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The Westin Poinsett, Greenville

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The Westin Poinsett, Greenville
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1,257 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Poinsett, Greenville
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Showing 1,244: English reviews
Hilton Head, South Carolina
Reviewed 11 December 2014

My sister flew in to Greenville so we could have a sisters weekend. Stayed three nights at the Poinsett and it was fabulous. Parking was so easy and convenient. The hotel is beautiful with so much character. The staff was wonderful. They were helpful and friendly. Their recommendations for dinner provided some of the best meals I have had. The...

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Helpful?
Thank Janet B
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Janet, Thank you and your sister so much for choosing to stay at the Westin Poinsett for your getaway weekend! We offer two easy ways to park your car, either valet for $15 a day or park in the covered city parking garage adjacent to the hotel for $6 a day. Downtown Greenville offers over 100 bars and restaurants...

Atlanta
Reviewed 10 December 2014

We had a business meeting for our small group and everybody is raving about the event! The food was so much better than we usually have with hotel catering, and the location couldn't have been better. The staff was very friendly and helpful and I will definitely keep the Poinsett in mind for our next meeting!

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Helpful?
Thank BabyDoo
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Westin Poinsett for your business meetings! Everyone from our Sales team to our culinary crew love to make sure you walk away from your meetings with a smile on your face! Our staff thoroughly enjoys looking after you and your guests. Thank you for letting us make your...

Charlotte, NC
Reviewed 9 December 2014

Often times a hotel can be judged on services provided to a disgruntled customer. Last week I had planned on staying at the Westin Poinsett for a concert and a 20 year anniversary with my husband. We attempted to get to the hotel and clean up to head to the show only to be thwarted by a holiday parade we...

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Helpful?
Thank MinPinMom
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, While we are discouraged to hear you were not able to stay with us, we do appreciate you letting us correct the problem. The Holiday Parade was one of the largest the city has ever hosted and therefore the traffic was far greater than we had expected. Being in this great downtown location that we are, certain challenges,...

Chapel Hill, North Carolina
Reviewed 8 December 2014

I had occasion to be in Greenville for one evening this past weekend and I decided to invite my sweetie along and have a romantic night in a nice hotel, which is why I chose the Westin Poinsett. My mistake, apparently, was to book my room through a third-party site. While I booked and prepaid for a room with a...

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Helpful?
Thank EssieJay
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you for staying at the Westin Poinsett. We are sorry you were disappointed in your room type. We always try to accommodate every guest in the room type preferred; no matter who they book with. However, being often times sold to capacity, the room type request can unfortunately not always be honored. As well, we strongly recommend...

Reviewed 6 December 2014

My husband, my four year old, and I just stayed at the Westin Poinsett. Parking for the garage was an extremely reasonable price especially because there was an event going on. When we walked into the hotel my daughter was mesmerized by the holiday decorations. I was a bit worried the hotel wouldn't be accommodating to kids, but I couldn't...

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Thank Cgravy
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for your very complementary review of the Westin Poinsett! Our hotel loves to cater to families as well as business and leisure travelers. It is always wonderful to hear when guests thoroughly enjoy their stay including all the amenities we have to offer (including the freshly baked cookies in the afternoon)! Thank you for...

Buffalo, New York, United States
Reviewed 4 December 2014

A beautiful building in the middle of downtown near everything. Great lounge and excited to try the beautiful spa. The lobby is quaint and friendly, the staff goes above and beyond and the location cannot be beat.

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Helpful?
Thank James M
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear James, Thank you so much for choosing to stay at the Westin Poinsett! The hotel was originally constructed in 1925 and has been fully restored 14 years ago. Since then, it is being updated constantly, offering modern amenities such as complimentary fiber optic high speed internet and flat screen TVs receiving most of its many channels in HD. We...

Indianapolis, Indiana
Reviewed 3 December 2014

We spent one night at the Westin in Greenville, SC. The staff went out of their way to accomodate an impromptu dinner for the 6 of us in a dinning room normally not used in the evening. The rooms were updated and very comfortable. We had a terrific time.

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1Thank Daniel B
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Daniel, Thank you so much for choosing to stay at the Westin Poinsett! Our staff was pleased they were able to accommodate you and your impromptu party! We are happy to hear you and your guests had a terrific time at your dinner. We hope to welcome you back again soon!

Charlotte, North Carolina, United States
Reviewed 30 November 2014 via mobile

We attended the Clemson-USC game in Clemson Saturday and wanted to make a weekend of it so we stayed at the Westin in G'ville, as we adore the G'ville downtown scene. We were not disappointed in this hotel! The service was great... The staff very friendly and helpful. We asked for local restaurants they would recommend and we took their...

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Helpful?
1Thank Marianna H
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Marianna, Thank you so much for choosing to stay at the Westin Poinsett for the Clemson-Carolina game! We are thrilled you enjoyed sleeping on the Westin’s signature Heavenly Bed; a good night’s sleep is, after all, an important part of the overall hotel experience. It is good to hear that our staff makes good restaurant and bar recommendations as...

Canada
Reviewed 28 November 2014

We stayed at this Westin for a single night recently, and thoroughly enjoyed our stay. The staff were extremely friendly and helpful. The location was right in the center of town, although it was pouring with rain during the free time we had so we did not get to explore too much. Our room was a reasonable size, with a...

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Thank TNEG
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Westin Poinsett! We are sorry the weather kept you confined to staying indoors but we are thrilled you enjoyed the Westin’s signature Heavenly Beds as well as our Sunday Brunch! However, since Greenville has so much to offer, from a large variety of acclaimed restaurants to theatres, the...

Gloucester, United Kingdom
Reviewed 26 November 2014

The Westin Poinset Downdown Greenville, South Carolina USA, this has to be the best hotel in the area bar none. this gets a yeehaa from me. the hotel was spotlessly clean and extremely friendly, the staff were very professional and extremely helpful. my wife and I stayed only for 2 nights before jetting off to NYC but i will be...

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Helpful?
Thank rhodesy10
Fabianu, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you so much for being such a fan of the Westin Poinsett! We are thrilled to hear how much you and your wife enjoyed staying at our hotel! Cleanliness is important as is friendly and professional staff; we hope to have the opportunity to see you again on your return from New York City. We would definitely...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only 4-diamond hotel in Greenville, our downtown location puts you in a great spot for exploring the city. Onsite, we have over 10,000 sq ft of event space, perfect for all types of occasions ... more   less 

Additional Information about The Westin Poinsett, Greenville

Address: 120 S Main St, Greenville, SC 29601-2711
Region: United States > South Carolina > Greenville
Price Range: $265 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin
Hotel Style:
#2 Business Hotel in Greenville
#5 Family Hotel in Greenville
#5 Romantic Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Poinsett, Greenville staff and other travellers.
2 questions
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Laurel, Maryland
9 months ago

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Questions? Get answers from The Westin Poinsett, Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms higher up for views and quiet.”
 of 5 bubbles KeithF143, 9 Mar 2017 | Read review
“We were a local group that had a private dinner. We will definitely choose the Westin again in the future for event planning.”
 of 5 bubbles marjoried1, 8 Mar 2017 | Read review
“rooms higher up on the backside of the hotel tend to be quiter”
 of 5 bubbles fergie79, 27 Feb 2017 | Read review
“never have had a bad room”
 of 5 bubbles clarkek2013, 17 Feb 2017 | Read review
“did no spend the night; only reserved meeting space”
 of 5 bubbles kathymL6517KT, 16 Feb 2017 | Read review
5 of 5