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Deadwood Mountain Grand Hotel, a Holiday Inn Resort

514 reviews
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Traveller (106)
Room & Suite (162)
Dining (38)
Overview
  • Excellent61%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“event center”(11 reviews)
“hotel lobby”(26 reviews)
“your luggage”(9 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
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Rooms
6 Feb7 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (514)Write a Review
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All reviewsevent centerhotel lobbyyour luggageparking garagehistoric buildingnice roomspool and hot tubvalet serviceclose to downtownblack hillsmain strapid cityroad tripjerrydoormanelevatorconcert
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91 - 95 of 509 reviews
Reviewed 13 August 2016

When you first arrive, it seems strange as you need to bring everything through the casino to get to the elevators up to the hotel...but don't let that stop you... The signage was easy to follow for sure. You are greeted by a doorman, which...More

Thank Pat5414
Response from DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn ResortResponded 16 August 2016

Thanks so much for staying with us during your recent visit and thank you for your review. We hope you'll stay with us again the next time you're visiting Deadwood or the Black Hills!

Reviewed 6 August 2016

This hotel was great. Just a short walk to downtown, but far enough away to get away from the noise of motorcycles and people on Main Street. Our room was immaculate and my kids enjoyed the pool area. Customer service of the hotel front desk...More

1  Thank Rachel W
Response from DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn ResortResponded 8 August 2016

Thank you very much for staying with us at Deadwood Mountain Grand! We also appreciate you taking the time to review our hotel, we use all reviews to help us improve our guests' overall experience. We sincerely hope to see you the next time you're...More

Reviewed 5 August 2016

Awesome resort with casino and restaurants. Rooms were fantastic with all amenities you need. The staff was fantastic, from the "twins" who worked reception to Steve at the door. Friendly and down to earth, we felt most welcome everywhere in the building. Very good parking...More

Thank MarkBergen
Response from DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn ResortResponded 8 August 2016

Thanks so much for staying with us and thank you also for taking the time to review our hotel. We appreciate the kind comments and will pass them along to Steve and the "Twins"! Hope to see you the next time you're in Deadwood!

Reviewed 3 August 2016

We really enjoyed our stay at Deadwood Mountain grand Hotel. Very nice room and the service was excellent. Made us want to return! The casino at the hotel had all the table games except craps. The dealers were all local and made you real welcomed.More

Thank RonP51
Response from DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn ResortResponded 3 August 2016

Thank you so much for staying with us during your recent visit to Deadwood. We also want to thank you for taking the time to review us and for the kind comments. We hope to see you again the next time you visit the Black...More

Reviewed 1 August 2016

Very nice hotel. great beds. Customer service was wonderful,even gave me a personal tour of the concert hall. Too bad room rate didn't include a breakfast, but that maybe a Holiday Inn policy. Like to go back for a concert sometime.More

Thank normnin
Response from DMGHotelRep, Guest Relations Manager at Deadwood Mountain Grand Hotel, a Holiday Inn ResortResponded 2 August 2016

Thanks very much for staying with us during your recent visit to Deadwood and thank you for taking the time to review our property. We are certainly glad you enjoyed your stay and are happy our staff met your expectations! Please come see us the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$78 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Deadwood
#5 Family Hotel in Deadwood
#5 Romantic Hotel in Deadwood
#7 Casino Hotel in Deadwood
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Deadwood
#5 Family Hotel in Deadwood
#5 Romantic Hotel in Deadwood
#7 Casino Hotel in Deadwood
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (162)
Dining (38)
Pool & Beach (17)
Hotel & Grounds (170)
Bathroom (4)
Questions & Answers
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TASMAN078
2 January 2018|
AnswerShow all 5 answers
Response from Linda Margaret | Reviewed this property |
Probably. It is a luxury hotel.
0
Votes
Susan P
6 December 2017|
Answer
Response from Vach | Reviewed this property |
through the casino and up the elevator
0
Votes
Dakota_SD10
23 September 2017|
AnswerShow all 4 answers
Response from jennifer n | Reviewed this property |
We did not have a microwave in our room..
0
Votes
Room Tips
"Rooms in the back are quieter. Rooms in the front have a view."
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"Rooms either have great views or no views."
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"Ask for a room with a view of either the pines or the town, we had a view of the back of a rock pile."
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"Ask for a room with a balcony overlooking the town."
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