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The GM Cheryl Rowan and TY were super nice... Helped us in any way possible...A+ 100% all the way... southern Hospitality at its finest! Clean rooms, nice beds, Nice staff! The pool was nice but there was no Hot tub...
Just because I gave it a "5" doesn't mean this place is the Ritz. It's a budget hotel. It was spacious, comfortable and very quiet even though it was filled. There could have been a war on the third floor and I would have slept...More
stayed friday -tues. IGH rewards member , Everyday- there would be 3-5 knocks on door by housekeeping" asking the same question " you leaving " Or better yet , with the do not disturb on door , & door is locked & bothed with chain...More
Thank Nick J
Response from Cheryl R, General Manager at Holiday Inn Express Hotel & SuitesResponded 8 January 2018
Dear Valued Guest,
I am so sorry that you had an issue with housekeeping and the front desk disturbing your stay by calling and knocking on your door. In my research, I found that for some reason your initial reservation was made for just one...More
We had to stay here due to vehicle trouble (long story) but we were able to check-in relatively late in the evening and they had a nice clean room ready for us. Our vehicle was not ready as planned so we kept having to extend...More
Thank David D
Response from Cheryl R, General Manager at Holiday Inn Express Hotel & SuitesResponded 4 January 2018
Dear David D,
Thank you for your kind comments, I am sorry you were here under such bad circumstances. We loved having you and your family as our guest and hope the next time you travel through Spartanburg you stop because you want to stay...More
We were able to make a reservation and get a room while on the road and 45 minutes away. Check in was fast. We found the room to be in good order with coffee maker, Microwave, mini-fridge, & flat screen TV. Nice towels, outlets on...More
Response from Cheryl R, Manager at Holiday Inn Express Hotel & SuitesResponded 19 December 2017
Thank you for your kind words, we are so glad that you enjoyed your stay with us. We do work on the legs of the tables, it is impossible to keep them tight, we will get new tables when we go through our...More