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Best Western Plus Airport Inn & Suites

463 reviews
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Traveller (22)
Room & Suite (14)
Dining (4)
Overview
  • Excellent35%
  • Very good30%
  • Average14%
  • Poor9%
  • Terrible12%
Travellers talk about
“cracker barrel”(15 reviews)
“indoor pool”(24 reviews)
“room was clean”(28 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Airport Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (463)Write a Review
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139
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54
Show reviews that mention
All reviewscracker barrelindoor poolroom was cleanstay there againwafflesfront desk stafffitness centerwould recommend this hotel to anyonehot breakfastfamily reunionshort drivefree breakfastdowntown charlestonihopmotelshuttledryer
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1 - 5 of 456 reviews
Reviewed 4 days ago

There was no soap in the shower and hardly any by the sink. There was very little shampoo in dispenser in the shower. Hairdryer was missing. Had to call room service and wait for someone to come back from shuttle run to bring it to...More

Thank sarathuggins
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded yesterday

Dear sarathuggins, We are very sorry that your room was not prepared properly and we are sorry for the inconvenience to you. Rest assured we have addressed this issue and make the necessary corrections. Thank you for staying with us. Most sincerely, Best Western Airport...More

Hotel's Favourite
Reviewed 2 weeks ago

Hotel comes as advertised: pretty standard B W PLUS facility. Room was clean, bright, everything immaculate; everything worked. Commented on the presentation of this ground floor room, and the clerk said it was one of the rooms cleaned by the Executive Housekeeper. Bed comfortable; lots...More

Review collected in partnership with Best Western
Thank DuncanTee
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded 2 weeks ago

Dear DuncanTree, It was a pleasure having you stay with us. Thank you for choosing our hotel and posting this review of your visit. Your business is very important to us and we hope you will visit again soon. Most sincerely, Best Western Plus Airport...More

Reviewed 1 week ago via mobile

Friendly staff all around, front desk, shuttle driver, and ladies keeping up the breakfast nook. All were very helpful and friendly. Breakfast spread was very good... The ladies kept it clean and orderly! They greeted you with a smile and good morning.More

Thank Corey G
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded yesterday

Dear Corey G, We are very pleased that you enjoyed our southern hospitality. Thank you for choosing to stay with us. Your comments are very important as we work to insure our guest have a good stay. Please come back soon. Most sincerely, Best Western...More

Reviewed 1 week ago

We stayed at this hotel December 30th and 31st. We picked this hotel because of the convenience of staying near the Port of Charleston. I love Best Western Hotels but I feel that this one is lacking customer care. Our first nights stay was excellent...More

Review collected in partnership with Best Western
Thank Kelly C
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded 1 week ago

Dear Kelly C, We are very sorry that you were disturbed by other guest. This certainly not typical of our services, we feel sure this was due to it being New Year's Eve. Again, we apologize for this. Thank you for staying with us. Most...More

Reviewed 2 weeks ago via mobile

1st impressions were not great unfortunately, we arrived very late (10pm) after a long drive and stop for dinner before check in. Our room wasn't ready so the receptionist had to go make up our room and another room for someone else. When we eventually...More

Thank Beccy G
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded 2 weeks ago

Dear Beccy G, It is rewarding to read your comments, we are so proud that we were more than you expected. We apologize that your room was not ready when you arrived. Thank you for staying with us, please come back soon. Most sincerely, Best...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (14)
Dining (4)
Hotel & Grounds (26)
Bathroom (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
20 December 2016|
AnswerShow all 3 answers
Response from Gloria B | Property representative |
You must be 21 or 18 if accompanied by an adult.
0
Votes
Janey2u
22 February 2016|
AnswerShow all 3 answers
Response from ArizonaTravelers42 | Reviewed this property |
The shuttle operates from 7AM until 11PM when we were there. They were kind enough to leave at 6:45 AM as we had an early flight.
0
Votes
bearhunter4
30 April 2015|
Answer
Response from charliebrown1 | Reviewed this property |
They have certain times for shuttle. We went to information desk on arrival to airport and they called for us and taxi was sent to airport .
0
Votes
Room Tips
"Suite n on front of hotel"
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"Some airport noise. Not bad."
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"Pick the top floor."
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"First floor or near elevator. Makes it easier to carry your own luggage."
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