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Crowne Plaza Greenville

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Crowne Plaza Greenville
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258 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Johnston, South Carolina
Reviewed 11 November 2013

Hotel just completing extensive renovation. I stayed here two years ago and it was good then, but it's much better now. Very clean with great service. I'm sure there were issues during renovation but I am amazed at the improvement. Well done!

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Helpful?
1Thank James C
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you on your next visit to...

Crawfordville, Florida, United States
Reviewed 22 October 2013

If you like to keep your values do not stay at this hotel. Items went missing from the room and general manager was not willing to help on the matter. His response was my staff didn't take it. So if you value your belongings stay some where else.

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3Thank Chad B
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for choosing the Crowne Plaza for your visit to Greenville. A detailed investigation was conducted by the General Manager immediately following the report of your missing item. At this time, your case has been turned over the hotel insurance company. They have been provided with your contact information and will be handling your claim moving forward. We sincerely...

Bluffton, South Carolina
Reviewed 14 October 2013

The hotel is doing a major renovation. The staff was great. Elevator very clunky, kinda scary. Air conditioning very very very loud. Shower head to high I couldn't reach it to change flow. No safe in room. Hopefully after renovation it will be better. The location is good just off 385 short drive to downtown.

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Helpful?
Thank traveltimeusa
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you on your next visit to...

Irmo, SC
Reviewed 14 October 2013

The hotel and staff were very nice and welcoming. The hotel was having major renovations going on which was a little inconvenient, especially not being able to work out at the hotel. But it was understandable... Ruth's Chris right in the hotel was fabulous!

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Helpful?
Thank TD89_Columbia
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you on your next visit to...

Atlanta, Georgia
Reviewed 11 October 2013

These folks are renovating with marginal staff and services. I'm surprised IHG is actually considering this location so near an expressway. Clearly their renovating a previously owned property by Drury Inn or Comfort Inn.

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Helpful?
Thank BizTraveler057
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Your feedback is extremely valuable to us. The hotel has recently come under new ownership who have invested 5 Million dollars in the complete renovation of the property. The project began in June, and is being completed in phases...

Miami, Florida
Reviewed 1 October 2013

From a van driver who is more than happy to share his cooking recipes to an always friendly smiling face at the front desk, you will always feel welcomed at this Crowne Plaza. My room has a comfortable bed, free Wi-Fi and all of the typical hotel amenities. However, there seemed to be a shortage of convenient wall outlets and...

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Helpful?
Thank DMBTraveler
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the...

Atlanta, Georgia
Reviewed 1 October 2013

I can say that I truly enjoyed my stay at this hotel. The atmosphere was calm from the moment I walked in. Very friendly staff that made check in easy. The room was spacious and clean as well as the bathroom. More than enough parking. No problem with noise at all. I will definitely stay here again if I am...

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Helpful?
Thank Miss_JHarris
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time out of your schedule to complete a review regarding your recent stay at our hotel. Your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to see you on your next visit to...

Beaufort, South Carolina
Reviewed 22 September 2013

Crowne Plaza Greenville is the only hotel I'll stay in while visiting Greenville, SC; as long as I have a say in the matter. The staff is wonderful and accommodating. My favorite is Lucern, She work in the breakfast buffet. She has been there for years and remembers my family from year to year.

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Helpful?
Thank bisagrits
Christina S, Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We would love to host your next visit to Greenville. Very soon, you will...

Chicago, Illinois
Reviewed 4 September 2013

Booked in here last minute through hotels.com for a business trip. Photo's looked good but I didn't see the tiny small print saying the pool and exercise room was shut. That should have been a clue, it was way worse than that. Arrived and saw the whole floor was under construction. A temporary desk and that is it. No other...

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Helpful?
1Thank Chrisb321
IHGCare, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear Chrisb321, Thank you for taking the time to post a review of our property. We are deeply sorry for the over-all issues you had during your stay and any inconvenience the situation may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure...

Chattanooga, Tennessee, United States
Reviewed 5 July 2013

I had read reviews and was very excited about arriving at the hotel. We booked with Hotwire which I will never use again!!!! We booked this hotel upon confirming the indoor pool due to 80 percent chance of rain and a 6 yr old daughter. Upon arriving the pool was closed due to renovations. Needless to say we were upset,...

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Helpful?
Thank Amanda W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more   less 

Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Region: United States > South Carolina > Greenville
Price Range: $167 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza
Hotel Style:
#12 Romantic Hotel in Greenville
#14 Business Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Greenville staff and other travellers.
3 questions
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Lexington, South Carolina
8 days ago
Anderson, South Carolina
over a year ago
Anderson, South Carolina
over a year ago

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Questions? Get answers from Crowne Plaza Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No microwaves in room but, they are in the basement. Great Refrigerator. Good TV channel selection.”
 of 5 bubbles GregoryDee, 21 Oct 2016 | Read review
“4th floor was good.”
 of 5 bubbles burlingham, 17 Sep 2016 | Read review
“Both times I have stayed here really nice and both times I have stayed on higher floors.”
 of 5 bubbles 961ronr, 11 Sep 2016 | Read review
“Avoid this property”
 of 5 bubbles C6773TDrickm, 27 Aug 2016 | Read review
“Ask for a room without a view of the top of the roof so you don't stare into AC and heating units.”
 of 5 bubbles simnznc06, 1 Aug 2016 | Read review
5 of 5