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This hotel was clean and the staff were very pleasant and helpful. Like other Holiday Inn Express Hotels I do not like their complimentary shampoo's etc because the lids are very difficult to open. The best thing about these hotels are their breakfasts. They have...More
Response from don_mcinerney, General Manager at Holiday Inn Express Hotel & SuitesResponded 17 August 2016
Thank you for the nice review. We appreciate you taking the time to provide us with some feedback. Hopefully we will be working on getting some restaurants within waling distance real soon.
Decent hotel and very pleasent staff; i would pay more attention to the housekeepers, i dont use the coffe maker but i found an old coffe pack still on there and a pack of cigarettes on the cabinet. Other than that everything has been great
Thank Paola O
Response from don_mcinerney, General Manager at Holiday Inn Express Hotel & SuitesResponded 29 July 2016
Usually our housekeeping staff is more attentive than this. I do apologize for the lack of attention to detail.
Maybe I'm spoiled with staying at so many newer and more updated HIE properties... This hotel is fine... Nothing special. The front desk clerks were all very nice and attentive, the breakfast was your standard HIE fare, the beds were comfy, etc. The location is...More
1 Thank Xine
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 26 July 2016
Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We are very happy to read that you found our location convenient and our staff attentive. However, we regret letting you down on...More
The rooms are nice and spacious. The beds were really nice and comfortable. All the staff was friendly, especially Natalie. They serve a nice hot breakfast. I would stay again and I recommend it other travelers.The room with tax was $116 There are lots of...More
Response from don_mcinerney, General Manager at Holiday Inn Express Hotel & SuitesResponded 21 June 2016
We may use you to write our next ad. Thanks so much for choosing to stay with us and for giving us a nice review.
We arrived in the evening after traveling all day. The staff was friendly but I was surprised at the program on the tv in the hotel lobby, it was not family friendly. We had two hotel rooms for our family of 5. The rooms are...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 3 June 2016
Thank you for your stay and for sharing your experience. I am sorry to hear that the hotel and room conditions did not come close or be at par with your expectations. We aim to be able to support you in your journey...More