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Hilton Garden Inn Florence

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Traveller (77)
Room & Suite (55)
Dining (7)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(83 reviews)
“great hotel”(47 reviews)
“room was clean”(46 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (853)
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847 results
Traveller rating
559
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559
197
55
17
19
Show reviews that mention
All reviewsfront deskgreat hotelroom was cleansouth carolinaenjoyed my staystaff was very friendlybusiness centersouthern hospitalityafter a long dayindoor poolcookiesdefinitely stay here againlots of restaurantslong driveconvenient locationgreat stoproad trip
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1 - 5 of 847 reviews
Reviewed yesterday

Fabulous location--near various restaurants, shopping, I-20 Hotel was very clean & offered all your standard amenities. Indoor pool too. Very convenient to be able to check out directly via your hotel TV

Review collected in partnership with Hilton Garden Inn
Thank 677aprilw
Response from CHERYL B, housekeeper at Hilton Garden Inn FlorenceResponded yesterday

thank you for letting us know that you enjoyed your stay here at the Hilton in Florence we appreciate all our guest concerns and comments. hope to see you again soon

Hotel's Favourite
Reviewed 2 January 2018

We stayed at this location on our way home from Fredericksburg,VA. and was the half way point. We arrived late in the afternoon and were greeted warmly. We were in a suite and was perfect in space. Since we had had a rather long day,...More

Thank Peggy S
Response from Rob W, Front Office Manager at Hilton Garden Inn FlorenceResponded 4 January 2018

Dear Peggy S., Thank you for taking a moment to share your experience. I am happy to hear you found the overall hotel stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make...More

Reviewed 4 days ago via mobile

I stayed at the Hilton Garden Inn in Florence SC recently, while this wasn't one of Hilton's larger it was very quiet and inviting! I was greeted with free bottled water at check in. I was able to basically check in via the internet. The...More

Thank williamgX1958JC
Response from CHERYL B, executive housekeeper at Hilton Garden Inn FlorenceResponded 3 days ago

Thank you for letting us know that you enjoyed your stay here at the Hilton in Florence. we appreciate all our guest concerns and comments. look forward to welcoming you back.

Reviewed 4 days ago

If your travels take you to Florence, South Carolina, stay at the Hilton Garden Inn... Love the breakfast and the friendly staff... Very clean and modern facilities and easy access to Route 95. The best hotel in SC, will definitely stay there again.

Review collected in partnership with Hilton Garden Inn
Thank Hal2014
Response from CHERYL B, executive housekeeper at Hilton Garden Inn FlorenceResponded 3 days ago

Thank you for your kind words about our hotel. we try to do the very best for our guests. look forward to welcoming you back as a guest.

Reviewed 5 days ago

I am writing to complain about the maintenance in the Hotel. I am very surprised that such a prestige organization as your Hotel have deplorable cleaning service. During my stay from March 30-31, 2018, when I lay down on the pillow, I got bitten by...More

Thank cuchyramos
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$131 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (77)
Room & Suite (55)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
266Jerry
16 November 2017|
AnswerShow all 10 answers
Response from 149sherried | Reviewed this property |
I did not hear for such a rumor...this hotel was totally clean when I visited!!!
0
Votes
Andrew B
10 May 2017|
AnswerShow all 6 answers
Response from ChadPatterson | Property representative |
Yes we have rooms with hot tubs. They are listed under the room types at time of reservation.
1
Vote
dddmax
15 March 2017|
AnswerShow all 2 answers
Response from dddmax | Reviewed this property |
The staff was friendly and accommodated our request. By doing so they retained a long time client. I'm glad I called the front desk and inquired of them directly.
0
Votes
Room Tips
"Our room was great."
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"We like the extra room, so would choose a suite."
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"hot tub and indoor pool in lobby area"
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"We were in 612 near ice machine and elevator, and never heard either."
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