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TownePlace Suites Rock Hill

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155 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Rock Hill
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Showing 155: English reviews
Reviewed 26 August 2016

The hotel was our last stop on the way home from our family road trip to Disney, and the service at this hotel was great. the price was great, the rooms were very clean and the staff member that made it great and very memorable was Ms. Val! The lady who served breakfast (which is complimentary with the price of...

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Helpful?
Thank Julia W
dwade2015, Assistant Manager at TownePlace Suites Rock Hill, responded to this review

Thank you for taking time and reviewing our hotel. It's always uplifting to read these to the staff to remind them of how much they are appreciated by our guests. We do agree about Miss Val, she is one of guests favorites. Her warm demeanor and southern hospitality is given to guest and staff members also. We will share with...

Rock Hill, South Carolina
Reviewed 17 August 2016 via mobile

We lived in this hotel for 8 months because of my husbands work, it's an exceptional hotel we found a Family in the staff everybody was so friendly, La'quisha, Allison, Madison, Cárter, Sierra, Zeyna, Duane, Ms. Val, Tamika, Tiffany, Kendra, Cassandra, Juanita, in general all the girls and the maintenance team, everyone was always very nice and helpful, we really...

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Helpful?
Thank ElizabethTdS2
dwade2015, Assistant Manager at TownePlace Suites Rock Hill, responded to this review

Thank you so much for this uplifting review. It was our pleasure having you here and your presence was immediately missed the day you left. The staff will be glad to hear about this and we wish you all the best and please if you're in the area, stop by. We would live seeing you again. Sincerely, Duane Assistant Manager

A TripAdvisor Member
2 reviews
Reviewed 11 August 2016 via mobile

The welcome was upbeat with a smile and checkout was the same. Clean with nice decor. I had a handicap room although not needed, I loved it. The extra space was great. With the space I could have had at least 3 people in with me (king bed w/pullout couch). Great experience.

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Thank A TripAdvisor Member
dwade2015, Assistant Manager at TownePlace Suites Rock Hill, responded to this review

Thank you for taking time to write such a wonderful review. We are glad you enjoyed your stay and the room exceeded your expectations. We share these reviews with our staff and it does wonders for encouragement. We hope you were able to enjoy the sights and local attractions here in Rock Hill and if not, on your next visit...

Richfield, Minnesota
Reviewed 23 July 2016 via mobile

This is seriously the BEST hotel ever! My mom, son and myself came for a national football camp. The hotel is very clean. We were consistently greated by the kindest staff EVER! They kept fresh fruit filled in the lobby, with a middle school football camp, I'm sure that was a lot of fruit. The front desk had everything we...

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Helpful?
Thank Angiem987
dwade2015, Asst. Manager at TownePlace Suites Rock Hill, responded to this review

Thank you for such a passionate review of your stay, these reviews are shared with our staff and it lets them know how much their work is valued. We did enjoy the football camp group. just thinking of all the future NFL stars that were here was pretty cool. Look forward to seeing you all again and take care.

Harrisburg, Pennsylvania
Reviewed 21 July 2016 via mobile

The hotel is nothing special ..just an average long stay. The exceptions are the staff - everyone was extremely friendly and helpful. The outstanding experience is the interaction at breakfast with 'Valda' who was one of the most pleasant and inspiring individuals I have met in along time. She is a real treat in the morning.

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1Thank wabkab
dwade2015, Assistant Manager at TownePlace Suites Rock Hill, responded to this review

Thank you for your comments about Valda. We do have lots of our guests who appreciate her making them feel at home. We did read your comments about her at a team meeting and honored her in front of her peers. We appreciate you taking time to review our hotel and look forward to seeing you again in your travels...

Egg Harbor Township, New Jersey
Reviewed 20 July 2016

We came to Rock Hill for a football event and the hotel was sold out and you would have never known it we stayed for 4 days and it was only 15 minutes to the event. Carter checked us in and was great and I felt bad for him and Laquesha had to work by themselves and it was very...

