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Comfort Suites Florence

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#11 of 41 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites Florence
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429 Reviews from our TripAdvisor Community

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Showing 428: English reviews
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Manahawkin, New Jersey
Reviewed 4 days ago NEW

Comfort Suites, 2120 West Lucas Street, Florence, SC "does not accept Pets" contrary to Trip Advisor. A very nice woman at this Hotel was very, very sweet in explaining the Trip Advisor error. She further advised that the Hotel Management has been working diligently trying to have Trip Advisor correct the error on the Trip Advisor site, apparently to no...

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Helpful?
1Thank wfs2946
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Wfs2946, Thank you for taking the time to complete our online survey regarding your recent interaction with our hotel. We appreciate your kind words that you shared about our staff and in helping us get the correct information out to the public. Thanks again for your feed back and we hope you enjoy safe travels.

Greensboro, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016 via mobile

The place is easy to find because of imposing it is the way it's placed on the property. The parking is way more than adequate. Even though they were very busy when we arrived, check in was a breeze. The room was really nice, two kings, a couch, chair, a desk with chair, and the other amenities we all expect....

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Helpful?
Thank Rich W
About Hotel's Favourite Review
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Rich W, Awww... thank you for saying we are a five star hotel. We so do appreciate your comments and hearing the testament on your stay. At Comfort, we believe that each and every one of our guest and their experiences are important to us. So We strive everyday to meet and exceed those expectations. Why it is always...

Ottawa, ON
Reviewed 5 days ago NEW

We stopped here on our return trip from Fort Lauderdale to Ontario after having a great stay last year. The hotel is located on a service road parallel to US 52. Coming from I-95 you must pass the hotel a little going west until the light then turn left, cross the eastbound lane of US 52 then the railroad tracks...

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Helpful?
Thank Dennis B
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Dennis, Thank you for such a heartwarming view of Comfort Suites. We do appreciate your business and the ability to take care of you year after year. This month we are actually celebrating our seventh year open so thanks for continuing to believe in our staff, our service and our hospitality. It is guest like you that make our...

Richmond, Virginia
Reviewed 6 days ago NEW

From the moment you walk into the lobby, everything looks brand new (she said it was 7 years old). It was a very easy and pleasant check-in. There was a bowl of hard candies and lemon water and a bowl for bottled water in the lobby. There is a container for recycling newspapers (good!). Oh, yes, TWO newspapers daily, a...

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Helpful?
Thank urbanguy
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Urbanguy - AWESOME!!! It is the word that comes to mind when I think of the feed back you shared on your recent experience at Comfort Suites. We try to do just what you described and provide our guest with not just a stay but an experience that they will always remember and continue to want to come back...

Shamong, New Jersey
Reviewed 1 week ago

Stayed here a few years ago and decided to stay again on the trip down to & back from FL. We had a tried several other cheaper places in the past 2 years and as the saying goes you get what you pay for. Comfort Suites is more expensive BUT the rooms are bigger, beds are better and the breakfast...

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Helpful?
Thank gdr3
Virginia Beach, Virginia
Reviewed 3 weeks ago

I give this a strong 3. Stayed here on 2 different stops. The staff both times were great, the rooms were very clean and comfortable, they had a great breakfast, and the location was spot on. So why a 3??? The bathroom had no exhaust fan (trivial), and the walls and floors are thin. You can here people above you,...

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Helpful?
1Thank 555ARIEL555
florida
Reviewed 4 weeks ago

I was very surprised how nice this hotel was. The outside of the building was very colorful and modern looking. Inside it was very clean throughout the lobby and the room was immaculate. Staff was professional and friendly. I loved the spacious and updated design of the room. We got a king size bed, couch, desk, refrigerator, microwave, and safe....

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Helpful?
Thank fltam
NC
Reviewed 22 February 2017 via mobile

This is a newer hotel, but poorly built. The walls and floors as so thin that I jumped out of bed twice during the night as I thought someone was in the room with me. I travel for my job and stay in hotels 2-3 times a week. This is the first experience I have had like this. Also, the...

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Helpful?
1Thank momofagymnast
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Momofagymnast, Thank you for sharing your recent experience at the Comfort Suites.... First, allow me to apologize to you for me being unable to speak with you... I have been sick for the last week with the Flu so if I missed having the chance to speak with you personally then I do apologize for my unintentional rudeness...indeed I...

Wytheville, Virginia
Reviewed 21 February 2017

This staff is friendly, remembers who you if you frequent a lot. The breakfast is really good, and the rooms are clean and comfortable. There is a nice workout area as well as an indoor and outdoor pool. It is very quiet, except for the train that inevitably comes at an unwelcome hour, but all hotels at this exit, which...

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Helpful?
Thank Allison P
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Allison P, AWWWW....We appreciate you and the wonderful comments you provided on the Comfort Suites hotel. We appreciate your business and the business your refer to us. It is our honor to have you as our guest and we look forward to continuing our relationship with you and your company. Thank you for being a loyal member of the...

Greensboro, NC
Reviewed 21 February 2017

Even though the hotel is 7 years old, it seems newly built. Stayed on the 4th floor, in town for a wedding. Breakfast was hot and plentiful...waffles, grits, eggs, bacon, sausage, fruit, etc... Room was clean and spacious. Everything was wonderful with the exception of the person checking us in....Lisa should really be behind the scenes , a customer service...

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Helpful?
Thank TrlyBlessed
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear TrlyBlessed, Thank you for sharing your feed back on your recent stay I am happy to know you enjoyed your stay in your suite and the amentias that were offered by the hotel. However, I apologize for the service you did not receive... we do not promote rudeness, sharpness, or unprofessional behavior of any kind. I am truly surprised...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
This State of the Art, beautifully designed, luxury hotel, off I-95 in Florence, SC has it all. We have an indoor heated pool, fitness center, business center, WiFi, Ethernet, and a complimentary hot breakfast. You won't be disappointed! We offer a decent rate, friendly staff, delicious food, wonderfully appointed Meeting Room with the latest in Audio/Visual Technology. This property is of such high quality, no wonder it was named Choice Hotels International, 2011, Rookie of the Year! ... more   less 

Additional Information about Comfort Suites Florence

Address: 2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
Region: United States > South Carolina > Florence
Price Range: $146 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Florence 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Suites Florence Hotel Florence
Hotel Style:
#5 Family Hotel in Florence
#7 Business Hotel in Florence
#8 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Florence staff and other travellers.
4 questions
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Taylors, South Carolina
over a year ago
7 months ago
4 months ago

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Questions? Get answers from Comfort Suites Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NO Pets accepted!”
 of 5 bubbles wfs2946, 26 Mar 2017 | Read review
“Ask for a south side room away from the tracks.”
 of 5 bubbles Winddancerone, 25 Mar 2017 | Read review
“Handicapp room is very spacious for your scooter or wheel chair.”
 of 5 bubbles 555ARIEL555, 3 Mar 2017 | Read review
“The top flour (4th) was very quiet.”
 of 5 bubbles LTC79, 30 Nov 2016 | Read review
“A must stay while in this area.”
 of 5 bubbles donb646, 2 Aug 2016 | Read review
5 of 5