. While our restaurant is independently managed, we depend on a relationship with a shared goal of exceeding customer service. We will be sure to analyze our breakfast operations in order to avoid guest experiences such as yours.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HPR wrote a review Sep 2022
USA18 contributions8 helpful votes
My family and I have been staying at the Hilton Columbia Center multiple times per year over the last ten years plus. The location is excellent for events at USC and plenty of good dining choices in walking distance. On a previous stay we had an unfortunate experience with a front desk employee that was quickly made right by management which was very much appreciated. Our last stay on September 10th the hotel and surrounding businesses were very busy with a active weekend of events in Columbia. Two areas of the Hilton that very much impressed during our stay. The front desk representative Eric was very helpful, customer focused and a first class representative of this Hilton hotel. Secondly the valet service appeared to be short staffed when we checked in, however they were and always have been one of the best at handling cars and being focused on service. In summary a very good hotel and those Hilton employees and services we came in contact did not disappoint.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Justin D, General Manager at Hilton Columbia Center
Responded 3 weeks ago
Thank you for your continued loyalty to the Hilton Columbia Center. We know you have several choices in Columbia, and are always thrilled when a guest has such a long history of staying with us. Our location certainly allows our guests to take advantage of surrounding food and entertainment options. I'm sure your family appreciates the options. We'll be sure to pass your review along to Eric, as he truly is a special member of our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura J wrote a review Sep 2022
2 contributions1 helpful vote
I stayed here recently for a convention I attended with a friend of mine. We both had a great time. The location of the hotel made it very easy to walk to and from the event at the convention center. We stayed two nights. When we checked into our room, we were very pleased by the room size and cleanliness. We did have to call down to the front desk to request a microwave. That took some time to arrive, but it did eventually come we were very grateful. The staff member who helped us was very professional. I wish that I could say the same about one of the staff member at the front desk. They seemed overwhelmed and unhappy from the time we arrived to the time we checked out. Im not sure what happened maybe just a bad day. I will say overall the weekend was very successful and the hotel met our needs and I will stay here again for future events at the convention center.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Justin D, General Manager at Hilton Columbia Center
Responded 3 weeks ago
Thank you for taking the time to detail your experience with us. We take pride in our staff's ability to provide excellent service. It seems as though we fell short of that during your visit. Please know that your experience has been shared with the team as a training moment. We're always happy to have you back, and hope to exceed your expectations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julieta M wrote a review Sep 2022
1 contribution
One night stay . Clean room and comfortable bed. Excellent service from Julia at breakfast. Great veggie omelet. Coffee was good. Raspberries, strawberries and blackberries were a very nice surprise. Great service and food at Ruths chris steakhouse for late lunch.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Justin D, General Manager at Hilton Columbia Center
Responded 3 weeks ago
Thank you for taking the time to detail your experience with us. We are always happy to provide a "clean and comfortable" room. Ruth's Chris does a wonderful job at serving our breakfast, and it seems like you were able to experience that first hand! We hope to have you return so we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ann H wrote a review Aug 2022
1 contribution
Stayed two nights. Second night I was awakened by intermittent sounds of drilling then after about 30 minutes started to hear hammering. Called front desk and was told there is construction in the hotel (not informed of this at check in) and would I like to move to a different room. This is at 1:30 AM!! No I would not like to move! I was told no guarantee how long the noise would continue and that a supervisor would contact me in the morning but I never received any call. Thanks for a mostly sleepless night!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Justin D, General Manager at Hilton Columbia Center
Responded 2 Sep 2022
Thank you for taking the time to share your experience at our property. Please accept my apologies for the disruptive noise you experienced, as we renovate our Ruth's Chris Steak House. Please know that your experience will be shared with our team so that we may discover more proactive measures to avoid this type of experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HF wrote a review Aug 2022
1 contribution
Stayed at his Hilton property the week of August 14. In Covid-19 times, I was highly surprised to see the lack of maintenance and cleanliness. The carpets, air ducts and bathroom air fans were filled with dust. The sink and shower were clogged with hair. Requested fresh towels and toiletries multiple times and we’re never delivered so I had to go to the lobby to get them myself. Staff likely gets paid low wages so they place zero effort in ensuring their guests actually get the experience they pay for. Having stayed in Hilton properties several times, this by far was the absolute worst experience. This location is at best a 1-star hotel.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Justin D, General Manager at Hilton Columbia Center
Responded 21 Aug 2022
Thank you for providing detailed feedback about your experience. While we have a robust preventative maintenance program which includes air ducts and ventilation, it is apparent that your rooms were in need of service. Please accept my apologies for this, and for the lack of service you received when requesting amenities. We take pride in offering competitive wages for our market, and demand that our employees offer exceptional service in return. We hope that if you ever return to Columbia, we can accommodate you and exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marianne R wrote a review Aug 2022
Maitland, Florida2 contributions3 helpful votes
+1
My family booked this Hilton for a funeral nearby. This is the dirtiest Hilton we have stayed at. We expected a bit better coming from a Tru by Hilton (2 star). But cleaning is not their priority. I get itchy read eyes and sneeze so many times as soon as I step in my room. We were moved to 3 different rooms, however, they were all full of dust in the air vents/ducts. The staff was annoyed by us constantly addressing the dust issue but I had to take Claritin every day just to stay here. Save your money/points and stay at a Hilton Garden or anywhere else.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Justin D, General Manager at Hilton Columbia Center
Responded 21 Aug 2022
Thank you for your response. I am disheartened to read that our thorough cleaning standards did not meet your expectations. While our goal is to provide flawless accommodations, it is evident that we did not achieve that. In these cases, we are always happy to compensate our guests, proportionate to any service failure(s). We have addressed your experience with our team as a training opportunity, and look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$132 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton columbia hotel columbia, hilton hotel columbia, columbia hilton
LOCATION
United StatesSouth CarolinaColumbia
NUMBER OF ROOMS
222
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HILTON COLUMBIA CENTER: UPDATED 2022 Hotel Reviews, Price Comparison and 260 Photos (SC) - Tripadvisor

Frequently Asked Questions about Hilton Columbia Center
Which popular attractions are close to Hilton Columbia Center?
Nearby attractions include Craft Axe Throwing- Columbia (0.3 km), South Carolina State House (0.3 km), and Colonial Life Arena (0.4 km).
What are some of the property amenities at Hilton Columbia Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Columbia Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Columbia Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Columbia Center?
Conveniently located restaurants include Bourbon, Cola's Restaurant, and Motor Supply Co. Bistro.
Are there opportunities to exercise at Hilton Columbia Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hilton Columbia Center located near the city centre?
Yes, it is 0.1 km away from the centre of Columbia.
Are any cleaning services offered at Hilton Columbia Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Columbia Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Columbia Center?
Many travellers enjoy visiting South Carolina State House (0.3 km), Robert Mills House & Gardens (1.4 km), and Hampton-Preston Mansion and Gardens (1.4 km).
Is Hilton Columbia Center accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.