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Extended Stay America - Greenville - Haywood Mall

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Extended Stay America - Greenville - Haywood Mall
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54 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Myrtle Beach, South Carolina
Reviewed 24 October 2016

I got a last minute deal through Priceline for this hotel for a very nice price....I always get a bit skeptical about extended stays, but this one is actually pretty nice. It was clean. staff was nice, and seemed pretty safe as well. I enjoyed my stay.

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Helpful?
Thank tennboy1981
Manager_11525, Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

The team and I appreciate your remarks. It is good to know our clean facilities and professional staff made a good impression on you. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Austin, Texas, USA
Reviewed 26 August 2016

First, the room was clean, had lots of plugs, and was comfortable. Lots of drawer space, both bedside and in dresser. There was a counter top that worked great as both a table and a workspace. Staff was, with one exception, very friendly and helpful. Mattress & pillows were great. TV was hard to use (channel guide on remote didn't...

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Helpful?
Thank Pringles2
Manager_11525, Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

I want to thank you for taking the time to post a review of your stay. It is great to see you enjoyed the space in your room and the amenities provided along with our helpful staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the...

Nyack, New York
Reviewed 9 August 2016

When I made the reservation for four weeks the lady I booked with knew that I was staying with 3 kids. When we checked in I was told I had to go outside and go to the door at the end of the building and go downstairs. What??? Downstairs? Isn't that the basement, I asked. Oh no we call it...

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Helpful?
1Thank Robin A
Manager_11525, Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not satisfied with the location of your room. We understand that the set up at this location is different from most but we certainly don't want any...

Greenville, South Carolina
Reviewed 6 January 2016

We chose Extended Stay because they accept pets. And I must say, the folks at the front desk were kind and helpful. But this place was filthy. Overflowing trash everywhere, inside and out, lots of mold on the shower curtain and shower.

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Helpful?
1Thank cjones829
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for taking the time to write a review of your stay. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am retraining our staff on our cleaning and room inspection procedures. The staff and I appreciate your comments, as it will only help us to improve. If...

Greenville, South Carolina
Reviewed 15 September 2015

I have stayed for 3 months and really liked the location, decent room and specially the staff, what great people there. Suggest some improvements like to replace the carpet and cleaning the kitchen, but overall was a good experience.

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Helpful?
Thank Vicente G
Denver, Colorado
Reviewed 8 September 2015

I really liked the location of this facility and particularly the staff. The room was decent and was good sized. Parking was never an issue and since the inn is off the highway, there were no road noises. I would suggest some upgrades to the facility. The microwave in my room was made in 1994 and was a bit dated....

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Helpful?
Thank MITraveler49829
Kimberley, South Africa
Reviewed 12 August 2015

We had a kind friend reserve the room for us, and he tried to go directly to the hotel to pay for it, and they would not allow him to. They said he must reserved online. When we got there, they said they could not complete the transaction unless he came (AGAIN) and brought the credit card and in person...

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Helpful?
Thank KRae1976
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the smoke odors and reservation issues is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, our staff will be reviewing our reservation procedures and will be working on ways to better...

Charlotte, North Carolina
Reviewed 12 June 2015 via mobile

I have stayed in several extended stay Americas, and they are cheap but most are ok. I'm not that picky about hotels, but this place is awful. It is old and poorly maintained. The pool was full of algae and had not been cleaned in the middle of June. it is only appropriate for smokers because the entire facility smells...

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Helpful?
Thank LanceTinNC
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues that you experienced. To uphold our company's high standards, we will work on ways to better eliminate smoke odors as well as making sure our hotel is clean inside and out. Thank you very much for providing us with your feedback. If you would...

Taylors, South Carolina
Reviewed 19 May 2015

The good: Location is away from I-385 and Haywood Road Room size was nice for being there for several days Kitchen had a four burner stove with an oven and a good-sized refrigerator Bed was comfortable Dishes, pots and pans upon request Quiet at night The not so good: Peeling paint and wallpaper in the stairwells particularly Fingernail polish not...

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Helpful?
2Thank Maelrarny
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the cleanliness issues you experienced. Moving forward, I will make sure rooms are more carefully inspected. Still, I am pleased to hear you enjoyed our comfortable beds and fully equipped kitchens. I am grateful for the feedback you provided so we are...

Greenville, South Carolina
Reviewed 16 April 2015

We have been at this property for 2 weeks. The staff is amazing and goes out of their way to help any way they can. The rooms are quiet, clean and spacious. They have complimentary coffee and grab & go breakfast. It was a home away from home!

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Helpful?
1Thank MJames73
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you are having such a wonderful stay with us. I truly appreciate your kind comments regarding our staff and the service they provide. Thank you again for posting your review. I do hope that you will return to our hotel, or...

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Near Extended Stay America - Greenville - Haywood Mall

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Greenville - Haywood Mall

Address: 530 Woods Lake Rd, Greenville, SC 29607-2778 (Formerly Studio Plus Deluxe Studios )
Region: United States > South Carolina > Greenville
Price Range: $94 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Greenville - Haywood Mall 2.5*
Number of rooms: 72
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Also Known As:
Studio Plus Greenville
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Greenville - Haywood Mall staff and other travellers.
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10 months ago

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Questions? Get answers from Extended Stay America - Greenville - Haywood Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Off from the highway, there were no road noises”
 of 5 bubbles 471vicenteg, 14 Sep 2015 | Read review
“There is free wifi, but they say if you want a FAST connection, you must PAY $3.99 a day for it. Strange!”
 of 5 bubbles KRae1976, 11 Aug 2015 | Read review
“No elevator so make sure to get a room on the 2nd floor for easiest access. Smoking rooms are on the 3rd I believe so keep that in mind.”
 of 5 bubbles alexanderl693, 2 Feb 2015 | Read review
“don't waste your time”
 of 5 bubbles chrismN6534GK, 7 Nov 2014 | Read review
“do not come here until they do major work here”
 of 5 bubbles 26edwardc, 11 Oct 2014 | Read review
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