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Deadwood Mountain Grand Hotel, a Holiday Inn Resort

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Deadwood Mountain Grand Hotel, a Holiday Inn Resort
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454 Reviews from our TripAdvisor Community

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There are newer reviews for Deadwood Mountain Grand Hotel, a Holiday Inn Resort
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Showing 450: English reviews
Buffalo, New York
Reviewed 25 December 2015

Stayed here one night. Very confusing trying to find the front desk to check in. Once that hurdle was cleared, with assistance from hotel staff, we loved this place. The room was great. The hotel was centrally located in Deadwood so we could walk the whole town. We will be back for sure.

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Helpful?
1Thank jimandmar
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for the wonderful review! Our building layout is a bit different than other hotels, so it can be a bit confusing when you first arrive. However, I'm glad that we were able to provide you with a great stay experience. We look forward to seeing you in your future travels, and thank you again for staying with us.

Nashville, Tennessee
Reviewed 24 December 2015

We have stayed here three times. Recently we stayed here one night when they were not very busy, and our front desk ladies, twins Jane and Joan, really took care of us. They upgraded us to a suite and it knocked our socks off! What a beautiful room! It was also very reasonably priced. We really appreciate how Jane and...

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Helpful?
1Thank Jane S
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for taking the time to review our property. We are thrilled that we were able to provide you with a great experience! Jane and Joan are amazing and we are more than lucky to have them as our employees. We look forward to seeing you again in your future travels and thank you again for staying with us.

Chicago
Reviewed 2 December 2015

For a "Holiday Inn," it's probably one of the best I've seen. As a "resort," they need to step it up a bit. The property is very nice, but it was awkward dragging luggage through the casino to get to the elevators to get to the lobby on the 2nd floor. The spa entrance/relaxation area was about 10 steps from...

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Helpful?
1Thank Michelle R
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you so much for your feedback regarding your stay with us. We do apologize for the layout of the hotel, as it can be frustrating at times. Thank you for your comments so that we can work on areas that may need improvement. We hope that you will stay with us again!

Rapid City, South Dakota
Reviewed 22 November 2015 via mobile

Were stayed for 28 days (Oct 7th-Nov 5th). With that said, as spiral elite members, this was the worst hotel as far as acknowledging your member status. There were a few people worth mentioning. First, the twins at the front desk, Joan & Jane are AMAZING ladies with an awesome personality. Kudos ladies. Also the women at the coffee bar,...

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Helpful?
2Thank Magical77
DMGHotelRep, General Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Please know that our heartfelt sympathy goes out to you and your family during this most difficult time. What you are going through must be very frustrating and challenging. You chose us as your home away from home and we are grateful for your show of confidence in selecting our resort. We hope that, overall, our staff and facilities somehow...

Rapid City
Reviewed 19 November 2015

The good. This is an amazing property. I love the way it was renovated, the rooms are satisfactory, clean and quiet. It is everything you would expect from a newer Holiday Inn. That being said, they are sadly missing the boat when it comes to "Resort" status. Although it was the first night we actually stayed there, we have been...

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Helpful?
4Thank Robmicgrn
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for taking the time to give us your feedback on your experience with us. We offer our deepest apologies for not providing you with the Grand experience that we strive for. We are very appreciative of all of the comments we get, whether that would be negative or positive. Please know that your comments have been passed to...

Cody
Reviewed 13 November 2015

The floor plan is a little strange, but it is still a wonderful place to stay. The rooms are very comfortable and quiet. We ate at both restaurants and both were very good. We didn't need to go anywhere else as this hotel had it all.

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2Thank Rebecca S
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for taking the time to review your stay. We're pleased to hear that you enjoyed your time at Deadwood Mountain Grand! We hope you'll visit us again.

Rapid City, South Dakota
Reviewed 1 November 2015

The Grand is a very solid place to stay in Deadwood. The price is what you would expect for a hotel of this quality. Parking is located right outside the casino, which really is a plus in Deadwood, where parking can be scarce. The room was quiet and very clean and well put together. The bathroom was especially nice. The...

