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Crown Reef Beach Resort and Waterpark

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Crown Reef Beach Resort and Waterpark
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1,366 Reviews from our TripAdvisor Community

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Showing 1,366: English reviews
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Reviewed yesterday NEWvia mobile

Resort to me means full service, this place service is very lacking. Under construction I can understand, but I would think they would try to make up for it on the service side. King suite ocean view was nice, kids enjoyed heated Pools and slides. Steer clear of "Loco Gecko" food bad service worse.

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Helpful?
Thank ekuhl
Wendell, North Carolina
Reviewed yesterday NEW

I would advise you not to waste your money on this hotel. There is way to much construction going on in which woke us up early both mornings we were there. The room was a dump, the fire alarm didn't work that went off twice during out stay causing an evacuation at midnight one night. The sink sprayed out water...

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Helpful?
Thank sholm03
Summerville, South Carolina
Reviewed yesterday NEW

I booked a room at your resort for this past weekend March 24 through 26th to attend the 2nd Annual Scottish Games in Myrtle Beach. I was met by a very pleasant staff. The room was wonderful, however, the location ended up becoming a nightmare. We were given room 101 in Tower One. The room is across from an elevator...

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Helpful?
Thank draydevn
Rock Hill, South Carolina
Reviewed yesterday NEW

The first day was great, second night we came back there was absolutely no parking, cars without plackards everywhere. Woke up asked for some extra towels & wash rags because the house keeping did not even bother to come into our room that day, they advised they'd send them right over. After an hour of waiting for them we just...

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Helpful?
Thank AmberB5488
Greeneville
Reviewed yesterday NEW

We didn't have hot water either day we were there. Also the fire alarm was set off both days. Once at 11pm. Not very fun for our child. Also when we booked we were not informed that the pools were under construction so not only did we not get to use the pools but had to listen to grinding and...

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Thank chadr271
Raleigh, North Carolina
Reviewed yesterday NEW

We stay at the Crown Reef Resort for a week with our kids every summer for the last 5 summers. This past weekend we went to Crown Reef without the kids for a relaxing weekend at the beach. Unfortunately, Crown Reef had some very loud and disruptive college kids staying there who pretty much ruined our weekend. They were loud...

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Helpful?
Thank Liz C
Chicago, Illinois, United States
Reviewed 2 days ago NEW

I had a serious knee injury a week before my trip but had OK from doctor to go since I paid for airfare and would lose out. The staff was great: Wayne, director of guest services personally drove me from check-in to my room. Brent of guest services did follow-up and noted that my friend arrived on a later flight...

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Helpful?
1Thank Cynthia K
Jason H, Front Office Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Mrs. Cynthia K, Thank you so much for your feedback. We strive to make every guests experience a memorable one. We thank you for your positive comments and will certainly share the kind words with all of the staff you have mentioned. Respectfully, Jason H Front Office Manager

West Palm Beach, Florida
Reviewed 2 days ago NEW

Although the weather wasn't very spring like we found plenty to do. The rooms were sufficient, it was nice to have a kitchenette so you didn't have to eat every meal out. There was some construction but there were still pleanty of pools open. We enjoyed the water slides. Every room has an ocean view.

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Helpful?
2Thank tsg8tor
Jason H, Front Office Manager at Crown Reef Beach Resort and Waterpark, responded to this review

tsg8tor, Thank you so much for your feedback. We strive to make every guests experience a memorable one. I do apologize for the construction, as we are still recovering from the hurricane. We should be operating at regular capacity here very soon. If you guys enjoyed your stay with us this time, you will definitely enjoy your next visit. Respectfully,...

Reviewed 3 days ago NEWvia mobile

When we arrived we drove around for 30 minutes before finding a employee who told us to check in across the street. After getting checked in we drive back over to the resort and began bringing all of our belongings by hand up to the 8th floor. That dossnt sound like a lot? We had to make 4 trips because...

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Helpful?
Thank Rebecca O
Jason H, Front Office Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Mrs. Rebecca O, I am so sorry to hear of the condition of your room and that you and your family did not enjoy your time in Myrtle Beach. Please contact me at the resort so that we can discuss how to make your next visit to the area a memorable one. I wish you had reached out to me...

Reviewed 3 days ago NEWvia mobile

Great hotel kids loved it!! Rooms are Nice and clean and beautiful views from the room. Kids loved the water park and pools. Best place for family getaways. Staff is friendly courteous and knowledgeable

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Helpful?
Thank Tonya R
Jason H, Front Office Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Mrs. Tonya R, Thank you so much for your feedback. We do pride ourselves on our guest services and strive to make every guest a repeat guest. We look forward to your next visit and thank you again for your positive comments. Respectfully, Jason H Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Crown Reef Beach Resort and Waterpark is home to 514 newly refreshed guest rooms and suites as well as a year-round, four-story tall oceanfront waterpark featuring two 38-foot tall slides, a kiddie slide, silly sub and more. A true family vacation destination, Crown Reef features many additional water features including oceanfront pools, spas, fountains, and the longest oceanfront lazy river on the Grand Strand at 575 feet. Other amenities include Town Center, Loco Gecko Beach Shak, Grab n' Go Grill and Coffee Bar, Swirl Ice Cream and Sweet Shop, arcade, spacious conference center, free WiFi, summer activities and an on-site golf department. ... more   less 

Additional Information about Crown Reef Beach Resort and Waterpark

Address: 2918 S Ocean Blvd, Myrtle Beach, SC 29577-4854 (Formerly Crown Reef at South Beach Resort)
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: $150 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crown Reef Beach Resort and Waterpark 3*
Number of rooms: 514
Reservation Options:
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Also Known As:
Crown Reef At South Beach Hotel Myrtle Beach
Myrtle Beach Crown Reef
The Crown Reef Hotel Myrtle Beach Sc
Crown Reef Resort South Carolina
Crown Reef Resort s Beach Myrtle Beach
Crown Reef s Beach Hotel
Hotel Style:
#25 Top resorts Hotel in Myrtle Beach
#55 On the Beach Hotel in Myrtle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Crown Reef Beach Resort and Waterpark staff and other travellers.
71 questions
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Questions? Get answers from Crown Reef Beach Resort and Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms ocean view”
 of 5 bubbles CynthiaK393, 26 Mar 2017 | Read review
“Higher rooms have less noise.”
 of 5 bubbles tsg8tor, 26 Mar 2017 | Read review
“Each room has a view of ocean with a balcony. We were on 10 th floor and it was a beautiful view. There are3 towers with ample parking.”
 of 5 bubbles Sandra2066, 17 Mar 2017 | Read review
“Stay somewhere else.”
 of 5 bubbles jcb2091, 13 Mar 2017 | Read review
“These rooms need a remodel to upgrade to pay the fees that we paid during off season for the room we received was rediculous. ”
 of 5 bubbles mrswatts00, 13 Mar 2017 | Read review
5 of 5