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Stayed 4/21. Hotel sits off a main road with plenty of restaurants and shopping. Our check in could not have gone better. Staff was very friendly, professional and helpful. The is a single slow elevator or exposed lobby stairs to get you to 2nd floor....More
Thank Jerry C
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 11 May 2015
Dear Jerry C,
Thank you for taking the time to post a candid review of our property. We are pleased that you found our location convenient to the main road and regarded our rooms clean, wifi worked well and staf friendly and helpful. However, we...More
After traveling all day my husband got to the hotel at midnight and the employees had given his room away. He travels 15 nights per month…guess where he will never stay again? So disappointed in this hotel. If you want to make sure you have...More
1 Thank cindy4295
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 6 May 2015
Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Lexington Hwy 378, SC. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent...More
This is a noisy, tired old Holiday Inn Express, she's see her better days. Furniture and fixtures are very dated and heavily worn. The staff was courteous, service was good, breakfast was above average.More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 14 April 2015
Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. It's nice to hear that you enjoyed our breakfast offering and were pleased with the service delivered to you. However, please accept my apologies that you didn't...More
I was disappointed overall at this location. Upon check-in, I was assigned the room type but on a first floor versus my profile of highest floor and near an ice machine. I would have had to downgrade to only go up one floor. When I...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 11 April 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in service.
However, we’re sorry we fell below your expectation regarding the room arrangement and condition and...More
I have been using tripadvisor for some time but have been remiss in doing reviews - however, the staff at this hotel were so friendly, kind, and hospitable I had to take the time to write a favorable report. I was shocked when I saw...More
US$98 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Number of rooms
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Do you allow pets? We have two small dogs that share a crate. They would not be allowed to run around the room. If pets are allowed, what is the fee for the pets? We would check in on 12/09/16 and check out on 12/11/16.
24 October 2016|
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Response from Natascha B | Property representative |