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Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
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1,972 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Resort Hilton Head Island
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Showing 1,956: English reviews
Reviewed 19 October 2015

We stayed at the Sonesta on our last 2 nights of a week long trip to South Carolina. I have such mixed feelings about this place, but overall, it wasn't a good experience. First, our room on the second floor was next to the elevators and open to the lobby. We could hear the elevators through our door at night...

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Helpful?
3Thank Usatravel12
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you very much for your detailed feedback. We greatly appreciate your feedback and value your comments. We would like to have an opportunity to discuss your visit further and ask that you please call either myself, or David Smiley, Director of Rooms. We are committed to providing you with a guest experience that will exceed your expectations and hope...

Gardner, Massachusetts
Reviewed 19 October 2015

This was our return trip after staying here two years ago. I can't say enough about the overall experience at this resort. The rooms are large, clean and well appointed. The facilities are beautiful, with easy beach access and well-kept grounds. Everything on site is maintained and clean. We had a corner room, and it was nice and quiet. We...

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Thank MD01440
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your excellent review. We are so happy to hear that you enjoyed your visit to the Sonesta Resort Hilton Head Island and appreciate your kind words regarding the friendliness of our staff, our resort grounds and convenient beach access. We look forward to seeing you again when your travels bring you back to Hilton Head Island! Jay...

Hilton Head, South Carolina
Reviewed 18 October 2015 via mobile

My husband and I have enjoyed our anniversary getaway at the Sonesta resort. We signed up for the free rewards program and have taken advantage of the 15% off all food and services on the property. We stayed in the King bed garden/pool view. Very nice room! We were offered a free breakfast at Haywards restaurant at the hotel upon...

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1Thank islandtimeon
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your fantastic review after your recent anniversary getaway at Sonesta Resort Hilton Head Island and congratulations on your celebration! We are happy to hear that you enjoyed your special getaway and we appreciate your great feedback on our room accommodations, dining options and on-site spa. We look forward to hosting you during your next visit and please...

Murfreesboro, Tennessee
Reviewed 17 October 2015 via mobile

First of all, I want to commend the bell staff for their excellent attitude and professionalism. I wish I could say the same for guest services and the woman I spoke to that claims to be one of the "managers". Upon check in, I was greeted by a very kind front desk clerk. She offered an upgrade of $80 for...

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2Thank Mgreg651
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for the very detailed valuable feedback following your recent visit. We appreciate your gracious comments for our Bell staff which I will be sure to pass along. I know David Smiley, Director of Rooms has had the chance to speak with you to review the opportunities of your stay. We feel confident that next time we can provide...

Burlington, North Carolina
Reviewed 15 October 2015

This was our first time at a Sonesta property. Our expectations were exceeded in every way. Room was excellent. All hotel facilities were first class. Pool and grounds were amazing. Promixity to beach was great.

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Thank GNB246
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your excellent review after your recent stay with us at Sonesta Resort Hilton Head Island. We are so happy to hear that you enjoyed your time at the resort and appreciate your kind feedback on our accommodations and amenities. We look forward to assisting you with booking your next stay at the resort and thank you for...

Denver, Colorado
Reviewed 15 October 2015

We enjoyed our recent stay at the Sonesta. Our room was very nice, spacious and accommodating. Our room was on the first floor courtyard area, which was great, as it provided convenient access to the pool and beach. The service was very good throughout our stay. The hotel has a nice pool area with a bar and restaurant area. The...

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Thank FunTravels1
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write a review after your recent stay with us. We are so happy to hear that you enjoyed your overall stay and we appreciate your kind words regarding the friendliness of our staff and a variety of our resort accommodations. Thank you for your feedback on our spa and fitness center services. We...

Elizabethton, Tn
Reviewed 14 October 2015 via mobile

Me and my husband stayed here for our 5 year anniversary, and it was amazing. It seemed like we were far away on a island. The staff was really nice. Right on the beach, just beautiful. Cant wait until we go back. Also love the hammocks.

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Thank momof2ntn
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you so much for choosing Sonesta Resort Hilton Head Island for your special anniversary celebration and congratulations! We are happy to hear that you had a fantastic stay with us and appreciate your kind review of our staff and our resort features. It is a pleasure to hear that you would like to stay with us again in the...

Statesboro, Georgia
Reviewed 14 October 2015 via mobile

Nice, modern, and clean. We stayed 2 nights as a weekend getaway. We were greeted nicely by the valets, even though we self parked. Front desk was friendly and helpful. Once in the room, we were disappointed that the "Ocean View" that we had paid for doesn't really exist. Our balcony was shared with the neighboring room, which resulted in...

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Thank Patrick R
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Patrick, Thank you for taking the time to write a review after your stay with us and for choosing Sonesta Resort Hilton Head Island. We are glad to hear that you enjoyed your overall stay and greatly value your feedback. We appreciate your review of our accommodations, our pool area and on-site dining. Thank you for your kind words...

kentucky
Reviewed 13 October 2015

people here are great and they serve you well. the staff is fun and will help you anytime. the rooms are great and the views are so pretty. marsha in the restaurant is the best server and so sweet. she helped us pick our meals and all was very good the bars are fun too

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Thank tubby4uk
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your excellent review after your recent stay at Sonesta Resort Hilton Head Island. We are thrilled to hear that you had a wonderful time with us and appreciate your kind feedback. We agree that Marsha is a fantastic addition to our resort team and thank you for your notes on her helpfulness; she will be happy to...

Surfside Beach, South Carolina
Reviewed 13 October 2015

After staying in the worst hotel ever, it made me appreciate all that Sonesta has to offer. We have stayed there twice, once as a couple for our anniversary and once as a family of 4. Our oldest passed away in a car accident in February of this year and we decided that when his 17th birthday came in May...

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2Thank Valarie B
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Valarie, We can’t begin to tell you how sorry we are for your family’s loss. We will be here anytime you need to get away. Until then, we will be waiting for you. Jay Wiendl General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 

Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $227 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Spa Hotel in Hilton Head
#1 Green Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Resort Hilton Head Island staff and other travellers.
63 questions
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Questions? Get answers from Sonesta Resort Hilton Head Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe an end unit with fewer trees”
 of 5 bubbles BJF_8, 3 Dec 2016 | Read review
“5115 is an oceanfront room and has a super view.”
 of 5 bubbles anthonyl133, 28 Nov 2016 | Read review
“ttake your business anywhere but here”
 of 5 bubbles loc212, 14 Nov 2016 | Read review
“Rooms that are ocean fron and up a few floors have a fine view”
 of 5 bubbles lonniel803, 10 Nov 2016 | Read review
“Rooms with views are definitely worth the upgrade. The view of the pool is just as great as beach views!”
 of 5 bubbles indyfan99, 10 Nov 2016 | Read review
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