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WoodSpring Suites Greenville

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WoodSpring Suites Greenville
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75 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Reviewed 1 week ago via mobile

Price was good. Mattress was 4" on springs. Full kitchen but no plates, utensils or a coffee pot, you had to buy it all. It was new so it was clean. We were in Myrtle beach and the hurricane forced us to move and Greenville was the closest place with a vacancy.

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Helpful?
Thank Tom G
181omarra, Area Manager at WoodSpring Suites Greenville, responded to this review

Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. The incidents you described about the bed is unacceptable, and the reservationist not informing you of the amenities of the hotel. I sincerely apologize for your experience. We will be coaching and training our Guest Service Staff to ensure this is an...

Greenville, South Carolina
Reviewed 3 November 2016 via mobile

Upon checking in: The towels in the bathroom had pubic hair on them. I returned them to the front desk clerk and demanded to speak with a manager, but was told I needed to wait until the next morning when the manager was in. What?! Within the next two hours, the bathroom light went out. I called the front desk,...

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Helpful?
Thank teeallen
Management response:

Dear Tee Allen, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to...

Tampa, Florida
Reviewed 18 October 2016 via mobile

Yikes! Not even a coffee maker. The only extras were one small bar of soap and two solo cups. Luckily we had some Plates and plasticware to heat up the leftovers we brought. Microwave, full refrigerator worked well. We had issues with the tv that the front desk helped with. The rooms are not well insulated, so when the ac...

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Helpful?
Thank vmcgilvr
Management response:

Dear Vmcgilvr, I want to thank you for taking the time to post a review of your stay. I was disheartened to read the Guest Service Agent did not inform you of the amenities at check in. I apologize for the unfortunate incidents that occurred, however I was elated to learn our staff addressed the issues immediately. We continually work...

Bluffton, South Carolina
Reviewed 7 October 2016

Clean. Bed too small. No doors on cabinets. Have to pay for wifi. Off the beaten path. Every thing is alacarte. It is quiet . Not close to restaurants and no information such as maps and where to go in the area.

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Helpful?
Thank Franlowcountry
Management response:

Dear Fran, I received a copy of your review, and wanted to take a moment to personally respond. I was happy to read the staff was very welcoming and friendly, however; I was disheartened to learn our Front desk staff didn’t communicate the amenities or fees for additional services at check in. I sincerely apologize for the experience. We will...

Greenville, South Carolina
Reviewed 28 September 2016

For last minute, tight budget situation; this is a wonderful place. But overall I'm very comfortable here. Rooms were clean, beds were clean, neatly made. Bathrooms were spic and span clean :) The small kitchenette makes the room feel homey, love it! So far, staff members I've encountered are polite; not too friendly not too serious! Great place to stay!

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Helpful?
Thank n_karina9312
Management response:

Hi Karina, Thank you so much for sharing your experience with us. I was thrilled to read you thought the staff was polite, and the rooms were spic and span clean. We try to create an atmosphere of a home away from home, I’m happy we provided that to you. We continually work to improve our hotel, so I really...

Greenville, South Carolina
Reviewed 28 September 2016

Upon check in, staff is very friendly and accommodating. The hand cart you use to take bags to room is deadly! Two flat tires and two hard wheels make for anow impossible combination to transport luggage to and from the room. Entering the room can really make your heart drop, if you haven't done your homework. It's very small, void...

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Helpful?
Thank trstanley3
Management response:

Dear TR. Stanley, I received a copy of your review, and wanted to take a moment to personally respond. I was happy to read the staff was very welcoming and friendly, however; I was disheartened to learn our Front desk staff didn’t communicate the amenities or fees for additional services at check in The incidents you described is unacceptable, and...

georgia
Reviewed 9 September 2016

It was down in a hollar and could not be seen from the road. When I arrived instead of a desk she was in a cage. The bed was hard. It was clean, but not what I expected. I you wanted wifi you paid extra, if you use a hanger you paid extra. Everything was extra which is really not...

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Helpful?
Thank denali01
Management response:

Dear Denali, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you found the hotel clean however; I was disheartened to learn our Front desk staff didn’t communicate the amenities of the hotel at check in. I sincerely apologize for your experience. We continually work to improve our...

Bonduel, Wisconsin
Reviewed 7 September 2016

Secure and quiet but in the 2 week period I was here there was no housekeeping at all even though I was told that Monday was my day. I checked in on Wed. so I wasn't sure if it was going to be the following Monday or the next week. Not that much needed to be done but the toilet...

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Helpful?
Thank MareBare56
Management response:

Dear Mare, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and retraining our housekeeping attendants to ensure this is an isolated incident. We continually work to...

Greenville, South Carolina
Reviewed 7 September 2016

I like it and need a place to stay and I seen a nice place to stay and I choose to use this room seen it was very affordable and in my area for work so I looked up a couple of rooms and I seen this one and it was around my price range and in my area

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Helpful?
Thank tamahyalew1184
Management response:

Dear Tamahyalew, I want to thank you for taking the time to post a review of your stay. I am happy to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. The staff and I would love to provide you with another comfortable stay in...

Greenville, South Carolina
Reviewed 9 August 2016

Staff friendly and super clean place! Basic room but perfect for my needs. This location also had a lot of security in place.Only people staying could get into the building. Parking was more than ample.

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Helpful?
Thank caroline11460
Management response:

Dear Caroline, Thank you so much for posting a review of our property. I’m thrilled that our staff were friendly, the hotel was super clean and made you feel safe. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Omarra S. Area Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
A truly affordable weekly rate and an astonishingly clean room with a full kitchen. All in a more secure environment than you’ll find at any other extended stay hotel or motel. How can we make this promise to our guests? By keeping things simple. And because we’re flexible to your needs, you won’t find extras padded into our pricing. Instead, you get to pick and choose from the optional add-ons we offer. At Value Place, you get all the convenience of a hotel and all the essentials of a fully furnished apartment—every time, at every location. ... more   less 

Additional Information about WoodSpring Suites Greenville

Address: 116 Chalmers Rd, I-85 & Mauldin Rd. (exit 46), Greenville, SC 29605-1351 (Formerly Value Place Greenville)
Region: United States > South Carolina > Greenville
Price Range: $69 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Greenville 2.5*
Number of rooms: 121
Reservation Options:
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Hotel Style:
#9 Family Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Greenville staff and other travellers.
4 questions
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Greenville, South Carolina
Henrico, North Carolina
over a year ago
Henrico, North Carolina
over a year ago

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Questions? Get answers from WoodSpring Suites Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Paid for a queen size bed but got a double. No frills, but clean.”
 of 5 bubbles Franlowcountry, 6 Oct 2016 | Read review
“Bring your own pillow”
 of 5 bubbles trstanley3, 27 Sep 2016 | Read review
“From town and and around the area that I was in and around ”
 of 5 bubbles tamahyalew1184, 6 Sep 2016 | Read review
“more shelves ”
 of 5 bubbles Eredd67, 17 Jul 2016 | Read review
“Tell them what your needs are before you arrive”
 of 5 bubbles CENGL1050, 1 Apr 2016 | Read review
5 of 5