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All reviewsfront deskindoor poolsleeping areafree breakfastother hotelsrestaurants and shoppinglots of restaurantsroom was cleannice stopconvention centerwould stay here againnext morningoatmealafter a long dayfresh fruitcookiesbreakfast bar
My family stayed at the Springhill Suites Florence on our way to the beach. The rooms are spacious, and the beds and pillows comfortable. Our rooms backed onto trees, and the large empty convention center parking lot, so it was very quiet. The best thing...More
Okay, so I went to check in, and the Front Desk Clerk stated that my credit card was supposedly declined. I thought that was weird, and handed her a total of 3 additional cards, all of which were supposedly declined. Called credit card company and...More
1 Thank Albatross Z
Response from Lee K, General Manager at SpringHill Suites FlorenceResponded 1 week ago
Please let me apologize for the delay in getting you checked in and for the issue with the phone system that caused the delay. I will not deny that the events happened as you described them. It was never my intention to make...More
This hotel was very fair in price and comfort. Location was well and felt safe. Nothing to complain about🤷🏻♀️ we all had a good nights rest and the next morning a very nice continental breakfast (included) . We would stay there again.
The WOW factor for this hotel is their amazing staff! Everyone adorned huge smiles on their inviting faces and was more that happy to assist you with any of your needs. This hotel has great curb appeal and a clean and modern lobby; however, the...More
Response from Lee K, General Manager at SpringHill Suites FlorenceResponded 3 weeks ago
Thank you for taking the time to share your experience with us. We're so glad that our staff made you feel welcomed. I'm surprised to hear you found the breakfast unappealing. Most guests give it good reviews. We are aware that the bathrooms...More
This is an older SpringHill suites than I've stayed at previously, however the standards were above and beyond! They really went all the way!! Breakfast ended at 9 however at 8:50 they were still restocking the hot food! That right there tells you a lot!...More