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Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

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Traveller (69)
Room & Suite (519)
Dining (60)
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Overview
  • Excellent61%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“hi express”(16 reviews)
“front desk”(115 reviews)
“cinnamon rolls”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (754)
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All reviewshi expressfront deskcinnamon rollsisle of palmsacross the bridgepatriots pointwould stay here againwhole foodssullivan's islandbiscuits and gravybreakfast was includedstaff was friendlyminute drivebeds were very comfortableshem creekconvenient locationgreat place to stay
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11 - 15 of 745 reviews
Reviewed 3 December 2017

We arrived in Charleston very late on Wednesday and checked in to the downtown property where we were to stay 3 nights. Without going into detail, our room was not as it had been represented, options on-site were no better, and for the first time...More

1  Thank Bridget Y
Response from Drue_Ford, General Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-CharlestonResponded 7 December 2017

We are delighted you found us and enjoyed your experience here. I know Latasha appreciates your kind words as well as the entire team! We hope to accommodate you again in the near future. Sincerely, Drue Ford

Reviewed 19 November 2017

Sheets didn't fit the bed, mattress pad was plastic for small children accidents making the bed too hot, room was not clean, refrigerator was old and too cold, freezing contents, shampoo container so narrow, hard to squeeze.More

Thank bmccandlish61
Response from Ed L, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-CharlestonResponded 21 November 2017

Thanks for giving feedback on your experience. We're very sorry you encountered these issues during your stay and we'll share your comments with our team to further improve guest service. Your satisfaction is important to us, so we want to make this right. Please call...More

Reviewed 19 November 2017 via mobile

This hotel is fresh new and awesome. Starts with fast friendly check in. Then an awesome clean place. Room well done and ideal location. Thanks for being consistent and attentive. Great location. Near patriots point. And not far from Charleston dietown

Thank steve r
Response from Ed L, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-CharlestonResponded 21 November 2017

Thanks for reviewing your visit!

Reviewed 18 November 2017

Despite the rain and darkness, we had no problem finding the hotel. Once inside we were greeted with a big "Welcome." Now that's how to start a stay. All staff members were friendly and helpful. The room was large and spotless. Breakfast the next day...More

Thank BuffaloDennis
Response from Drue_Ford, General Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-CharlestonResponded 29 November 2017

I know our hard working team appreciates all of your kind words. We are glad to know you enjoyed everything and we hope to accommodate you again some time. Warm Regards, Drue Ford

Reviewed 12 November 2017

the location is a very nice place and the room and the beds there is so comfortable there and so clean the bathroom are very nice as well and the Breakfast Bar is great. it could use more parking space, but over all the Hotel...More

1  Thank Steve A
Response from Drue_Ford, General Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-CharlestonResponded 14 November 2017

On behalf the entire team, we appreciate your kind words and help spreading the word of our comfortable rooms and plentiful breakfast. We hope to accommodate you again some day! Sincerely, Drue Ford

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$141 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mount Pleasant
#2 Romantic Hotel in Mount Pleasant
#4 Business Hotel in Mount Pleasant
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mount Pleasant
#2 Romantic Hotel in Mount Pleasant
#4 Business Hotel in Mount Pleasant
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (69)
Room & Suite (519)
Dining (60)
Pool & Beach (53)
Amenities (49)
Questions & Answers
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djlsatt
14 April 2018|
AnswerShow all 3 answers
Response from Ed L | Property representative |
Hello, Thank you for your interest in our hotel. The adjacent lot to the hotel is public parking and belongs to the city of Mount Pleasant. We only tow vehicles if they are abandoned for 30 days or they are double parked or... More
0
Votes
jimmorgan2017
20 July 2017|
AnswerShow all 11 answers
Response from Ed L | Property representative |
Thanks for your question! Isle of Palms and Sullivans Island beaches are about 6 miles away.
0
Votes
Waynespe
17 May 2017|
AnswerShow all 2 answers
Response from Waynespe | Reviewed this property |
I have cancelled IHG reservations many time. I have a health issue and my plans always can't be fulfilled. I just go on line and cancel with no charge at all a song as it's by a set time the day of booking
0
Votes
Room Tips
"1st floor overlooking the pool would be nice in pool weather."
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"highest floor, South or Bridge View"
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"We had a view of the road and it was still very quiet."
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"Third flood is the best for me."
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