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I am e regular customer an employee for American Airlines. I am very impressed with the friendly and kind service that I have always received. Specifically I would like to mention their names so they are recognized by their managers. Jenna Smith,Lynn Waters,Denise Green, and...More
Everything was perfect with one glaring HUGE abomination: those awful bright blueish florescent light bulbs almost everywhere. Ruined an otherwise perfect hotel. If you like those new eco-friendly horribly obnoxious bulbs, this is the best there is in Greenville.
I stayed here because of work. Rooms are very clean and the bed was great slept like a baby.The hotel was itself is nice. I did not hear any neighbor from any room the entire time. The staff was amazing. Jenna and Denise was at...More
Arrived late! Needed a room change to two beds. The lady at the front desk Jenna was awesome! Helped with the change, politely and helped with parking directions and closest entry in proximity to our room.
Room was great. Really quiet and clean. Thanks.
Stayed here the night before the eclipse. There were several glitches in the room and service (no phone or wifi, couldn't check in until 8pm), but let's give them a pass because the whole town was chaotic.
The rooms are sparkling clean and nicely appointed....More
1 Thank Joe58156
Response from Greg G, General Manager at Crowne Plaza GreenvilleResponded 24 August 2017
Thank you for your recent stay at the Crowne Plaza Greenville. Please accept my apologies for the poor experience during your stay. The fact that we were sold out for the eclipse should have no impact on your experience as the hotel sells out frequently...More
Alisa M, I again apologize for not meeting your expectations, We really do try to make every guest feel welcomed and the we truly value them. It is obvious that we failed to deliver the hospitality that we are capable of. I... More
Alisa M, I again apologize for not meeting your expectations, We really do try to make every guest feel welcomed and the we truly value them. It is obvious that we failed to deliver the hospitality that we are capable of. I understand that you are angry and I get it. Lewis did his best to make this right, by crediting your IHG rewards account with additional points and giving you complimentary breakfast coupons and drink vouchers. I cant fix what happened, because you experienced it,I can try to make sure that another guest doesn't leave here feeling that they had less than a great stay. I again Apologize
All of our 202 guest rooms have Mini refrigerators in them . We do not allow cooking in guest rooms so there are no microwaves in our rooms, however, we do have two microwaves available in our guest laundry area for your use