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This is really nice property. Clean and neat with a friendly staff. I have stayed here several times when visiting family and it is always a pleasant stay. Breakfast is not great but in line with the usual continental fare.More
Response from RISpartanburgGM, General Manager at Residence Inn SpartanburgResponded 28 May 2017
Thank you for your review. It's great to hear your positive comments on the staff and that you found the hotel clean and neat. We are constantly improving our breakfast offerings and appreciate your feedback. We hope to see you again when you're...More
We arrived late in the evening, after a long day of driving. A young lady, whose name was Chelsea I believe, was extremely kind and helpful to us as we arrived and checked in. The room we were in was great - no complaints there....More
Response from RISpartanburgGM, General Manager at Residence Inn SpartanburgResponded 18 April 2017
Thank you for your great review of the Residence Inn Spartanburg. We appreciate your sharing your experience and recognizing our staff that assisted you during your stay.
We hope to see you again soon!
This is one of the best Residence Inns around, starting with wonderful Linda at the Front Desk. Not only did she find us a most-appreciated Marriott Rewards upgraded room, but she even got us in earlier than the regular check-in time. Breakfast is lavish, with...More
Response from RISpartanburgGM, General Manager at Residence Inn SpartanburgResponded 10 April 2017
I was pleased to read your review of the Residence Inn Spartanburg and that you recognized Linda our Operations Manager as providing service above and beyond what you expected.
Thank you for sharing your experience with the TripAdvisor and we hope to see...More
My husband and I stayed 2 nights while he was on business in the area. We were disappointed in the housekeeping. We needed more towels and shampoo on day two, but our room wasn't serviced. We had to go to the front desk to get...More
Thank Jill B
Response from RISpartanburgGM, General Manager at Residence Inn SpartanburgResponded 5 April 2017
I am sorry that your stay with us was disappointing. We value your feedback as it helps us to improve the service we provide to our guests. Your comments were passed along to our housekeeping manager to ensure that this was an isolated...More
Stayed here recently for one night, and the room had a very odd smell as soon as we entered. The rooms are clearly old, as the floor was uneven and sloped and the bathrooms are pretty outdated. The room was clean, but we weren't in...More
Response from RISpartanburgGM, General Manager at Residence Inn SpartanburgResponded 21 March 2017
I appreciate your taking the time to review the Residence Inn. I am pleased to hear that you found our staff friendly and the breakfast beverages great. I am sorry for the odor in your room when you entered. Our goal is to...More