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Came back after being offered a free stay by corporate. While the resort has improved from my last experience, it still falls short, Housekeeping was offensive when I requested they return an hour later. No supervision by the pool that allowed guests to throw in...More
Family came into town and chose long bay due to location. Weather was overcast but the indoor heated pools made up for it. View was expansive and beautiful. Starbucks on site, and restaueant on site with great drinks and apps. Staff was very friendly and...More
2 Thank mbl0cal
Response from Merli G, Front Office Manager at Long Bay ResortResponded 15 March 2018
Thank you so much for taking time to write a review and choosing Long Bay Resort. We are happy you enjoyed all of the amenities. Thank you for recommending us, we look forward to having you in the near future!
Love this place, parking is very convenient, pool area was filled with children having a wonderful time, bar and food too. Wow! I had originally checked out of my hotel that my family stayed in for the past two nights. Then I went to The...More
Response from jameslabruce, Manager at Long Bay ResortResponded 2 days ago
Thank you for your review KamekaP23. We are glad you and your kids loved Long Bay so much. Come back and stay with us again soon! We always have specials running for some great deals throughout the year.
Every staff member we came into contact with was extremely polite! The rooms were clean and perfect size! Easy access to pools, beach! The restaurants located inside were wonderful! Breakfast at Marvin’s was amazing! It was very quiet and family friendly. We were extremely pleased...More
1 Thank Miranda S
Response from Merli G, Front Office Manager at Long Bay ResortResponded 5 days ago
Dear Miranda S,
Thank you for taking time to write a review, we are very happy you enjoyed your stay with us! We hope to see you soon.
Stayed here for a week while on a golf trip. Not a bad place, but needs some updating. Many of the light switches in rooms did nothing, the TV's were not easy to find channels and we could not adjust the aspect ratio to get...More
Response from Megan M, Manager at Long Bay ResortResponded 1 week ago
Thank you for taking the time to tell us about your past golf trip with us. We are very sorry to hear about the maintenance issues you experienced. We will be sure to address your concerns with the maintenance department. We do agree that the...More
Response from exterior_corridors | Reviewed this property |
My advice is to visit Long Bay's website. There are photos of each room type shot from multiple angles, as well as a diagram of the layout. Booking direct ensures that the room type that you select is available for your... More
My advice is to visit Long Bay's website. There are photos of each room type shot from multiple angles, as well as a diagram of the layout. Booking direct ensures that the room type that you select is available for your chosen dates. Their cancellation policies and reservation terms and conditions are linked on the reservation form. My experiences have been during peak season, one of those being a last minute reservation. The room I reserved was the room I got. As such, I've never had to ask for refunds of any kind. I hope this helps.