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Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

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670 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston
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Showing 662: English reviews
Monroe, Michigan
Reviewed 27 October 2016

We were met by friendly, helpful, professional staff, and this type of service continued throughout our two-night stay. Encountered a small problem right after check-in, and it was taken care of immediately and exceeded our expectations. The Lobby, Common Areas, Room (including bathroom), and Breakfast areas were all very clean and well appointed. We would definitely stay here again.

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Helpful?
Thank dmk9416
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you for your 5 star review of our hotel. I am thrilled to hear that our staff was able to make such a positive impact on your stay. I will make sure I share the comments with my team. We hope to welcome you back soon!

Washington DC, District of Columbia
Reviewed 26 October 2016

DO NOT USE HOLIDAY INN EXPRESS IF YOU ARE GETTING MARRIED OR VISITING CHARLESTON! Here is the story of our awful experience with Holiday Inn Express in Mount Pleasant, SC. I have written our full story below these bullet points. These bullet points sum up our experience on our wedding night: 1) We were given TWO rooms that were already...

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Helpful?
Thank Jackie B
James P, General Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Jackie B, we appreciate you taking the time to share your experience and as we had previously discussed via email, we have taken your experience very seriously. Aside from working with the team members you had direct involvement with, we had covered the details of your experience with the entire staff, to ensure nothing like this occurs again. I would...

Cashiers, North Carolina
Reviewed 22 October 2016

Just across the bridge to downtown Charleston. Even though its right off Hwy. 17, it's difficult to get to. Seems expensive for a HIE but it was the weekend. Nice clean rooms and good breakfast. Friendly staff.

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Helpful?
Thank Steve C
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you for being our guest. We are glad you found our hotel to be a great alternative to the Downtown Charleston Market. I am sorry you found it difficult finding our hotel, and I will inform our urban planning team of this. Our teams appreciate your positive comments and I will make sure the housekeeping and breakfast team get...

Johnsonville, South Carolina
Reviewed 20 October 2016

This hotel is exceptional! The staff is wonderful and very friendly. My stay was after Hurricane Matthew since I had no power and flooding issues in Johnsonville SC. I would highly recommend this hotel for your stay in the beautiful Mt Pleasant area.

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Helpful?
Thank debbie834
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Debbi, Thank you for your amazing review of our hotel. We are thrilled that we could be your home away from home after the Hurricane. We look forward to welcome you back again soon.

Atlanta, Georgia
Reviewed 15 October 2016 via mobile

We stayed for a weekend at this hotel. It is a good basic hotel with basic amenities. Room is clean and spacious. Service is standard. Not the first choice but good enough. Location is close to the highway and therefore a bit noisy at night.

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Helpful?
Thank gyet
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Hello Gyet, Thank you for your review of our hotel. We are thankful that you were our guest. I am thrilled that you enjoyed our location and I hope to welcome you back for another weekend trip to Charleston. At your service, David W, Hotel Manager

Detroit, Michigan
Reviewed 13 October 2016

We found the staff exceptional and very accommodating. The beds were very comfortable and the room was spacious with a refrigerator and microwave. A complimentary breakfast is simple with many options. The location was convenient to downtown Charleston and other local destinations.

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Helpful?
Thank cegbeach
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Hello Cegbeach, Thank you for your 5 star review of our hotel. I am thrilled that you found our staff "exceptional." We work hard to ensure our guests to have a wonderful time at our hotel, and I am glad we hit the mark with your stay. We hope to welcome you again in the near future. At your service,...

Charleston, South Carolina
Reviewed 10 October 2016

Returning to Charleston after Hurricane Matthew to check house damage. Last stop breakfast at Holiday Inn Charleston. Our waitress, Jessica, was awesome. She anticipated any needs before we knew. Her sense of humor brought smiles to a tense morning. By the time we left she was family.

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Thank _jo7eisen
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Hello _jo7eisen, Thank you for your review of our hotel. Our staff works hard to ensure you feel like family from the moment you walk in. We are thankful that you made it through the storm safely and we hope to welcome you back in the near future. At your service, David W, Hotel Manager

Chattanooga, Tennessee
Reviewed 5 October 2016

We stayed at the Holiday Inn Express Mt Pleasant this past weekend I want to point out two employees were I think were just great and very helpful and very professional. Thank you Wendy and Tyler for making our visit more enjoyable. The hotel was very clean and very well located with ease to get to downtown Charleston avoiding the...

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Helpful?
Thank Tennboater2
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Hello Tennboater2, Thank you for your glowing review of our Front Desk Staff. We are proud to have Tyler and Wendy on our team and we are glad you found them to be of great assistance during your stay. We hope to welcome you back soon! At your service, David W, Hotel Manager

Alexandria, Virginia
Reviewed 3 October 2016

Nice place, good location fair price. The TV and internet went out for a whole day -- day of college football and Ryder cup. It was not their fault and they worked hard to fix it, but can't rate it a 5 -- they should have put some compensation on the bill.

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Helpful?
Thank Lon P
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Dear Lon P, We would like to offer our sincerest apologizes due to the recent internet and cable TV outage. Our goal is to insure that you are extremely satisfied with your stay. Our cable partner Comcast informed us the outage was due to a downed coaxial cable located off of our premises. Once again thank you for being our...

Springfield, Missouri
Reviewed 3 October 2016

My biggest complaint about this hotel was the "desk," which was really just a very small table. I travel on business and need the space to get some work done. The hotel was clean. The staff was friendly. It can be a bit confusing getting into the parking lot.

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Helpful?
Thank Bucky D
David W, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Hello Bucky D, Thank you for your recent review of our hotel. We are glad that you found our hotel to be clean and the staff to be friendly. I will pass your concerns about parking to our on property team for a solution. We hope to welcome you back soon. Regards, David W, Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The brand new Mount Pleasant, SC Holiday Inn Express and Suites is located at the foot of the Cooper River Bridge, only 3 miles from Historic Charleston, SC. Providing Southern charm and hospitality to business and leisure travelers alike, the newly designed state-of-the-art property is the first LEED certified hotel in South Carolina - which allows our guests the opportunity to take part in the new “green” initiatives. Situated between Isle of Palms, SC (one of the top 10 beaches of the South according to Southern Living), and Historic Downtown Charleston, SC, the Holiday Inn Express and Suites is within walking distance to the new Mt. Pleasant Memorial Waterfront Park and perfectly positioned for exploring all of Charleston’s attractions. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

Address: 350 Johnnie Dodds Blvd, Mount Pleasant, SC 29464-2931
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Price Range: $146 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston 2.5*
Number of rooms: 116
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Also Known As:
Holiday Inn Express Hotel And Suites Mt Pleasant-Charleston
Hotel Style:
#1 Family Hotel in Mount Pleasant
#2 Romantic Hotel in Mount Pleasant
#4 Business Hotel in Mount Pleasant
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford a few extra $$$ and if available, reserve the suite.”
 of 5 bubbles st-pete-sunny, 22 Nov 2016 | Read review
“We were on the fourth floor, near the elevator and experienced no problems at all and slept well both nights - no noise problems.”
 of 5 bubbles dmk9416, 26 Oct 2016 | Read review
“Good location for the price.”
 of 5 bubbles lonp107, 3 Oct 2016 | Read review
“Mine was fine, very little noise”
 of 5 bubbles Y6893WLjimh, 30 Sep 2016 | Read review
“Great quality rooms with comfy beds. Very clean”
 of 5 bubbles SCTraveler151, 27 Sep 2016 | Read review
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