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Hilton Garden Inn Florence

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Traveller (76)
Room & Suite (44)
Dining (11)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Garden Grill & Bar. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations.
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Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
925Reviews
121Photos
10Q+A
82Room tips
Traveller rating
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  • 215
  • 64
  • 23
  • 23
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Popular mentions
This hotel was a welcome sight off of 95. The lobby is clean with many areas offering coffee, oatmeal, cookies and flavored water to guests. The furnishings were upscale and the hotel was very clean. We ate in the restaurant as we were to tired to go out and were very
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Response from CHERYLB2877, executive housekeeper at Hilton Garden Inn Florence
Responded 5 days ago
thank you for your response to our hotel. we are pleased to know that you enjoyed your stay. thank you for letting us know that the rooms were clean. as housekeeper I am glad that we did a good job.
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Hotel's Favourite
First time staying at this property. We enjoyed every minute. Very clean, well staffed and adjacent to many restaurants and stores. Room was well appointed and comfortable. Aside from the issue with the electronic key(key tried to open the ice/vending room adjacent to our room
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Response from Rob W, Front Office Manager at Hilton Garden Inn Florence
Responded 4 Jan 2019
Dear imcosmo, Thank you for taking a moment to share your experience. I am happy to hear you found the overall hotel stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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Stayed here in Dec. & Feb. driving to and from Florida. It’s about half way between NYC & Southern Florida. Rooms are Large, Clean and Staff at this hotel are All Pleasent. It is centrally located near lots of restaurants. It is a large hotel and serves breakfast. We usually
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Response from CHERYLB2877, executive housekeeper at Hilton Garden Inn Florence
Responded 5 days ago
I am pleased to know that you enjoyed your visit to our hotel. we try to make sure all our guests have a great experience while they are here. hope to see you again.
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If you are traveling 95, this is a great place to stop along an East coast trip. Restaurant has healthy choices and is reasonably priced and open until 10. Great for a late check in! No need to drive to food.
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Review collected in partnership with Hilton Garden Inn
Response from CHERYLB2877, executive housekeeper at Hilton Garden Inn Florence
Responded 5 days ago
Thank you for letting us know that you enjoyed your stay. look forward to seeing you again soon.
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Nice place to stay and can get a descent meal. Staff friendly. Only negatives were very weak cocktail drinks even when ordered on the rocks. (Tasted like they were watered down) and no robust coffee that is served at Hampton Inn! Would stay there again!
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Response from Rob W, Front Office Manager at Hilton Garden Inn Florence
Responded 1 week ago
Thank you for taking a moment to share your experience. I am happy to hear you found the overall hotel stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Read more
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Dirty water
larger two bed room
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1234569
I did not hear for such a rumor...this hotel was totally clean when I visited!!!
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Yes we have rooms with hot tubs. They are listed under the room types at time of reservation.
1 vote
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The staff was friendly and accommodated our request. By doing so they retained a long time client. I'm glad I called the front desk and inquired of them directly.
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5 PM to 10 PM every day
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I know room service is only in the evening. I believe from around 5 - 10 p.m. Breakfast I think is 7 to 10 a.m. I only had dinner in my room but didn't go down for breakfast. Dinner was excellent.
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12
"Ask about the noisy fan and if it has been fixed."
"I was on the 2nd floor and the rooms very very quiet."
"Do not use their dining facilities, needs work on quality of food."
"7th is top floor, you can use floor/room map to choose ahead."
"Not too high a floor. There aren't enough elevators"
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PRICE RANGE
US$130 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn florence hotel florenceflorence hilton garden innhilton florence
LOCATION
United StatesSouth CarolinaFlorence
NUMBER OF ROOMS
186
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