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Extended Stay America - Greenville - Airport

Expedia.comUS$95*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Extended Stay America - Greenville - Airport
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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
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Poplar Bluff, MO
Reviewed yesterday NEWvia mobile

Their smoking area is right outside front door so our first impression of walking in was walking by several shirtless men smoking in the entrance area. Unfortunately it did not get much better upon entering the room. Carpets very very dirty. Dust on stained up lamps/lamp shades. Writing on back of bathroom door that would not even shut all the...

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Helpful?
Thank christnme
Reviewed 4 days ago NEWvia mobile

My husband and I have stayed here several times and love it. The rooms are clean, quiet and comfortable, and the staff are always professional, courteous, friendly and helpful. The location is perfect! The hotel is in walking distance to many restaurants, shopping and grocery. We have had only the best experience at this hotel and will stay here again....

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Thank JTNell
00esa, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for returning to the Extended Stay America - Greenville - Airport. There is no better compliment than a guest who keeps coming back time after time! We're so glad you continue to enjoy our convenient location and that you were impressed with the service provided by our staff. Your compliments will allow me to appreciate them, and we...

Harare, Zimbabwe
Reviewed 1 week ago via mobile

This is the 4th or 5th time we've stayed at ESA - Greenville and we've always enjoyed it. The staff have been kind, welcoming, warn & full of joy! The accommodation has serve our purposes & we've felt safe & very much at home. The rooms are a little dated but not uncomfortable. We'll stay there again on this trip.

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Thank Dan I
00esa, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Dan, thank you for making us your home away from home. We are happy to know all went well during your stay and that you were impressed with the excellent service provided by our associates. It was a pleasure having you here, and we look forward to serving you again soon. Sincerely, General Manager

Charlotte, North Carolina
Reviewed 2 weeks ago

I stayed here for a trip to my niece's graduation. There was no one at the desk when we first arrived in the afternoon. We waited for about 10 minutes before someone appeared. Our room was on the first floor and the windows did not have sheer, privacy curtains, so it was either closed curtains with no natural light or...

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Helpful?
Thank Cpalady97
00esa, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for your feedback regarding your stay. We apologize that you were unhappy with your room and the maintenance issues impacted your experience in a negative way. Our goal is 100% guest satisfaction, so we are taking steps to make sure that we consistently meet that goal. We hope that you and your family will give us another chance...

Greenville, South Carolina
Reviewed 12 April 2017

I'll start out by saying I really don't like bashing any place, and I avoid rating places with 1 star unless they're awful (and 5 stars unless they're amazing). That said, the Extended Stay America - Greenville airport is, unfortunately, the worst hotel I've ever stayed at. I've stayed at this property three times in the past month, due to...

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3Thank Dave C
Manager_11525, Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you had such bad experiences at this location. To make sure this doesn't happen again, I am going to share your comments with the staff. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate...

Tampa, Florida
Reviewed 24 February 2017

Since May-2016 I have been staying in this hotel almost every month for a few days. Staff at this hotel is exceptional in accommodating customer requests by going out of their way. Rooms are clean. Also location is very convenient. At a driving distance of few minutes from Greenville airport, has got many eating and coffee places, pharmacies, Walmart at...

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Helpful?
Thank Kul_Abhijeet
Manager_11525, Manager at Extended Stay America - Greenville - Airport, responded to this review

The team and I appreciate your feedback. I am glad to see you would recommend our hotel due to how well you were accommodated during consistent stays at our hotel and that you valued our offerings, especially the convenience we provide. Thank you again for sharing your experience with us. We would love to see you again, should your travels...

Cleveland, Ohio
Reviewed 23 February 2017

We have been staying here multiple times and feel very much at home with outstanding service, personal touch, convenient and safe surroundings. We love the professionalism and attention to details from staff at all times. My compliments to Terry, Iris, Megan and Jennifer for making us feel welcomed.

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Thank rao12017
Trincity, Trinidad
Reviewed 2 February 2017

This was my 2nd stay at this hotel, and would go back any time I visit G/ville. The hotel is located within walking distanc to many stores, eating places etc. I feel comfortable and at home, whereby you can cook, etc. Warm staff greets you. A plus for anyone who want to feel at home.

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1Thank brandi591
Manager_11525, Manager at Extended Stay America - Greenville - Airport, responded to this review

Your feedback is important. Thank you for sharing. It is excellent to read how well you enjoyed our convenient location and the comfortable accommodations you received. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Greenwood, Arkansas
Reviewed 31 December 2016

It wasn't bad, but certainly not great. Absolutely not a 2 1/2 star it is advertised to be. The room was clean and reasonably updated. The TV had ONE channel, when I called the front desk she said she would have to send somebody to look at it sometime the next day. I told her I was checking out in...

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Thank john v
Manager_11525, Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I was discouraged to hear that you were less than impressed with our establishment. We pride ourselves on clean rooms, so I'm glad you noticed our efforts; however, we were disappointed to hear of the...

Reviewed 19 December 2016

This hotel was rated way too high. it does not meet the standards of its star rating. The facility is drab, with many cosmetic issues including needing paint and repairs to furniture. The "breakfast" consisted of granola bars and coffee. If you just need a bed this place might work for you but don't expect anything else.

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Helpful?
Thank mtnmvr
Manager_11525, Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you were not pleased with the look of the building and our grab-and-go breakfast. In response to your feedback, I am passing these comments along to upper management. We continually work to improve our hotel, so I really appreciate you providing us with your feedback....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Greenville - Airport

Address: 3715 Pelham Rd, Greenville, SC 29615-5010
Region: United States > South Carolina > Greenville
Price Range: $130 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Greenville - Airport 2.5*
Number of rooms: 109
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Also Known As:
Extended Stay Greenville
Greenville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Greenville - Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Greenville - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a top floor room to minimize loud noise coming from above”
  • Room 308 - an
txgmc, 12 Apr 2017 | Read review
“Convenience of laundry”
rao12017, 22 Feb 2017 | Read review
“I usually take a room up from ground floor.”
brandi591, 1 Feb 2017 | Read review
“This hotel is pet friendly . . request a room away from the pet section if you fear pet effects.”
SouthernWishbone, 7 Sep 2015 | Read review
“Rooms on the third floor are quieter.”
LisaH107, 6 Jul 2015 | Read review
5 of 5
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US$95* /night
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Prices are for 1 room, 2 adults
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