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Hilton Garden Inn Florence

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Traveller (76)
Room & Suite (44)
Dining (11)
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(81 reviews)
“great hotel”(43 reviews)
“room was clean”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (876)
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870 results
Traveller rating
573
199
58
19
21
Traveller type
Time of year
LanguageEnglish
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573
199
58
19
21
Show reviews that mention
All reviewsfront deskgreat hotelroom was cleansouth carolinaolive gardenstaff was very friendlysouthern hospitalityafter a long dayindoor poolcookiescivic centerlots of restaurantswould stay here againlong drivegreat stoproad tripeasy access
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1 - 5 of 870 reviews
Reviewed 5 days ago

Staff and overall cleanliness of hotel is 5 star!! It is located close to a lot of restaurants, mall and other places to be able to enjoy the city of Florence. I just booked a few more nights this upcoming week!More

Review collected in partnership with Hilton Garden Inn
Thank Frank J
Response from Rob W, Front Office Manager at Hilton Garden Inn FlorenceResponded 3 days ago

Dear frankj2262018, Thank you for taking a moment to share your experience. I am happy to hear you found the overall hotel stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your...More

Hotel's Favourite
Reviewed 25 June 2018

Ok, I have reviewed before and loved it. So, again my wife and I stayed on 6/23/18. First, we love your hotel and restaurant, as you are treated very well. The room was spotless and my wife said wow...this is clean. The towels we used...More

Thank Gregory W
Response from CHERYL B, executive housekeeper at Hilton Garden Inn FlorenceResponded 26 June 2018

Thank you for your wonderful review of our hotel. we appreciate knowing that we are doing a good job. hope to see you again soon.

Reviewed 1 week ago

I loved it, it was located around many shopping areas and not hard to get to beach. Breakfast buffet was plentiful, but an extra cost I was not expecting, however not bad for all u can eat for 9.99. I would definitely stay again.

Review collected in partnership with Hilton Garden Inn
Thank flegler3
Response from CHERYL B, housekeeper at Hilton Garden Inn FlorenceResponded 1 week ago

Thank you for letting us know that you enjoyed your stay with us. hope to see you again.

Reviewed 2 weeks ago

We came in slightly later than projected, but the room was ready, everything was perfect, we slept soundly, and breakfast the next morning was the best. Our service at breakfast was delightful, the food was great, and we drove off to Florida completely satisfied.

Review collected in partnership with Hilton Garden Inn
Thank billotr
Response from CHERYL B, housekeeping at Hilton Garden Inn FlorenceResponded 2 weeks ago

thank you for letting us know that we meet your expectations. hope to see you again soon.

Reviewed 2 weeks ago

If you do not stay at this property you risk being disappointed. Stay here and you will not regret the choice. Rooms are extremely clean. Staff is very friendly and helpful with all requests. Stay here.

Review collected in partnership with Hilton Garden Inn
Thank RANDALL C
Response from CHERYL B, housekeeping at Hilton Garden Inn FlorenceResponded 2 weeks ago

thank you for your nice comments about our hotel. look forward to welcoming you again as our guest.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$131 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (76)
Room & Suite (44)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
266Jerry
16 November 2017|
AnswerShow all 10 answers
Response from 149sherried | Reviewed this property |
I did not hear for such a rumor...this hotel was totally clean when I visited!!!
0
Votes
Andrew B
10 May 2017|
AnswerShow all 6 answers
Response from ChadPatterson | Property representative |
Yes we have rooms with hot tubs. They are listed under the room types at time of reservation.
1
Vote
dddmax
15 March 2017|
AnswerShow all 2 answers
Response from dddmax | Reviewed this property |
The staff was friendly and accommodated our request. By doing so they retained a long time client. I'm glad I called the front desk and inquired of them directly.
0
Votes
Room Tips
"Not too high a floor. There aren't enough elevators"
Read review
"Our room was great."
Read review
"We like the extra room, so would choose a suite."
Read review
"hot tub and indoor pool in lobby area"
Read review
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