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Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
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1,971 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Resort Hilton Head Island
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Showing 1,955: English reviews
Aubrey, Texas
Level Contributor
361 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago via mobile

This is a lovely hotel with every amenity you could want! Amazing location, festive fire pits, hammocks and other fun places to gather! Service is excellent. Beds and pillows are very comfortable and the decor is understated elegance. Children loved the wildlife which includes great blue herons, huge turtles, pelicans and most magical of all pods of dolphins!

Helpful?
Thank Drtamaragrosz
JayWiendl, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Tamara, Thank you for your wonderful review after your stay with us at Sonesta Resort Hilton Head Island. We’re thrilled to hear that you had an excellent time on the island and greatly appreciate your kind words about our resort amenities, room accommodations and the natural beauty surrounding our resort. We look forward to assisting you with planning your... More 

USA
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

The rooms are very clean. The bed sleeps well. The hotel is elegant and clean. The grounds are well kept. The staff is friendly and polite. Taking into account the impact of Hurricane Matthew - the hotel and surrounding beach area recovered well. The beach is nice. I enjoyed my stay!

Helpful?
Thank USAbeachgirl
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you so much for your wonderful review after your recent stay with us. We’re glad to hear that you enjoyed your time with us and appreciate your feedback regarding the cleanliness of our accommodation, the friendliness of our staff and the natural beauty of our resort grounds. We look forward to welcoming you back for your next visit to... More 

Long Beach, California
1 review
Reviewed 2 weeks ago

just got back from a recent stay and we really enjoyed our stay. It was very, very quiet- the restaurant was dead and a few people at the bar- but the hotel was properly staffed and everyone was very polite and eager to make our stay a good one. Our garden view room had a great view of the pool... More 

Review collected in partnership with Sonesta

Helpful?
Thank Abbie A
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Abbie, Thank you for your kind review after your time with us at Sonesta Resort Hilton Head Island. We greatly appreciate your feedback regarding the friendliness of our staff and our room accommodations. We hope to have the pleasure of assisting you with planning your next visit to the area and thank you for choosing Sonesta Resort. Jay Wiendl... More 

Lexington, Kentucky
Level Contributor
3 reviews
Reviewed 2 weeks ago

found hair on what they said was a clean towel, sat at resturant only ones in resurant for 10 minutes , no sevice, televisions do not work have to call someone to help-they speak no english and we only speak english, staff are rude and do not communicate with each other was billed 2 days after we left for items... More 

Helpful?
Thank loc212
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you very much for taking the time to write a review following your stay with us earlier this month. Your feedback is certainly not up to the standards we are known for having, and I would like to personally apologize. Please know, I have attempted to call you to discuss your visit in greater detail but unfortunately have been... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

The Sonesta served our purposes well for a weekend R&R getaway. Room was clean and well appointed, customer service was great, and the location close to the beach was convenient. My only complaint was that there was a loud party or convention in the atrium one night, and with our room right by the atrium, we heard everything. Would recommend... More 

Helpful?
Thank monina79
JayWiendl, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Monina, Thank you for your kind review after your time with us at Sonesta Resort Hilton Head Island. We’re so happy to hear that you enjoyed your stay with us and truly appreciate your feedback. We have shared your review with our management team, as we are always striving to provide our guests with the most positive and memorable... More 

Hilton Head
1 review
Reviewed 2 weeks ago

Sonesta is a beautiful resort with the most friendly and welcoming staff around! The food at Heyward's Restaurant was delicious, and the room itself impeccably clean and tidy. The bed was very comfortable as well! I would love to stay here in the future!

Review collected in partnership with Sonesta

Helpful?
Thank cynthiamH5187PJ
JayWiendl, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Cynthia, Thank you for choosing Sonesta Resort Hilton Head Island for your stay in the area. We’re so happy that you enjoyed your time with us and appreciate your feedback regarding our on-site dining options, our room accommodations, our resort grounds and the friendliness of our staff. We look forward to welcoming you back for your next stay in... More 

Dearing, Georgia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago

We had a wonderful time at the Sonesta. Great staff, Excellent Service, and beautiful view for our friends wedding. You wind through beautiful trees, and even get to see some amazing Wildlife on the golf course!

Helpful?
Thank Melesia H
JayWiendl, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Melesia, Thank you for your fantastic review after your stay with us during your friend’s wedding. We’re thrilled to hear that you enjoyed our beautiful resort grounds, the friendliness of our staff and the variety of wildlife in our area. We hope to have the pleasure of welcoming you back again soon and ask that you please feel free... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Very good location and a large beach. The on-site restaurants were good for hotel food. They were flexible on check-out time. The first floor is less desirable: little view and noisy from the lobby bar.

Helpful?
Thank lonnie l
JayWiendl, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Lonnie, Thank you so much for your kind review after your recent stay with us. We’re happy to hear that you enjoyed our on-site dining options and our beachfront location. We truly appreciate your feedback and look forward to assisting you with planning your next visit in the Lowcountry. Jay Wiendl General Manager More 

Nashville
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

We were running the half marathon in Savannah and decided to treat ourselves to a stay on Hilton Head. This hotel is beautiful. Upon check in we were greeted by friendly staff who told us our room had been upgraded to a room with a view. We had the most perfect view of the pool. The staff did a great... More 

Helpful?
Thank indyfan99
JayWiendl, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you so much for taking the time to write a review after your recent stay with us. We’re glad to hear that you enjoyed your time at our resort and congratulations on completing your half marathon. We greatly appreciate your feedback regarding our resort’s parking lot and have passed it on to our management team, as we are always... More 

Hilton Head
1 review
Reviewed 3 weeks ago

The hotel is beautiful. It is walking distance to the beach and the outside area is very well decorated. Love the hammock! It is truly peaceful! Even after the hurricane, the area was left nice and clean

Review collected in partnership with Sonesta

Helpful?
Thank qwesaw
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

We appreciate you taking the time to write a review after your recent stay with us on Hilton Head Island. We greatly appreciate your feedback and we’re so glad to hear that you were able to have a peaceful and relaxing visit. We hope to have the pleasure of welcoming you back again soon and thank you for choosing Sonesta... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 

Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $229 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Sabre Hospitality Solutions, Expedia, Odigeo, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your Sonesta Resort Hilton Head Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Green Hotel in Hilton Head
#1 Spa Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Resort Hilton Head Island staff and other travellers.
63 questions
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Questions? Get answers from Sonesta Resort Hilton Head Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5115 is an oceanfront room and has a super view.”
 of 5 bubbles anthonyl133, 28 Nov 2016 | Read review
“ttake your business anywhere but here”
 of 5 bubbles loc212, 14 Nov 2016 | Read review
“Rooms that are ocean fron and up a few floors have a fine view”
 of 5 bubbles lonniel803, 10 Nov 2016 | Read review
“Rooms with views are definitely worth the upgrade. The view of the pool is just as great as beach views!”
 of 5 bubbles indyfan99, 10 Nov 2016 | Read review
“There are a few rooms that offer ocean view, which would be nice. Most rooms also have a small balcony with a functioning door.”
 of 5 bubbles Len37, 6 Nov 2016 | Read review
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