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SpringHill Suites Charleston North/Ashley Phosphate

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Traveller (112)
Room & Suite (50)
Dining (13)
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Overview
  • Excellent58%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible5%
Travellers talk about
“front desk”(86 reviews)
“waffles”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Offers from SpringHill Suites Charleston North/Ashley Phosphate
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Offers from SpringHill Suites Charleston North/Ashley Phosphate
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (720)
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All reviewsfront deskwafflesthe breakfast areaindoor poolashley phosphatefresh fruitfree breakfasta great stayfolly beachsofa bedliving arearooms were very cleanone night stayhistoric districtstaff was friendlyclose to the airportmama
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11 - 15 of 710 reviews
Reviewed 20 February 2018

Only 7 or 8 years old,this is a very attractive property. Our room was almost a bedroom and a living room, separated by a 3/4 wall. The micro and fridge and sink had their own nook, and the computer desk was also out in the...More

Thank 34oceanspirit
Reviewed 14 February 2018

Upon arrival, check in was simple and quick. Our room was very clean, extensive and very homely. The beds were comfortable for my children and I. Breakfast was delicious.My only disappoinment was the price shock for a small bottle of wine. The price range was...More

Thank Nicole M
Reviewed 17 January 2018 via mobile

I have stayed here several times. This time I checked with no welcome just asked for my license and credit card. No acknowledgement of rewards member, no breakfast time, nothing. Then I went to exercise room and 2 out of 5 machines worked properly. No...More

1  Thank sdmerritt13
Response from GM7535, Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 20 January 2018

Thank you so much for your feedback, it helps us in training efforts to help mold our team into a dynamic hospitality staff. Thank you for your loyalty in becoming a regular guest and in being a Marriott Rewards member. I have to admit sometimes...More

Reviewed 1 January 2018 via mobile

I would have given this ZERO if I could have. We checked in to this place because my father in law died. We also chose it so our daughter could have an indoor pool to help occupy her mind during all that we’ve gone through....More

2  Thank RobynJ92
Response from GM7535, General Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 7 January 2018

I am in receipt of your comments and numerous details made not only on line, but also via email, and telephone, with respect to your 2 night stay at our Springhill Suites Charleston North, and I am extremely sorry if we did not live up...More

Reviewed 7 December 2017 via mobile

Stayed here for an extended stay for business. There was some difficulty checking in and the desk staff made no effort at all to fix it. Later complaints to the Management was a clear indication why the staff is extremely rude. Hotel was clean but...More

1  Thank Greg P
Response from GM7535, Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 9 December 2017

Thank you for choosing to stay at the Springhill Suites Charleston North, and thank you for your feedback. I apologize that you had difficulties checking in and feel the staff was rude to you as we never want our guest to feel that way.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$95 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in North Charleston
#17 Romantic Hotel in North Charleston
#19 Business Hotel in North Charleston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in North Charleston
#17 Romantic Hotel in North Charleston
#19 Business Hotel in North Charleston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (112)
Room & Suite (50)
Dining (13)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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mpdunne2
29 November 2017|
AnswerShow all 2 answers
Response from GM7535 | Property representative |
Regrettably that is not the case
0
Votes
dcdihome
26 November 2016|
AnswerShow all 5 answers
Response from GM7535 | Property representative |
Unfortunately, we do not have a shuttle service available, but we can assist you with every transportation need you may have throughout your stay or prior to. If you need any further assistance, feel free to contact the... More
0
Votes
FitTrainer91
13 September 2015|
AnswerShow all 5 answers
Response from Ashlyne C | Reviewed this property |
This hotel has a gym. It is equipped with treadmills, weights, and bicycles.
1
Vote
Room Tips
"Quiet, clean, and a!most new...probably!y all good."
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"All rooms are nice."
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"Better to have room on back side so no traffic noise but well insulated."
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"Rooms near the side of the building enable you to get to your car quickly when you want to leave for..."
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