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Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
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2,012 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Resort Hilton Head Island
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Showing 1,996: English reviews
Tampa, FL
Reviewed 1 week ago via mobile

We had a wonderful stay! Every staff member that we encountered were extremely pleasant and welcoming. The resort grounds were so peaceful, we especially enjoyed the fire pit each evening. Loved the lobby bar's happy hour, the prices were reasonable and the food was tasty! Our server Ann was excellent, our kids really enjoyed her hospitality. We also want to...

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Helpful?
1Thank Mikeucfknights
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for sharing your excellent experience from your anniversary celebration visit. I will certainly pass along the praise to our staff, especially Ann, Mollie and Chin. At Sonesta Resort Hilton Head Island we pride ourselves on offering a variety of entertainment and activities, and I am so pleased that you and your family were able to take advantage of...

Reviewed 1 week ago

The Lobby was the nicest part of the hotel. Rooms were spacious but very out dated. The grounds looked as if a hurricane had just hit, along with the whole Island of Hilton Head. Trees are down all over the place. The best part about the room was the TV and the bed.

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Helpful?
Thank JoeknowsTravel
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to review your experience at Sonesta Resort Hilton Head Island while visiting the Lowcountry. In October 2016, the entire Southeast coast was hit hard by Hurricane Matthew. As many of the recent reviews note, the resort grounds and landscaping are back in beautiful shape. In addition, the town has done an incredible job in...

Reviewed 1 week ago via mobile

The hotel room and staff were excellent The beach and hotel grounds were tropical. Our group of friends mostly who had their first visit were all so impressed that we're going back in 2017 The entire island is a pretty pleasant location for good eats and lots of fun places to visit

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Helpful?
Thank Fran M
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hello, Fran. Thanks to you and your friends for selecting Sonesta Resort Hilton Head Island for your getaway to the Lowcountry. I am glad to hear that our staff provided top-notch service and that your group is planning to return again later in 2017. Please do not hesitate to contact us directly to help plan your visit with us. Jay...

Cleveland, Ohio
Reviewed 1 week ago

Stayed at Sonesta the week after New Year's. Excellent! Great beach front access, good spa and restaurant facilities, convenient to everywhere. Grounds are lovely and one can walk laps around the "backyard" when it's too hot to go on the beach. Top notch!

Review collected in partnership with Sonesta
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Helpful?
Thank Jane L
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Jane, Thank you for the five-star review of Sonesta Resort Hilton Head Island. We are always glad to hear about the positive comments surrounding the amenities offered on resort grounds. We appreciate your genuine feedback and hope to have the pleasure in welcoming you back again in the future. Jay Wiendl General Manager

Hilton Head
Reviewed 1 week ago

I would recommend this Hotel, it is clean, comfortable and staff is great. Bar fridge was tiny, but other than that room was quite spacious. Food is very good highly recommend crab cakes, they were extraordinary. Thanks

Review collected in partnership with Sonesta
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Helpful?
Thank Dianne P
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi, Dianne. Thank you for visiting us at Sonesta Resort Hilton Head Island. We are glad to hear that you enjoyed your time with us and appreciate your feedback regarding the spacious rooms, friendly staff and food, as well as your constructive feedback regarding the refrigerator. We look forward to welcoming you back for your next visit to the area...

Terrell, North Carolina
Reviewed 1 week ago

The staff was welcoming from the beginning to end of our trip, especially Sherri LaNunziata. She help us with printouts for my son and I had a nice conversation about our stay. Room was clean and pool was a welcome retreat for my son and husband. The area was jungle look with trees overhanging above. Will stay again in the...

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Helpful?
1Thank diesel34322
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

It is always a treat to hear when one of our staff members makes a positive impact on a guest’s stay; I will certainly pass your gratitude to Sherri. We are grateful that you enjoyed your stay and that you plan to return again in the future. Please do not hesitate to contact us directly if there is anything we...

Savannah, Georgia, United States
Reviewed 1 week ago via mobile

I surprised my husband for Christmas with a New Year’s Eve resort weekend in beautiful Hilton Head SC. I searched for good deals and found this wonderful resort. The price for two nights was so affordable! Upon arrival, we were greeted very courteously by Amy. She apologized that, due to an overbooking issue, our garden view king size bed room...

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3Thank Mary B
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hello, Mary. Thank you for taking the time to review your experience at Sonesta Resort Hilton Head and that you and your husband were able to ring in the New Year with us. We pride ourselves in offering the best-in-class customer service at the resort and that our staff, and Amy, were able to make your stay special. We hope...

Reviewed 1 week ago via mobile

First time we have stayed at this property! The staff was great to deal with!! Food was good. The resort is convenient to the various activities on Hilton Head!! Would definitely stay here again!! Easy walk to the beach. Several Pools on the property!! Golf and tennis are close by.

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1Thank Stewart C
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Stewart, Thank you for choosing Sonesta Resort Hilton Head to ring in the New Year. It is always great to hear when our guests enjoy the location and amenities offered at the resort. We look forward to welcoming you back again, and if there is anything we can do to assist in planning your next visit please do not...

Baltimore, Maryland
Reviewed 2 weeks ago

Lovely resort facility. Right on the beach. There are two pools, one is called a "shade pool" because it under a roof and shaded. Remember that there will also be a resort fee tacked onto your stay each day.

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2Thank SpyderWitch
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to review your experience at Sonesta Resort Hilton Head. It is great to hear that you liked the property, especially our pools. I hope that we are able to welcome you back again to the Lowcountry for your next visit. Jay Wiendl General Manager

Reviewed 2 weeks ago

We had a great week long retreat at the Sonesta Resort. Hilton Head Island was well on the way to recovery and the resort showed little signs of the storm. The staff was top notch and we had excellent service.

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2Thank David H
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi David, Hurricane Matthew hit South Carolina hard, but South Carolina fought back harder. We are proud to say “the Coast is clear”! We appreciate your kind words and are so pleased to hear that our Sonesta Resort staff provided you with excellent service during your week-long visit. I hope we are able to welcome you back again to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 

Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $187 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Green Hotel in Hilton Head
#1 Spa Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Resort Hilton Head Island staff and other travellers.
65 questions
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Questions? Get answers from Sonesta Resort Hilton Head Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for view of ocecan or ocean front”
 of 5 bubbles lthomas05, 17 Jan 2017 | Read review
“Don't pay extra for a view, there are none really.”
 of 5 bubbles pjtspirit2, 16 Jan 2017 | Read review
“Corner rooms have roof view”
 of 5 bubbles c27balstro, 14 Jan 2017 | Read review
“don't pick room with adjoining door”
 of 5 bubbles diesel34322, 7 Jan 2017 | Read review
“Requesting a "quiet" room will result in an upper floor room, away from the lobby atrium, and with little view, but quiet you will have!”
 of 5 bubbles JayP660, 3 Jan 2017 | Read review
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