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Peppertree Ocean Club, a Festiva Resort

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Traveller (120)
Room & Suite (551)
Pool & Beach (143)
Overview
  • Excellent22%
  • Very good37%
  • Average23%
  • Poor9%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (257)Write a Review
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Traveller rating
57
88
61
25
25
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Time of year
LanguageEnglish
57
88
61
25
25
Show reviews that mention
All reviewsan older resortstudio unitindoor pool and hot tubspent a week heretwin bedsbeach locationcherry grovestaff was friendly and helpfulbeach chairsgreat poolssliding doorfirst floorliving areafitness roomsleeper sofatiki barlabor day
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1 - 5 of 256 reviews
Reviewed 3 weeks ago

We had a beautiful view and the beach is right there. The apartment was lovely but we had significant issues with the hot water. The excuse was that it was off season and the pipes took longer to heat up.

Thank Karen K
Response from Michael P, General Manager at Peppertree Ocean Club, a Festiva ResortResponded 3 weeks ago

Thank you for your feedback. We just replaced two hot water heaters. This issue has been corrected. Thank you for staying with us and we look forward to serving you again in the future.

Property's Favourite Review
Reviewed 25 November 2017

we exchanged a week of timeshare to stay here. Great location, very quiet this week. Maintenance and housekeeping respond quickly and very friendly. Wish pools were heated, but hot tub worked well. would stay here again

Review collected in partnership with this hotel
1  Thank rosie48188
Response from Michael P, General Manager at Peppertree Ocean Club, a Festiva ResortResponded 27 November 2017

Thank you for your feedback. We are glad you enjoyed your stay with us. Thank you for staying with us and look forward to serving you again in the future.

Reviewed 3 weeks ago

we decided to pick this place cause it was cheap got a good deal on travelzoo, but glad we decided to give it a chance. The rooms were spacious and clean with a fridge and stove and all the utensils you may need, walking distance...More

1  Thank Karenilia1
Response from Michael P, General Manager at Peppertree Ocean Club, a Festiva ResortResponded 3 weeks ago

Thank you for your feedback. We are glad you enjoyed your stay with us. Thank you for staying with us and we look forward to serving you in the future.

Reviewed 10 January 2018

Our room was on the fifth floor with a nice ocean view. The room was nice but needed to be cleaned better. There was issues with both elevators but they were repaired during our stay. Instead of asking the staff to clean our room, we...More

Review collected in partnership with this hotel
Thank warrenc349
Response from Michael P, General Manager at Peppertree Ocean Club, a Festiva ResortResponded 12 January 2018

Thank you for your feedback. I apologize that your room wasn't cleaned properly. I will pass this review along to my Housekeeping staff. Thank you again for staying with us and look forward to serving you in the future.

Reviewed 4 January 2018

We checked in on Christmas Day with no issues. The unit was really cute, inviting and clean (except the floors..not sure if it was the cleaner used but it was sticky). The location is amazing...literally steps to the beach. The indoor pool and hot tub...More

Thank Renee S
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$99 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$99 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (120)
Room & Suite (551)
Pool & Beach (143)
Dining (24)
Amenities (40)
Questions & Answers
Ask a question
Ginger B
7 November 2017|
AnswerShow all 2 answers
Response from Michael P | Property representative |
Hello, The wifi is fine here. No we dont offer an option to upgrade to a faster wifi.
1
Vote
scapelady
16 August 2017|
AnswerShow all 5 answers
Response from golffore2001 | Reviewed this property |
401 is Oceanfront and as far from office as you can get. It is a 2 bedroom deluxe unit, but a little smaller than the other deluxe units.
1
Vote
Renzoesp02
14 April 2017|
AnswerShow all 2 answers
Response from sctraveler13 | Reviewed this property |
Yes, we stayed there for 3 nights a week ago.
1
Vote
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12345610
Room Tips
"Excellent views of the beach"
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"Do the linen exchange. If doing a 1 BR, get the 1 BR deluxe."
Read review
"first floor cannot see over the dunes to the ocean. There are wing/side units"
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"When I arrived on Saturday, there were no luggage carts available. I guess guests leaving on Sunday had them..."
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