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Unprofessional check in staff. Unconcerned with helping guests. I was bluntly told there were no rooms available for the night. I had to go to my car and reserve my room online, then go back inside to get them to acknowledge the vacancy and grant...More
Thank A TripAdvisor Member
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 14 June 2017
I greatly appreciate your recent visit to our hotel and for letting me know of the problem you experienced at check in. I have addressed the issue with our front desk.
This is a decent budget hotel, so to a certain extent, you should expect what you pay for. However, for very few dollars more, you can stay at the Baymont Inn on Woodruff and have a much better experience. The problems started at check-in. First,...More
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 2 June 2017
I thank you for your recent visit and greatly appreciate your comments. I am very sorry that your reservation was lost and for the time it took to check you in and the bathroom being not clean, please be assured that this will be addressed...More
Gross and will not be staying here again. Everything is dirty. look at the pictures they speak for themselves. After being on the road for work all day I regret the my choice in staying here. I would look elsewhere.
Thank Ken F
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 17 May 2017
I am truly sorry that the room you were in was dirty and not up to our standards. I greatly appreciate you letting me know so that the issues can addressed and corrected.
Thanking you Sincerely,
First I called to reserved it,,all good they have my CC . if i need to cancel I can't bc i just say yes, I will stay..so I got there around 9:30 pm my son and I..So tired drove from MA, and I am driving...More
Checked in and signed a waiver saying would not smoke in the room or I'd be charged $200. Went to the room only to be overpowered by the smell of smoke. Went back to change rooms, not smoky which was good, BUT the room was...More
1 Thank lovinlife401
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 19 April 2017
I am very sorry for the recent experience you had at our hotel. I very much appreciate you letting me know of the issues, so that they can be addressed.
Thanking you sincerely,
US$60 - US$91 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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