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Residence Inn Charleston North/Ashley Phosphate

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Residence Inn Charleston North\/Ashley Phosphate
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159 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Start your review of Residence Inn Charleston North/Ashley Phosphate
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Reviewed yesterday NEW

During my recent visit to the Charleston area as a first timer, I stayed at this wonderful hotel. Everything from the staff, room, location, and simply the amenities was absolutely amazing! Upon arrival, my family and I was greeted with a warm smile and welcome from the Front Desk Clerk: Ms. Colette. She checked me in swiftly and immediately gave...

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Helpful?
Thank T C
Reviewed 6 days ago NEWvia mobile

This literally just happened! I woke up and I go in the kitchen area for some water, turn the light on and roaches are every where. The floor, counter tops every thing. I'm leaving this roach motel in the morning. Absolutely disgusting.

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Thank Ashley C
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

Ashley C, Thank you for submitting a review on Tripadvisor. I sincerely apologize for the issue you experienced while staying with us. We have contacted the appropriate department to make sure this was an isolated issue. Thank you for giving us the continued opportunity to provide your lodging accommodations while you are staying in North Charleston. Yours in hospitality, Diana...

Concord, North Carolina
Reviewed 1 week ago

We only stayed one night, but this Residence Inn was top notch. The staff was friendly and professional. Very nice breakfast with fresh fruit and a nice assortment of other breakfast items. Room was clean, bed comfortable,

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Thank JCF65
Reviewed 1 week ago

Residence Inn Charleston rates five stars based upon customer service and comfortable amenities that include the small considerations. In particular, the breakfast staff ensured the breakfast buffet was ready to go on time and organized. I appreciated how the coffee urns were filled with fresh Joe with a healthy creamer variety, by 5:00 a.m., instead of overnight coffee. The evening...

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Helpful?
Thank Clint G
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

Clint G, Thank you for providing feedback regarding your recent stay with us at Residence Inn Charleston North/ Ashley Phosphate. We are delighted to hear that your stay with us was exceptional! As we strive to provide a "best in class" hotel experience, your feedback is integral to our continued success. I am excited to share your review with our...

Summerville, South Carolina
Reviewed 2 weeks ago

Recently checked-out after a very extended stay at this hotel. Just wanted to say a special thanks to Sabrina, Andrea and especially Dianna, who were all very helpful to me and my family. Highly recommend this hotel.

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Helpful?
Thank wnfusco
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

wnfusco, Thank you for taking the time to review us on TripAdvisor! It was a pleasure to have you and your family as extended stay guest. We hope to see you again soon! Please stop by and say "Hi" if you are ever in the area! Sincerely, Diana H. Guest Service Supervisor

Reviewed 2 weeks ago

Overall the hotel is great, Breakfast is good and the evening mix is also worth it. The only issue I had was taken care of by the front desk staff, especially Dianna and Sabrina. Sasha also made breakfast nicer. All in all the entire staff is what makes this hotel worth staying at.

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Helpful?
Thank Scott P
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

Scott P, Thank you for mentioning how great our front desk staff is and how much you enjoy the Mix in the evenings! Sasha is an awesome breakfast host and I will be sure to pass on your kind words. We hope to see you again soon! Thank You, Diana H. Guest Supervisor

Mobile, Alabama
Reviewed 2 weeks ago

I've stayed here multiple times and enjoyed every stay. The front desk staff have been very helpful from the begining to the end of every stay. Ms. Diana and Ms. Sabrina have been have been able to answer every question and make my stay a great one every time.

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Helpful?
Thank pvfd8502
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

pvfd8502, Thank you so much for writing a review! We are thrilled that our customer service has exceeded your expectations! We will be sure to pass your comments along to our staff to motivate them to continue to provide excellent service. Thank You, Diana H. Guest Service Supervior

Edmonton, Canada
Reviewed 3 weeks ago

Sub standard service and quality well below what anyone would expect from a Marriott. listed as a catagory 5 hotel it is far from that . more like a 2. Right from the point of arrival the service was poor. front door locked. no one at front desk. no bar. no restraunt. pool closed. no shampoo in bathrooms called to...

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Helpful?
Thank Gerry J
Management response:

We are sorry to hear that this has happened. Your previous stay with us was a wonderful review and a shout out to our associate Sabrina. We are surprised to hear some of the comments on this review, but none the less I apologize for your recent stay. We hope you will visit us again as we take our comments...

Floyds Knobs
Reviewed 4 weeks ago

We were very pleased with our week stay at this hotel. Our studio room was the perfect size, large enough to spread out but not big enough that we felt lost in it! Everything was clean and fresh. The staff were all very helpful and friendly. The only down side to our stay was the youth hockey team who insisted...

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Helpful?
Thank IndianaLady
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

IndianaLady, Thank you for taking the time to review us on TripAdvisor! We appreciate the detailed feedback on our hotel and its many awesome amenities. Our staff works really hard at ensuring all our guest are satisfied during their stay with us, thank you for acknowledging that. We hope to host your next visit to Charleston! Sincerely, Diana H. Guest...

Atlanta, Georgia
Reviewed 7 February 2017

I went to this hotel and was pleasantly surprised that it is not the traditional "outdoor apartment " style Residence Inn hotel. It was nice inside and they do offer free booze between 6-730p which is more and more common in the nicer brand hotels. The only minor complaint was a strand of hair on my bath towel and I...

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Helpful?
Thank JMTravels2016
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

JMTravels2016, Thank you for staying with us and sharing your feedback! We are thrilled to hear you will stay with us again when in the area. Also, thank you for complementing our spacious rooms and some of the amazing amenities we offer. We very much look forward to hosting you soon! Sincerely, DIana H.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Charleston North/Ashley Phosphate

Address: 7457 Northside Dr, North Charleston, SC 29420-4209
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $266 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charleston North/Ashley Phosphate 3*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#16 Romantic Hotel in North Charleston
#16 Business Hotel in North Charleston
#17 Family Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charleston North/Ashley Phosphate staff and other travellers.
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Questions? Get answers from Residence Inn Charleston North/Ashley Phosphate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick a top floor which seem to be quieter”
 of 5 bubbles JCF65, 15 Mar 2017 | Read review
“All the rooms are about the same but the higher floors are a little quieter.”
 of 5 bubbles , 8 Mar 2017 | Read review
“Rooms on the back of the hotel are quieter. There is a fire pit in the front side .”
 of 5 bubbles IndianaLady, 23 Feb 2017 | Read review
“Stayed in Rm 123 over looking the pool, would have been a plus if it was summer time. PET FRIENDLY”
 of 5 bubbles kbw6, 28 Jan 2017 | Read review
“Offer several discounts.”
 of 5 bubbles nboothe311, 17 Jan 2017 | Read review
5 of 5