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Sun N Sand Resort

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Sun N Sand Resort
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905 Reviews from our TripAdvisor Community

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Showing 903: English reviews
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Reviewed 4 days ago NEWvia mobile

The hotel seems to be under renovations. The bathroom and the indoor pool were probably the things that were really upsetting. Our bathroom had a toilet that used an oversized plastic bin cover since probably the porcelain was broken. For 2 consecutive days we had the fire alarm light stroving in our room and after 6 attempts while going for...

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Helpful?
Thank Leo M
Reviewed 4 days ago NEW

We thought we had a fantastic deal, with discounts, No.. The list. #1. unclean after a bath and running around the room, the 2 year old's feet were dirty, very dirty, #2. they lied to us about reservations, we attempted to add an extra day, When phone was finally answered at the desk, the clerk told my granddaughter, I'm to...

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Helpful?
Thank Mary L
General M, Guest Relations Manager at Sun N Sand Resort, responded to this review

Dear Mary L, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you...

Gastonia, North Carolina
Reviewed 6 days ago NEW

The room was better than I expected. The staff was friendly. Very helpful with anything we needed. The jacuzzi was being cleaned and fixed but the staff worked fast enough to where we were able to enjoy it within hours, great ocean front views as well. Will definitely stay again.

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Helpful?
Thank TanishaM87
WhitneyElliott_GM, Guest Relations Manager at Sun N Sand Resort, responded to this review

Dear TanishaM87, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. It means a lot...

Charlotte, North Carolina
Reviewed 6 days ago NEW

My family has had the opportunity to stay here before. It was Pretty decent for the most part. We had the suite on the 16th floor. The ocean was pretty chilly still so the pool my boys were looking forward to it. So it was disappointing that the pool, and hot tub were not in operation until the last day...

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Helpful?
Thank denabrice
WhitneyElliott_GM, Guest Relations Manager at Sun N Sand Resort, responded to this review

denabrice, We would like to apologize for the inconvenience caused by the pool and hot tub. We are now informing the management about the problem for the convenience of our customers. We thank you for sharing your concerns to us so we can continue improving our facilities for our dear customers. We hope to see you again soon!

NC
Reviewed 6 days ago NEW

We got a nice Spring special. They were under construction (due to hurricane last year) while we were there, (we knew this before hand). The outdoor pool was closed but did open before we left. Indoor pool was dirty because of everyone coming from beach with sand to it. The wifi was horrible! Couldn't even get good cell service inside,...

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Helpful?
Thank Chris B
WhitneyElliott_GM, Guest Relations Manager at Sun N Sand Resort, responded to this review

Dear tigereye0912, Thank you for taking the time to write this review and share your experience. I assure you that the pool is cleaned on a regular basis, including weekly special treatment and I want to apologize for the temporarily sand in which you found it. Your voice is very valuable to us and we hope you will return to...

Allentown, Pennsylvania
Reviewed 1 week ago via mobile

The term "resort" to me implies that everything you need is on site... and in this case it is not. The rooms look nice on a superficial level, but when you look closer there were a lot of little things that were wrong: there were hastily patched cracks in the wall, the bathroom door handle was broken, curtains were off...

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Helpful?
1Thank Teresa F
WhitneyElliott_GM, Guest Relations Manager at Sun N Sand Resort, responded to this review

Dear Teresa F, Thank you for sharing your experience with us. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope you will return to see how we are continuously improving in an...

Reviewed 2 weeks ago via mobile

The room we had was privately owned but the staff in the lobby was very friendly and the view was beautiful. It was just my mom and I and we loved every minute of our stay. The beach is just a few steps away from the condo. Personally we would recommend this location!

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Helpful?
Thank Chandler J
General M, Guest Relations Manager at Sun N Sand Resort, responded to this review

Dear Chandler J, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you...

Reviewed 3 weeks ago

I never write reviews, I usually am pretty laid back with hotels, especially on the beach. But this hotel really put me over the edge... Hotel grounds were disgusting. Since the hurricane nothing has been fixed and updated. No outdoor pool, no restauraunt, nowhere to even shower your children off from the beach. They tried to update the rooms but...

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Helpful?
Thank Amy V
General M, Guest Relations Manager at Sun N Sand Resort, responded to this review

Dear Amy V, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies...

Reviewed 4 weeks ago

Hotel was dirty. Carpets were a mess throughout the hotel. Outdoor pool area had wood scattered throughout and the water was cloudy to say the least. No maid service was given for the entire three day stay. Went to the front desk to mention a problem with the TV signal as well as a sound coming out of a speaker...

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1Thank Yvon P
WhitneyElliott_GM, Guest Relations Manager at Sun N Sand Resort, responded to this review

Dear Yvon P, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. I am very sorry for the impression we left you with, and we hope you...

Reviewed 5 weeks ago via mobile

First off I want to to say I believe this place shouldn't be in business. My room was horrible the lady's at the front desk were on there cell phones constantly. I was put out over my girlfriend getting into a altercation with another women and the lady's stated that I put my hands on my girlfriend which were false...

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Helpful?
Thank Christopher G
General M, Guest Relations Manager at Sun N Sand Resort, responded to this review

Dear Christopher G, I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. I assure you that each issue mentioned is being investigated and Thank you for taking the...

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Ocean Front Balcony Double Bed Suite (43)
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Ocean Front Double Room with Balcony (33)
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Conference Facilities
Official Description (provided by the hotel)
Set in family-friendly South Myrtle Beach on the Grand Strand, the Sun & Sand Resort effortlessly blends the legendary charm of the South Carolina coast with the comfort and convenience of a modern beachfront high-rise. A perennial favorite of value-seeking Myrtle Beach visitors, this contemporary 179-room hotel is just minutes from the restaurants, nightlife and non-stop energy of Myrtle Beach. Showcasing spacious guest rooms and suites and classic, all-American cuisine at Sun & Sandbar Bar, this South Ocean Boulevard treasure echoes the spirit and style that make Myrtle Beach one of the country's highest-rated beach destinations for families. ... more   less 

Additional Information about Sun N Sand Resort

Address: 2701 S Ocean Blvd, Myrtle Beach, SC 29577-4848
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: $108 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sun N Sand Resort 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Sun n Sand Hotel Myrtle Beach
Hotel Style:
#65 On the Beach Hotel in Myrtle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sun N Sand Resort staff and other travellers.
13 questions
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7 months ago
7 months ago
8 months ago
Berea, Ohio
8 months ago

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Questions? Get answers from Sun N Sand Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at this hotel!”
yvonp175, 23 Mar 2017 | Read review
“Pool being open later”
31hannahh, 8 Mar 2017 | Read review
“Corner Rooms may not always have a balcony BUT the view from those rooms are GORGEOUS especially in the morning”
J4642AQpatrickr, 22 Feb 2017 | Read review
“Higher floors have a better view.”
lothlorien1, 14 Feb 2017 | Read review
“Don't stay here!!!! Disgusting property.”
kellymE6045SW, 4 Oct 2016 | Read review
5 of 5