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That hotel is very filthy. The bathrooms are very nasty. I stayed there for 2 nights and I could not even shower. The towels are very dirty. No soap in the bathroom. Customer service was horrible. There is a lady named Ms. Amber, she was...More
Do not stay here they do not honor rates the rooms are booked at through 3rd party companies like Expedia, Orbitz or Trip Advisor ..Despite the horrible reviews I still decided to give this place a try ..I was checking on on 7/14 2 double...More
Response from Mitchell L, Manager at WoodSpring Suites Columbia Fort JacksonResponded 2 August 2017
I wanted to start by apologizing that there was a misunderstanding about your reservation. I will have to review the information to see what might have happened. It is unfortunate that we lost your business and you were inconvienaced by having to go to...More
I believe in giving businesses a chance to make it right. Apparently WoodSprings Suites doesn't care. My husband and I reserved a room at the Columbia Fort Jackson Hotel, I was quite frankly ready to leave immediately upon entering the room, however I did not...More
2 Thank Be B
Response from Mitchell L, Manager at WoodSpring Suites Columbia Fort JacksonResponded 3 June 2017
I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our...More
The room was dirty - floor had not been vacuumed or mopped. Dirt and grime throughout the kitchen. Bathroom was disgusting. The "free" wifi was a joke! Transmission rates never got above 5MBS and you have to pay for regular wifi service - that's a...More
2 Thank militarycharters
Response from Mitchell L, Manager at WoodSpring Suites Columbia Fort JacksonResponded 19 May 2017
Thank you for taking the time to post a review of your stay with us. I apologize that we failed in our mission to delight our guests. The condition of the room describe is unacceptable. We will be working with the team to make marked...More
Hotel was very affordable for our one night needed stay. However, this hotel offered the bare necessities. No fancy bedding, no coffee maker (unless you buy for $20), no iron, or hangers. We had to pay extra for WiFi. We had to request soap and...More
2 Thank Lindsey R
Management response:Responded 11 November 2016
I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More
US$47 - US$84 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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