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BEST WESTERN Inn

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308 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Braintree, Massachusetts
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 days ago NEW via mobile

The hotel staff was friendly and helpful. The room was very clean. The television remote was not working and after talking with the staff it was fixed within minutes. Breakfast was the standard free breakfast as at most hotels. The only complaint was upon waking in the morning the bathroom sink and walls were covered with ants told front desk... More 

Helpful?
Thank Mumba1956
Miami Beach, Florida
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

We came here passing through on our way back to Miami after Thanksgiving. Rooms are all facing the street. Not clean. Bathroom had a used soap with hair on it. Carpet wasn't vacuumed, drawers were dirty and tub is in the middle of being fixed so they left the faucet to be installed on the side of the tub as... More 

Helpful?
Thank Fab A
Victoria C, General Manager at BEST WESTERN Inn, responded to this review

Please except our apologies for the problems you had at our property .We take your feedback to our staff to use and training so thank you for giving us the tools to better our staff. More 

Travellers are raving about these Florence hotels

2 reviews
Reviewed 3 weeks ago via mobile

To the wonderful staff at Best Western in Florence sc.. you saved us twice this past weekend! At the moment my husband and I are living in different states do to work, so this past weekend we decided to meet up half way so we made reservations on hotwire with the roadway inn, I drove from virginia and he drove... More 

Helpful?
Thank Christine P
Cazenovia, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Clean, quiet & decent breakfast. Nice staff as well. The rooms have been recently updated -though the potty-room is teeny, it's fine fir a night. Appreciated the 1st floor rm for ez doggy walking. Thanks!

Helpful?
1 Thank Karen R
Carlisle, Pennsylvania
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Clean room, comfortable beds. Decent dog waking area. A bit noisy with the outside doors. Inside heating unit made a bit of noise but did not keep us awake. Restaurants nearby. Breakfast was weak. Overall good vaue

Helpful?
Thank hlsrn
Victoria C, Manager at BEST WESTERN Inn, responded to this review

Thank you for the feedback we will work on approving our breakfast in hopes to see you in the furture. More 

Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

Our room was clean and comfortable. There was only one minor bump, a train that passed at 11pm. Other than that, this hotel is right next door to a Ruby Tuesday's which was perfect after we got in at 9:00pm. I would definitely use this as a stop on our way back home.

Helpful?
Thank Cynthia P
Mount Airy, Maryland
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2016

The Motel was very clean and had comfortable beds but our experience with the surley person on duty at the desk was not something we expected to have to deal with after a long day on the road. This is my second bad experience at a Best Western and I will never stop at one again.

Helpful?
1 Thank armaghlady02
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

Very kind and caring staff They had a crazy time as we were there during Hurricane Matthew and stayed professional and kind thru out our stay. Fantastic job Mr. Kutul , Christiana and all the staff were awesome and always willing to help with any question we had

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth F
Greenwood
1 review
Reviewed 12 October 2016

The hotel is well maintained, the breakfast is good, and the bed is comfortable. This value-priced hotel is convenient to main roads and the city of Florence. The staff was exceptionally professional during a very difficult time owing to weather. I will stay here again as the need arises for a hotel in the area.

Review collected in partnership with Best Western

Helpful?
Thank Stephen M
1 review
Reviewed 9 October 2016 via mobile

Came in from the coast to dodge the hurricane. Picked this place with an app, it was available. Quite surprised to get an remodeled room. The staff here has been great considering 10 inches of rain and 60 mph winds. They have been doing their best to keep us comfortable despite no power. All the restaurants in the area are... More 

Helpful?
Thank Custom O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about BEST WESTERN Inn

Address: 1808 West Lucas Street, Florence, SC 29501
Region: United States > South Carolina > Florence
Price Range: $142 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn 2.5*
Number of rooms: 74
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Also Known As:
Best Western Florence
Florence Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn staff and other travellers.
4 questions
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Questions? Get answers from BEST WESTERN Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower floor rooms are a bit dark and the outlook is not brilliant ”
 of 5 bubbles Q4989IWkarenb, 4 Oct 2016 | Read review
“furthest from the front”
 of 5 bubbles russells742, 24 Sep 2016 | Read review
“All rooms are great we were on first level close to office and it was very quiet and the king bed was very comfortable we loved our stay.”
 of 5 bubbles 307Marty, 10 Sep 2016 | Read review
“Be sure to request the front section rather than the rear of the motel”
 of 5 bubbles pathurley2015, 26 Aug 2016 | Read review
“The first floor is convenient if you are handicapped. There are only stairs to get to 2nd level, there is no elevator.”
 of 5 bubbles jakeOttawa_Canada, 20 Apr 2016 | Read review
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