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Helpful?
1Thank pokerolls
dwade2015, Assistant Manager at TownePlace Suites Rock Hill, responded to this review

Thank you for such a wonderful review. I admit that Carter and Laquesha are beyond amazing. We do appreciate you taking time to review our hotel. We look forward to your coming back to visit us.

Atlanta, Georgia
Reviewed 12 July 2016

The TownePlace suites is one of my 'go to' hotels when visiting the Rock Hill and Charlotte area. There is a great breakfast and the rooms are always clean. The location is adjacent to a lot of dining options and it is convenient to I-77 so access to both Rock Hill and Charlotte area is easy.

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1Thank ElaineLM
dwade2015, Asst. Manager at TownePlace Suites Rock Hill, responded to this review

Thank you for choosing TownePlace Suites Rock Hill for your recent stay and for your kind words about our staff and service. Your feedback has been shared with the team as we are always looking for ways to improve our service. We hope to see you again next time you are in town! Duane Asst. Manager

Barrington, Rhode Island
Reviewed 6 July 2016

Just returned from a holiday weekend and stayed at the TownePlace Suites. I have stayed at many different Marriott properties, but this was our first experience with TownePlace. Can't say I was impressed by them. The associates at the front desk were wonderful. Not their fault but the machine that makes keys went down and the company wouldn't come out...

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Thank Deejaye923
dwade2015, Assistant Manager at TownePlace Suites Rock Hill, responded to this review

Thank you for choosing TownePlace Suites Rock Hill for your recent visit to the area and for your loyalty. We appreciate your feedback regarding your stay and have shared this feedback with our team to help improve our services. We apologize for any inconvenience experienced during your stay as our goal is to give all guests an exceptional stay. We...

Statesville, United States
Reviewed 26 June 2016 via mobile

Such a shame that Marriott cannot do a better job with the TownePlace suites. Beautiful rooms with lots of space. However, the staff is extremely lacking. When I arrived, I and another guest had to wait 15 minutes for someone to show up at the front desk. We even went looking around downstairs and were unable to find anyone who...

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Helpful?
Thank Laura K
dwade2015, Manager at TownePlace Suites Rock Hill, responded to this review

I would like to apologize for your stay at our hotel, none of the things you experienced are acceptable for any guests. I would like to discuss this with you some more so please send me an email with your name, dates of stay and a time and number where you can be reached so we can come to a...

Washington DC, District of Columbia
Reviewed 11 June 2016

This stay was our first trip with a baby at a hotel. The kitchen had a decent size refrigerator and sink. We got a studio size room at a reasonable rate, and in hindsight, we should have got something with an extra room: once the baby was in bed, the room was pretty tight, and the noise and light could...

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Helpful?
Thank BertDC
Carter S, Guest Service Supervisor at TownePlace Suites Rock Hill, responded to this review

Thank you for taking the time to let us know about your recent stay at our TownePlace Suites in Rock Hill. First off, let me apologize for not being able to protect you from the inclement weather during your departure. Implementing a canopy is actually something that we have considered and we will be sure to share your feedback with...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
TownePlace Suites by Marriott - Rock Hill is the areas newest and first extended stay all suite hotel. Offering you all the creature comforts of home, from full kitchens, to complementary internet access, and High Definition Television. Located just minutes South of Charlotte, NC, TownePlace Suites offers you the opportunity to enjoy the big city living while enjoying the small community feel of Rock Hill. ... more   less 

Additional Information about TownePlace Suites Rock Hill

Address: 2135 Tabor Pl, Rock Hill, SC 29730-6501
Region: United States > South Carolina > Rock Hill
Price Range: $184 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Rock Hill 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott - Rock Hill Hotel Rock Hill
Hotel Style:
#5 Romantic Hotel in Rock Hill
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Rock Hill staff and other travellers.
2 questions
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Questions? Get answers from TownePlace Suites Rock Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Safe area, quiet, great customer service.”
L3110LIjuliaw, 25 Aug 2016 | Read review
“I always ask for a higher level hotel.”
ElaineLM, 11 Jul 2016 | Read review
“Where it is located there are no view rooms...in the back of the mall with trees...no it didn't matter”
Deejaye923, 5 Jul 2016 | Read review
5 of 5