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Hyatt Place Charleston Airport and Convention Center

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Hyatt Place Charleston Airport and Convention Center
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568 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Charleston Airport and Convention Center
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Showing 560: English reviews
Louisville, Kentucky, United States
Reviewed 20 October 2016 via mobile

My wife and I were on our way to Kiawah for a short vacation and stayed at this hotel close to the airport because of our late arrival in Charleston. What a great place! Rooms are huge, very quite, well taken care of by cleaning staff and the breakfast was wonderful!!

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Helpful?
Thank Joe F
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for visiting us at the Hyatt Place! We are so glad that we could provide a comfortable place to rest after a late arrival into the Charleston Airport. We are grateful for these wonderful compliments and hope that you will have an opportunity to visit us again in the future. Sincerely, Hyatt Place Charleston Airport Management Team

North Charleston, South Carolina
Reviewed 20 October 2016

Rude woman answered the phone when i called about a concern, it was a misunderstanding on behalf of myself but also the front desk personnel. Rudeness by the woman was uncalled for. Didnt appricate her assuming that i should know how billing procedures go.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank L1297GBangelar
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your review. Our team works hard to provide excellent customer service for each and every hotel guest, so we are truly sorry for the miscommunication that occurred on this particular phone call. Thank you for bringing this to our attention so that we can be better prepared in the future. We are grateful for your business and...

Bronx, New York, Usa
Reviewed 18 October 2016

Although our room was canceled on a "misunderstanding" an hour before arriving, the customer service and professionalism of the staff over shadowed it all. The rooms were nice and clean, view amazing, housekeeping available 24 hrs, complimentary breakfast was AWESOME it was a full spread: cereal, breads, bagels, hot food, drinks, coffee, yogurt, etc. The hotel itself was beautiful, the...

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Helpful?
Thank Ilona J
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for the five star review! We appreciate your patience at check in while our team resolved the problem. It is wonderful to hear that you enjoyed our clean rooms, unique amenities and convenient location. We are grateful for your business and hope to see you again soon! Sincerely, Hyatt Place Charleston Airport Management Team

Simpsonville, SC, United States
Reviewed 13 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Dina S
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Hooksett, New Hampshire
Reviewed 12 October 2016

This was a wonderful experience under adverse conditions. We were there to get married during Hurricane Matthew and I can't tell you how accommodating everyone was... it was such a pleasure being there. If they can get you through a hurricane, they can get you through anything! :)

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 716pamb
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your review! We are so glad that we could provide comfortable accommodations for such a special occasion. We appreciate these wonderful compliments about your stay and hope that you will have an opportunity to visit us again in the future! Sincerely, Hyatt Place Charleston Airport Management Team

Charleston, South Carolina
Reviewed 11 October 2016

A great stay during a very trying time - Hurricane Matthew. If the short staffed hotel can do a great job in this type of situation, I have no doubt that a "normal" stay would be fabulous. Thanks Vicki, Bailey, Jamel, Curtis and Kim

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 476lucye
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your review! We are pleased to hear that you enjoyed a five star experience at our hotel. We look forward to sharing this feedback with our staff and hope to see you again in the future! Sincerely, Hyatt Place Charleston Airport Management Team

Reviewed 11 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 460mildredr
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Columbia, Connecticut
Reviewed 10 October 2016 via mobile

Hyatt Hotels has lost my business. I had a reservation booked at the Hyatt Place Charleston Airport / Convention Center for 1 night, 10/11, which was supposed to be the night before flying home from Charleston, after attending a wedding. Because of Hurricane Matthew, our trip had to be canceled (Charleston was under an evacuation order when we were supposed...

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Helpful?
Thank Shannon G
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Good Afternoon, Shannon! We have waived all cancellation charges and penalties through 10/12/16 for guests who were affected by Hurricane Matthew. We apologize for any miscommunication that may have occurred and hope that you will reach out to our staff for assistance with your bill. We will be happy to review your reservation and make any necessary charges. We appreciate...

Reviewed 7 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank nanceed2015
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Petoskey, Michigan
Reviewed 3 October 2016

Very nice clean room. Hotel staff friendly and very helpful. Had a spinach salad in a plastic container from the lobby area. Good, but cost $10!!!! Wow. Shuttle service nice touch. Quiet room, slept well.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kathleen M
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for recommending our clean rooms, complimentary shuttle and quiet atmosphere to fellow travelers! It is great to hear that you enjoyed your stay and that you had an opportunity to check out our 24/7 gallery menu. We are grateful for your business and hope to see you again soon! Sincerely, Hyatt Place Charleston Airport Management Team

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning

Additional Information about Hyatt Place Charleston Airport and Convention Center

Address: 3234 W Montague Ave, North Charleston, SC 29418-5935
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $187 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charleston Airport and Convention Center 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hyatt Place Charleston Airport Hotel North Charleston
Hotel Style:
#3 Romantic Hotel in North Charleston
#4 Business Hotel in North Charleston
#5 Family Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Charleston Airport and Convention Center staff and other travellers.
9 questions
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Nashville, Tennessee
over a year ago

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Questions? Get answers from Hyatt Place Charleston Airport and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask when reserving to get a view or quiet room. i had the roof view - looking at a roof”
FineThingsinlife, 1 Apr 2017 | Read review
“I got a room with 2 Queen beds. Very large and spacious room!”
melodiew945, 14 Feb 2017 | Read review
“Stay high and away from elevators (same with any hotel)”
CigarNWhiskeyExpert, 8 Feb 2017 | Read review
“I recommend staying above the first two floors for good views and quiet.”
ilonaj107, 18 Oct 2016 | Read review
“I usually requested a room facing the rear of the property.”
ChristianM997, 16 Aug 2016 | Read review
5 of 5