We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Holiday Inn Express - Sumter

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Express - Sumter
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

111 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express - Sumter
See the most recent reviews
Showing 110: English reviews
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2014

We stayed at this hotel for a wedding and had two suite rooms. Our king suite was very nice (although the bathroom was a little tired) and clean. The queen suite had partical board on the window verses a curtain that fits the window and toilet was unstable and wobbled. As a stay in a previous HIX, the weekend cleaning... More 

Helpful?
Thank Joy C
IHGCare, Guest Relations Manager at Holiday Inn Express - Sumter, responded to this review

Dear Joy C, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 October 2014

This is a really nice hotel with friendly staff and a great breakfast buffet. The thing that is keeping it from truly excellence is the state of their rooms. I was there over the summer. The air conditioning was wonky and as a result our room was incredibly humid and the sheets on the bed were damp.After reporting it to... More 

Helpful?
Thank YesIndeed67
Greer, South Carolina
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 October 2014 via mobile

I have stayed at this hotel MANY times for business. Their team goes out of their way to be helpful. Last visit, it was colder than normal and pouring rain. There was no hot water ready or decaf hot tea bags. The manager went ahead and quickly checked me in my room. 5 minutes later there was a knock on... More 

Helpful?
Thank Russell T
Volos, Greece
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 September 2014

Visited the hotel while traveling on business. The room was spacey and the bed great. Perhaps it could be renovated. By the way, I wasn't satisfied by the breakfast, especially by the fact that all cutlery and plates are plastic (!). Last but not least, the staff is very helpful.

Helpful?
Thank Charis C
Greenville, South Carolina
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2014

This was a quick over night trip, and I had very little notice. I called the hotel at 8pm to make my reservation. The clerk was very helpful, and checked me in at that moment since I was planning to arrive very late. When I walked in, they had my key ready, I only had to show my ID and... More 

Helpful?
Thank Amy D
San Antonio, Texas
1 review
Reviewed 10 July 2014

I loved my stay at the Holiday Inn Express of Sumter. The rooms were super clean and comfortable. The hotel seems like it was just renovated. The decor is very modern. The breakfast was just right. Loved the sausage gravy and biscuits and scrambled eggs. They even had a machine that makes pancakes. Great hotel for the price. I have... More 

Helpful?
Thank Paul W
HIE_Sumter, General Manager at Holiday Inn Express - Sumter, responded to this review

Thank you for your excellent feedback from your most recent stay with us! We will continue to strive to keep you satisfied and returning to us when you are in Sumter. It always uplifts my staff when I can show them that they are appreciated. We look forward to seeing you again soon! -Kyle Whetsel More 

Level Contributor
175 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 July 2014

Great friendly staff! Room was clean. Stayed 6 nights here & no complaints. Breakfast was great too with lots of choices (fruit, yogurt, eggs, grits... coffee, juice...) Would stay here again. A little bit on the pricey side.

Helpful?
Thank C3ontheroad
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2014

Stayed one night on June 20,2014. Bed bug bites detected on my body the following Monday. Reported incident to Holiday Inn Corporate with no meaningful response or follow up. Very disappointed. Checked Trip Advisor and noticed a similar incident reported earlier in 2014 again with no follow up by Management. Wish I had checked before staying.

Helpful?
2 Thank Ron D
HIE_Sumter, General Manager at Holiday Inn Express - Sumter, responded to this review

I personally apologize for the incident that you encountered while staying at our property. We treat a case like yours as paramount importance to us. I am sorry you were not responded to from Corporate, and I hope this has not turned you away from the great IHG hotel brands. We at the hotel have taken measures throughout the entire... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014 via mobile

This place was amazing. Clean& friendly! They forgot to get us a crib and upgraded to a bigger room for us for free to accommodate bed space for us. Breakfast was amazing! The pancake making machine was really neat. Staff was available. The place is complete upgraded.

Helpful?
Thank Moni L
ca
Level Contributor
214 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 19 June 2014

The management is proud to announce their renovations. Yes new lobby area and open seating in the breakfast space. Why didn't you re-do the bathrooms. Ours was cracked all around the tub and in the tub. Rust is showing on the shower head and along the fixtures. The room furniture is re-done and the beds seem new. The in room... More 

Helpful?
2 Thank Ask2416
HIE_Sumter, Front Office Manager at Holiday Inn Express - Sumter, responded to this review

Thank you for taking the time to post your comments about the Holiday Inn Express Sumter. Your feedback is very important. Our maintenance department is addressing the issue that you had during your stay. I truly appreciate you bringing these issues to my attention. We strive to provide each and every guest with a pleasurable experience. We look forward to... More 

54 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (17)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (9)
Viewed
Dining (8)
Viewed
Room/Suite (11)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Sumter hotels
0.5 km away
Hampton Inn Sumter
Hampton Inn Sumter
#1 of 19 in Sumter
307 reviews
0.1 km away
Comfort Suites
Comfort Suites
#6 of 19 in Sumter
59 reviews
0.6 km away
SpringHill Suites Sumter
Show Prices
Show Prices
Show Prices
0.3 km away
Candlewood Suites Sumter
0.3 km away
Country Inn & Suites By Carlson, Sumter
0.1 km away
Sleep Inn
Sleep Inn
#12 of 19 in Sumter
46 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Sumter South Carolina. Our hotel in Sumter, SC is near Shaw Air Force Base, International Paper, Pilgrims Pride, McEntire Air National Guard, Sumter Palmetto Tennis Complex, Becton Dickenson, Caterpillar and Sumter Exhibition Center. The Holiday Inn Express is located right next to Outback Steakhouse and across from Wal-Mart Super Center. Our clean and comfortable accommodations in Sumter, SC include a full hot breakfast, sleeper sofa, micro-fridge, iron & board, hair dryer, coffeemaker, 27' television, two speaker phones, voicemail, alarm clock and free high speed Internet access. We also feature a fitness center, a business center, a guest laundry and to make your stay even more relaxing we offer an indoor heated pool and outside patio. Whether you are traveling for business or pleasure Stay Smart in Sumter, South Carolina and make the Holiday Inn Express Sumter Hotel your home away from home! ... more   less 

Additional Information about Holiday Inn Express - Sumter

Address: 2490 Broad St, Sumter, SC 29150-1858
Region: United States > South Carolina > Sumter
Price Range: $137 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Sumter 2.5*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Odigeo, Travelocity, Priceline and IHG so you can book your Holiday Inn Express - Sumter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Sumter
Sumter Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Express - Sumter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer the non-smoking rooms.”
 of 5 bubbles lisaacuff, 18 Oct 2016 | Read review
“If smell is not right ask for another room.”
 of 5 bubbles Pacificpatience, 9 Aug 2016 | Read review
“We were in a suite (2 queens and a sofa bed) on the third floor. It was quiet.”
 of 5 bubbles MacM664, 3 Jun 2016 | Read review
“please check that your windows do not face a light in the parking lot”
 of 5 bubbles adnanshamsi, 13 Jan 2016 | Read review
“We went for the king suite & loved it”
 of 5 bubbles dieslgirl, 11 Sep 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay