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Holiday Inn & Suites Columbia - Airport

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Holiday Inn & Suites Columbia - Airport
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150 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Vanceboro, North Carolina
Reviewed 30 August 2015

Staff is friendly but amenities are few. There is a pool but it closes at dusk I was told however the next evening a couple was in the pool after dark! I was shocked! Additionally, the pool looked murky and there were leaves on the bottom. There are no vending machines in the hotel! The aircondioner was located on the...

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Helpful?
Thank Janice H
IHGCare, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Janice H, Thank you for taking the time to review our property. I am pleased to note that you found the staff friendly. It seems that we were not able to execute an exemplary hotel stay experience because of the inadequate amenities and condition of our facilities. Your feedback regarding the pool, bathroom toiletries, vending machines, key card malfunction...

Spartanburg, South Carolina
Reviewed 13 August 2015 via mobile

Although this hotel is generally clean, this visit was less than ideal. It seemed house keeping did not vacuum the room there was hair everywhere. The bed was VERY uncomfortable and At 5 am a smoke detector went off and even though staff brought a battery it still went off until I left.Very disappointed.

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Helpful?
Thank caensley
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear caensley, I an very sorry about your experience. I will be sure to share your comments with my housekeeping department. We typically get excellent comments about the comfort of our beds, so I apologize that you found them uncomfortable. I'm glad that my team was able to come up and help you, although a fresh battery did not seem...

Winterville, North Carolina, United States
Reviewed 9 August 2015

The hotel is adequate, staff are friendly, my room was clean but maintenance was poor. My room was comfortable except the desk chair was broken (could not adjust height) and the hot water was cool. I reported this to the staff and the chair was not fixed or replaced but the water was heated to a tepid degree. I also...

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Helpful?
Thank Steven S
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Steven S, I apologize about the issues with your recent stay. We did have a maintenance issue with the hot water and we did everything in our power to restore it. I even had the plumber stay the night in order to monitor the situation. After plenty of trouble shooting we were able to nail down the problem and...

Portland, United States
Reviewed 29 July 2015 via mobile

We were in town on business and found the hotel to be clean and comfortable. The staff was extremely friendly and professional. The rooms were spacious and clean. Coffee pot was available in the room. I might suggest to the managers to provide tea bags for hot tea as well, but other than the the stay was enjoyable. I will...

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1Thank Larry T
Southwest Florida
Reviewed 29 June 2015 via mobile

Nice Clean Hotel, Light airy front desk. Very comfortable Mattress, with lots of pillows, good wifi, very pretty bathrooms with large walk-in showers. Didn't like that some people got free breakfast and other did not. There was plenty of free parking in a well lit parking lot. This was a green hotel which was nice. It was easy to get...

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Helpful?
Thank Nancy S
New York City, New York
Reviewed 25 June 2015

It's a very nice remodeled hotel, from inside to outside. The grounds are kept well, and the rooms are well decorated and comfortable. It's right off the highway, but far enough away that you dont hear the road noise, at least from the front facing room I had. In my room, the air conditioning unit was on the wall right...

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Thank Bernardo F
Atlanta, Georgia
Reviewed 11 June 2015

We had a great time during our short trip.Front desk staff is great Friendly, Rooms were clean. Lobby is great, spacious and attractive. Restaurant & Bar is Great & friendly services. Free shuttle to airport was an advantage.

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Helpful?
Thank 739araz
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear 739 araz, These are my favorite kind of reviews. I really enjoy hearing that our guests experience was the memorable part for them. The experience that our team can provide for you is what we want all of our guests to take away with them, and what we want to bring them back. The 5 stars is almost a...

Columbia, South Carolina
Reviewed 3 June 2015

We held a Spring conference for 60-70 teachers at the Holiday Inn, Columbia-Airport. The conference space was perfect for breakout sessions, the staff was ready for us from the largest to the smallest detail. The staff stayed "tuned-in" throughout the conference and met challenge easily, responsibly, and happily. The Sporting News Restaurant chef, Jeff, and his staff prepared a tasty...

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Thank R F
West Columbia, South Carolina
Reviewed 29 April 2015

found the hotel and especially the restaurant " Sporting News " great. Jeff was an incredible host. Food was great and atmosphere fabulous. Bartender and wait staff were fast and efficient. Atmosphere was casual and relaxing. Pricing was reasonable.

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2Thank Kirk746
Framingham, Massachusetts
Reviewed 28 April 2015

We were there only one night but I liked my experience there. The lobby area was very attractive as was the room itself. The king-bed suite was on-par with an Embassy Suites, with fridge, micro, bar/sink area, separate living area with pullout, etc. Wish Holiday Inn's would upgrade from paper and plastic cups and provide plusher towels. Aside from that,...

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4Thank NewMexBound

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Holiday Inn & Suites Columbia-Airport, one of our top priorities is ensuring a cleaner, healthier environment for our guests, employees and future generations by implementing environmentally responsible practices in every aspect of our hotel, from the original design to the day-to-day operations.Opened on Earth Day, April 22, 2010, our property is South Carolina's 1st full-service eco-friendly hotel. The property achieved Leadership in Energy and Environmental Design (LEED) Gold certification in 2012 and was titled Best Of South Carolina. Our green hotel located in Columbia, SC is not only safer and more healthy for guests and employees, but also for our community. The 122 room hotel has incorporated features that include a state-of-the-art ventilation system to improve air quality, energy recovery technology to temper outside air, rain water harvesting, tank-less hot water heaters, use of low emitting volatile organic compound (VOC) paint, adhesives., carpet, high efficiency fixtures and traction elevators designed for high energy efficiency. Owned by Capital Hospitality, LLC. and operated by Courtesy Management Inc. of Orangeburg, Holiday Inn & Suites Columbia-Airport looks to meet the increasing demands of guests who appreciate an environmentally focused design as well as high level of service. ... more   less 

Additional Information about Holiday Inn & Suites Columbia - Airport

Address: 110 McSwain Dr, West Columbia, SC 29169-4804
Region: United States > South Carolina > West Columbia
Price Range: $156 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Columbia - Airport 3*
Number of rooms: 122
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Also Known As:
Holiday Inn & Suites Columbia - Airport Hotel West Columbia
Holiday Inn And Suites Columbia - Airport
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Columbia - Airport staff and other travellers.
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Questions? Get answers from Holiday Inn & Suites Columbia - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms (on separate nights) were quite and clean with whisper quite AC”
 of 5 bubbles O9037ZLrogerh, 2 Nov 2016 | Read review
“We were on the top floor and away from the interstate for less noise”
 of 5 bubbles Renda, 30 Oct 2016 | Read review
“High floors on the side away from the highway work best”
 of 5 bubbles GeoffH76, 17 Oct 2016 | Read review
“I always ask for an upper floor in IHG hotels.”
 of 5 bubbles SuzanneD282, 23 Sep 2016 | Read review
“Ask for a room that doesn't overlook the nasty hotel and neighborhood next door”
 of 5 bubbles MLeopards, 22 Aug 2016 | Read review
5 of 5