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Thank DarkSasquatch2
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for reviewing your stay. We appreciate your feedback, and apologize that our pillows weren't as comfortable as you had hoped they would be. We do have alternative pillow options. Our staff is more than happy to deliver upon request! We hope that you'll visit us again.

Reviewed 28 October 2015

Good corporate hotel. Quiet, with a casino on the lower floor. Free parking multi-story next to the hotel? Hotel guests get use of the jacuzzi and pool- went in the morning, no-one else was there. Very close to the centre of town.

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Thank Egoth
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for taking the time to review your stay. We're pleased to hear you enjoyed your time spent with us. We hope you'll visit again!

Lisbon, North Dakota
Reviewed 26 October 2015

Hotel is a little confusing to get to and once you get to the entrance it is another maze. You have to walk through the casino to an elevator to get to the lobby. It is not very convenient if you need to haul lots of things. Once in the hotel it is another elevator that takes you to your...

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Helpful?
Thank spach87
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for taking the time to review your stay. Please know that we sincerely apologize for any disappointment you may have felt during your time spent at Deadwood Mountain Grand! Your feedback is greatly appreciated.

Butte, Montana
Reviewed 23 October 2015

very nice will stay here from now on like it a lot had fun with the staff rooms very clean and not a bad price. food was good and so were the drinks. Really cant say any thing bad so this is the place I will go.I take clients out and have been let down a few times in deadwood/lead,long...

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1Thank dave t
DMGHotelRep, Manager at Deadwood Mountain Grand Hotel, a Holiday Inn Resort, responded to this review

Thank you for taking the time to review your stay. We appreciate the positive feedback. We strive to create a welcoming environment for our guests. We're so pleased to hear that you enjoyed your stay, and we are looking forward to your next visit!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The only place in Deadwood to rock out and rest up -- Deadwood Mountain Grand, A Holiday Inn Resort -- is one of the area’s newest and most unique hotel properties, a resort experience that is sure to leave you longing for a return trip long after you return home. At the Deadwood Mountain Grand Hotel, Casino and Event Center, perched on a hill overlooking historic Deadwood and featuring GRAND views, the 98-room luxury hotel is a wonderful addition to the recently refurbished adjoining Homestake Mine Slime Plant, one of Deadwood’s most unique historic landmarks, now home to Deadwood’s only large-scale event center and casino. Combined, the three (hotel, event center and casino) provide a resort mix unparalleled by any other. Our three executive king rooms, along with our five king suites deliver the most breath taking views in town. Seven of these eight well-appointed rooms feature spectacular views from their private balconies, including that of Mount Moriah Cemetery (the final resting place of Wild Bill Hickok, Calamity Jane and other legends of the Wild West) and Historic Deadwood. Relax and enjoy lounging by the grand stone fireplace over two stories tall under vaulted ceilings or cozy up by the side seating fireplace both making our rustic interior. ... more   less 

Additional Information about Deadwood Mountain Grand Hotel, a Holiday Inn Resort

Address: 1906 Deadwood Mountain Dr, Deadwood, SD 57732-1572
Region: United States > South Dakota > Deadwood
Price Range: $115 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Deadwood Mountain Grand Hotel, a Holiday Inn Resort 3.5*
Number of rooms: 98
Reservation Options:
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Hotel Style:
#4 Business Hotel in Deadwood
#5 Romantic Hotel in Deadwood
#5 Casino Hotel in Deadwood
#6 Family Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Deadwood Mountain Grand Hotel, a Holiday Inn Resort staff and other travellers.
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Questions? Get answers from Deadwood Mountain Grand Hotel, a Holiday Inn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have been there about every month and have never got a bad room”
 of 5 bubbles teds793, 2 Nov 2016 | Read review
“Get the suite on Main st if you can.”
 of 5 bubbles L742ECtodds, 18 Oct 2016 | Read review
“Request an upgrade if you are an IHG member - it's worth it if available.”
 of 5 bubbles DawnB116, 9 Sep 2016 | Read review
“We had a first floor room which overlooked to roof below. Go higher.”
 of 5 bubbles KevinC772, 12 Jul 2016 | Read review
“Rooms are tiny, try a different hotel”
 of 5 bubbles JT564, 27 Jun 2016 | Read review
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