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Holiday Inn Express Hotel & Suites Hill City

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Holiday Inn Express Hotel & Suites Hill City
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351 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Hill City
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Showing 346: English reviews
Springdale, Arkansas
Reviewed 5 August 2014

We stayed two nights here during the motorcycle rally. The hotel appeared new - we were surprised to learn it is ten years old. Our room was spacious and clean. The entire staff was super friendly and hospitable. We were able to walk to downtown Hill City for dinner. This is a picturesque little town and close to the Black...

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Thank wezoom
Salisbury, England, United Kingdom
Reviewed 3 August 2014

Well after a great day out at Custer State Park and Crazy Horse we arrived, a great location within walking distance of the town centre. Rooms were standard HIE, modern and clean. However we had no hot water. Staff were quite dismissive when we enquired as to when we could expect normal service to resume. It has a pool, complementary...

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3Thank Philip R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Dear Philip R, Thank you for taking the time to post a review of our property. We are so glad you liked the fine location of our hotel in the area. We would like to apologize for the experience you had with your room due to no hot water during your stay. We also apologize for the challenges you had...

Junction City, Kansas
Reviewed 3 August 2014

I had read several good reviews, so was excited to stay there. A man was friendly when we arrived, however, when we entered the room, it smelled musty. Also, the hot tub was pretty small. Breakfast was not very good. The scrambled eggs tasted watered down. Wouldn't stay there again.

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1Thank Robin H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Dear Robin H, Thank you for taking the time to post a review of our property. We are glad you liked the friendliness of our staff. We would like to apologize for the issues you had with your room and our breakfast selections was less than satisfactory. We take our guest comments very seriously and always strive to provide comfortable...

Cambridge, Massachusetts
Reviewed 31 July 2014

Most importantly for us, this is hotel was perfectly located for visiting the surrounding attractions, Custer State Park, Crazy Horse Memorial and Mount Rushmore. The pool is ideal for kids, ours are 7 & 9 yrs old and they loved it. The breakfast was better than expected, the place was spotless and the staff friendly (if you can get a...

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3Thank oneiljh
Minneapolis, Minnesota
Reviewed 31 July 2014

We stayed 2 nights here in room #118 & #119. The rooms are big & comfy. Housekeeping service was awesome. Please tip them. It is perfectly located if you want to see Mt. Rushmore & visit custer state park & crazy horse. Also "1800 train" is just a stone throw away. Breakfast was great. Pool was of smaller size &...

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Thank mikeplz
Los Angeles, California
Reviewed 26 July 2014

If you are visiting Mt. Rushmore, stay in Hill City, not Keystone or Custer. And, in Hill City this Holiday Inn is perfectly located for a walk into "town". It has an indoor pool and free breakfast, wi fi and Internet in the lobby. And, the manager is friendly and wants to provide the best service possible. She immediately responded...

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1Thank 123ontheroad123
Calgary, Canada
Reviewed 16 July 2014

We choose the Holiday Inn Express because it was close to the Mickelson trail and it was. We were surprised then to have them suggest that we should store our bicycles in our room. We truly thought they might have a storage room because of their proximity to the trail. Rooms were large but we could hear noises from the...

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Thank TGB40
kansas city
Reviewed 6 July 2014

Standard Holiday Inn Express. No real complaints other than the price, but it is a tourist area. Nice pool, breakfast was plentiful, staff was friendly, great location. We would definitely stay here again.

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1Thank mehink
Saint Paul, Minnesota
Reviewed 2 July 2014

For a Holiday Inn Express I was a little disappointed. Check in was slow as six families showed up at one time. Appeared one of staff was being trained but got through it without issue. Our room needed a good carpet cleaning. Workout room wasn't much of a workout room and seemed like an after thought. After being in the...

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2Thank Jody F
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Dear Jody F, Thank you for writing a detailed review regarding your recent stay. We are very pleased to read that you had a satisfying breakfast experience and found the beds comfortable. While it is nice to know that you liked the pool and hot tub area, it is regrettable that the fitness center was a let down. We apologize...

Adelanto, California
Reviewed 2 July 2014

This hotel is about a half hour from Mt. Rushmore and it was really, really nice. It's also about twenty minutes from Bear Country U.S.A., which is a fantastic drive-thru zoo! There is free hot breakfast in the morning and they had a great selection to choose from. The room was clean and spacious enough for my mom, two kids,...

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Thank Stephanie A

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Hill City, SD is centrally located in the heart of the Black Hills, just minutes from Mt. Rushmore and the region's finest family-approved attractions and the Mickelson Trail. The hotel is adjacent to the historic 1880 Train depot and within walking distance of the central business district of historic Hill City with its' quaint shops, outstanding art galleries, great dining and entertainment, and the Black Hills Institute. Hotel features include complimentary breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring eggs, sausage, biscuits & gravy, a selection of fruits, juices, cereals, and breads/pastries. We have also created the world's best tasting cinnamon rolls. Visit Hill City, SD and stay smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Hill City

Address: 12444 Old Hill City Rd, PO Box 555, Hill City, SD 57745-6610
Region: United States > South Dakota > Hill City
Price Range: $117 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hill City 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Hill City
Holiday Inn Express Hill City
Holiday Inn Hill City
Hill City Holiday Inn
Hotel Style:
#1 Best Value Hotel in Hill City
#2 Family Hotel in Hill City
#4 Romantic Hotel in Hill City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Hill City staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Hill City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With a room in the front, you can see the Black Hills steam train go by.”
Greenwood_721, 14 Oct 2016 | Read review
“The suite was huge and gorgeous!”
88JulieT, 28 Sep 2016 | Read review
“As above - avoid rooms above the pool area.”
Scareybob, 11 Sep 2016 | Read review
“Really helpful management staff.”
michaelandcaroll, 2 Sep 2016 | Read review
“Rooms on first and second floors on one side of the hotel may not have a view out of the window due to a hill right next to that side.”
redbird71, 15 Aug 2016 | Read review
5 of 5