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Blackstone Lodge and Suites

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69 Reviews from our TripAdvisor Community

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There are newer reviews for Blackstone Lodge and Suites
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Showing 68: English reviews
WYOMING
2 reviews
Reviewed 13 October 2016 via mobile

This hotel is under new ownership and have undergone some major renovations. The lobby is beautiful, and our room was clean and spacious. The price was amazing and included breakfast--we will definitely stay here again!

Helpful?
Thank BECKAUTUMN
Dixie P, General Manager at Blackstone Lodge and Suites, responded to this review

Thank you, we're glad you enjoyed your stay & hope to see you again. More 

Rapid City, South Dakota
Level Contributor
401 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 19 September 2016 via mobile

Comfy beds, nice toiletries, very clean hotel. AC didn't work, so we had to switch rooms and ended up giving up our king bed, so that was disappointing. You can tell that some upgrades have been made as far as linens etc; their next upgrade needs to be the ancient a 'a. Good breakfast. Didn't try the restaurant but the... More 

Helpful?
Thank Coby S
Dixie P, General Manager at Blackstone Lodge and Suites, responded to this review

Hi Coby, Sorry to hear about your air conditioning & the room switch. Rest assured, the air conditioner upgrade is on our list of capital improvements! Next time you really should try the hot tubs! Because they are on an elevated deck you really don't see the parking lot when you are enjoying the tub. But for safety issues we... More 

Plainfield, Illinois, United States
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 September 2016 via mobile

I stayed there while part of a bus tour. The rooms were quiet and pleasant. The breakfast was adequate, but the breakfast room could not accommodate all the guests. I found out that the overflow could eat in the lounge, and that is where I went to avoid the crowd. The only other drawback was lack of phone reception within... More 

Helpful?
Thank Jeanne G
Dixie P, General Manager at Blackstone Lodge and Suites, responded to this review

Glad you enjoyed your stay! Yes, the all cement building can hinder cell phone reception, especially if guests use a carrier that does not have many towers in our area. Breakfast does get crazy busy with the motor coach groups! More 

Pinconning, Michigan
Level Contributor
360 reviews
235 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 11 September 2016

This was a surprisingly inexpensive stay in early May, when the low season must be in place in Lead and the surrounding areas. The front desk staff was pretty nice, as they left the breakfast out for me. The rooms were clean and comfortable. I have to admit, though, it was odd to be the only person staying at the... More 

Helpful?
Thank gittinsj
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 September 2016 via mobile

Staff is welcoming and efficient. Hotel recently refurbished, very clean, white bedding, clean floors, sparkling bathroom. Beds & pillows luxurious & comfortable. Has double windows which eliminate outside noise from street. Breakfast was all you could want - eggs, biscuits/gravy, sausage, waffles, fruit, etc.

Helpful?
Thank mesquite1
Dixie P, General Manager at Blackstone Lodge and Suites, responded to this review

Thanks for the great review! Our staff is very proud of the Blackstone Lodge & I like to think that is reflected in the work they do! I will be sure to pass your review on to our housekeeping & breakfast department heads! More 

San Antonio, Texas
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 August 2016

We stayed for three nights in July 2016 for a family reunion. They offered us discounted rates and had everything we needed. They do set out free breakfast food. It is the usual hotel breakfast fare; biscuits and gravy, fruit juice, yogurt, cereal, canned fruit salad, and some other stuff. They do also have laundry machines available for guests, and... More 

Helpful?
Thank 210SATX
Dixie P, General Manager at Blackstone Lodge and Suites, responded to this review

I appreciate your comments! FYI - since your stay, we have done quite a bit of updating on the guest wi-fi system. Hopefully we have all of those connection issues worked out now. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2016 via mobile

We stayed for five nights while visiting the black hills. Our stay was very relaxing. Updated room with comfortable beds. The staff was polite and accommodating. The location was great, deadwood is five minutes away and spearfish is about twenty. Will definitely be back.

Helpful?
Thank Matt K
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2016

Needed a place to stay while visiting Mt Rushmore. Had a bit of difficulty finding place. Looks better in photo. Overall place was clean and staff friendly. Disappointed in breakfast as there was not much to choose from and waffle batter was awful. The doughnuts were good. Wish they would leave them out with coffee for a bit after breakfast... More 

Helpful?
1 Thank Kenneth M
Dixie P, General Manager at Blackstone Lodge and Suites, responded to this review

At the Blackstone Lodge & Suites we strive to accommodate our guests with a great breakfast experience. It sounds like you may have been at the tail end of the breakfast times. Also, our Hot Tubs are cleaned & shocked weekly, but sometimes due to heavy usage they may need cleaned mid week. Our maint dept works hard to keep... More 

Level Contributor
3 reviews
Reviewed 4 August 2016 via mobile

We booked for one night and when we got there we decided to stay another night. Darla and Austin help to accommodate us since it is Surgis this week coming and not a lot available. Austin was great serving us in the bar. Would recommend staying at this hotel. Thanks

Helpful?
Thank Corbie H
Colville WA
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2016 via mobile

This place is newly remodeled, very inviting. They have a free breakfast , which is tasty , and handy. The room where they serve it is like a nice dining room with a fireplace . The staff is very nice. We stayed there enroute to Mt. Rushmore. I would highly recommend it.

Helpful?
Thank momboColvilleWA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated, and under new ownership/management. We are a 70 room hotel with lots of new amenities. ... more   less 

Additional Information about Blackstone Lodge and Suites

Address: 395 Glendale Dr, Lead, SD 57754-1034 (Formerly Palace Express Lead)
Region: United States > South Dakota > Lead
Price Range: $85 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Blackstone Lodge and Suites 2.5*
Number of rooms: 70
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Also Known As:
Palace Express Lead Hotel Lead
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Questions & Answers

Here's what travellers have asked, with answers from Blackstone Lodge and Suites staff and other travellers.
4 questions
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Deadwood, South Dakota
1 month ago
Pa
4 months ago
Deadwood, South Dakota
over a year ago

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Questions? Get answers from Blackstone Lodge and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice location.”
 of 5 bubbles 95pegg, 26 Oct 2016 | Read review
“If possible take a look at the room before checking in. Rooms are unique and I hope you enjoy that.”
 of 5 bubbles KurtLS, 29 Sep 2015 | Read review
“book early!”
 of 5 bubbles PhilC873, 13 Sep 2015 | Read review
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