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All reviewsfront deskwafflesthe breakfast areaindoor poolashley phosphatefresh fruitfree breakfasta great stayfolly beachsofa bedliving arearooms were very cleanone night stayhistoric districtstaff was friendlyclose to the airportmama
Only 7 or 8 years old,this is a very attractive property. Our room was almost a bedroom and a living room, separated by a 3/4 wall. The micro and fridge and sink had their own nook, and the computer desk was also out in the...More
Upon arrival, check in was simple and quick. Our room was very clean, extensive and very homely. The beds were comfortable for my children and I. Breakfast was delicious.My only disappoinment was the price shock for a small bottle of wine. The price range was...More
I have stayed here several times. This time I checked with no welcome just asked for my license and credit card. No acknowledgement of rewards member, no breakfast time, nothing. Then I went to exercise room and 2 out of 5 machines worked properly. No...More
1 Thank sdmerritt13
Response from GM7535, Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 20 January 2018
Thank you so much for your feedback, it helps us in training efforts to help mold our team into a dynamic hospitality staff. Thank you for your loyalty in becoming a regular guest and in being a Marriott Rewards member. I have to admit sometimes...More
I would have given this ZERO if I could have. We checked in to this place because my father in law died. We also chose it so our daughter could have an indoor pool to help occupy her mind during all that we’ve gone through....More
2 Thank RobynJ92
Response from GM7535, General Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 7 January 2018
I am in receipt of your comments and numerous details made not only on line, but also via email, and telephone, with respect to your 2 night stay at our Springhill Suites Charleston North, and I am extremely sorry if we did not live up...More
Stayed here for an extended stay for business. There was some difficulty checking in and the desk staff made no effort at all to fix it.
Later complaints to the Management was a clear indication why the staff is extremely rude.
Hotel was clean but...More
1 Thank Greg P
Response from GM7535, Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 9 December 2017
Thank you for choosing to stay at the Springhill Suites Charleston North, and thank you for your feedback. I apologize that you had difficulties checking in and feel the staff was rude to you as we never want our guest to feel that way.
Unfortunately, we do not have a shuttle service available, but we can assist you with every transportation need you may have throughout your stay or prior to. If you need any further assistance, feel free to contact the... More
Unfortunately, we do not have a shuttle service available, but we can assist you with every transportation need you may have throughout your stay or prior to. If you need any further assistance, feel free to contact the property directly.